{"type":"document","data":{"id":"d1084bec-3cc5-4d4e-85e5-723fa4a6eb1a","localeString":"nl-NL","publishDate":"2025-12-03T11:47:32.650+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Downloading and activating the ING App on your iPhone, iPad or Android. How to register, download and activate the ING App in 4 easy steps."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/286d81fd-b171-48b4-be57-acccffa74195/PORTRAIT-OF-SMILING-YOUNG-WOMAN-IN-CAR","type":"image","width":5700,"altTextNL":"Zzp'ers hebben ook te maken met omzetbelasting zzp","original":"https://assets.ing.com/m/47ecd2c32b1a76f3/original/PORTRAIT-OF-SMILING-YOUNG-WOMAN-IN-CAR.jpg","extension":"jpg"},"title":"Downloading and activating the ING App","subtitle":"More than 6 million people use the app and they give it a 4.6 rating!"},"backLink":{"textLink":{"url":"/zakelijk/digitaal-bankieren/app","text":"Al je bankzaken in de ING App"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"First download the app, then activate it"},{"componentType":"paragraph","richBody":{"value":"<p>Three easy steps to download the ING App:</p><ul><li>Go to the App Store or Google Play Store on your smartphone or tablet</li><li>Search for ING in the search field. You will see &apos;ING Nederland&apos; with the ING logo.</li><li>Tap on ‘download’ or ‘install’ and follow the steps.</li></ul><p>Have you downloaded the ING App in the App Store or Google Play store? Then it’s time to activate it. This way the app really becomes yours.</p>"}},{"componentType":"sectionTitle","title":"Activate the app"},{"componentType":"paragraph","richBody":{"value":"<p>You activate the app with your ID. </p><ul><li>Open the app</li><li>Click ‘I want to activate the app&apos; </li></ul><p>Keep the following items at hand and follow the steps:</p><ul><li>Your login details of My ING Business (lost your details? New login details are easy to <a data-type=\"internal\" href=\"/zakelijk/digitaal-bankieren/service/hulp-bij-inloggen-in-mijn-ing-zakelijk\">arrange</a>)</li><li>Your passport, your Dutch drivers license, your European ID card, a Dutch residence permit or an ID for foreign nationals. </li></ul><p>Want to know more about activation with your ID?</p><p>&gt; <a data-type=\"internal\" href=\"/zakelijk/digitaal-bankieren/app/activating-the-app-with-your-id\">Continue reading</a></p>"},"textLinks":[{"url":"https://assets.ing.com/m/b5b5ab308d0341d9/original/Installing-the-Mobile-Banking-App_EN_NEW_flow-509146-2001-NL-ENG.pdf","text":"Folder with easy explanation and illustrations"}]},{"componentType":"sectionTitle","title":"Who can use the Mobile Banking App?"},{"componentType":"paragraph","richBody":{"value":"<p>Representatives and parties authorised to make payments can download and use the app independently of each other.<br /><br />My ING Business authorisations also apply in the ING App. The representative can manage these payment authorisations on Mijn ING Zakelijk, where there is a list of people authorised to make payments. It is important for these details to be up to date. If they are incorrect or outdated, the app may not work.<br /><br />Authorised parties who are not authorised to make payments can&apos;t use the app.</p>"}},{"componentType":"sectionTitle","title":"Choose a mobile PIN or use fingerprint or face recognition"},{"componentType":"paragraph","richBody":{"value":"<p>The ING App is secured with a 5-digit mobile PIN. This will prevent others from accessing your account in the event that your device is lost or stolen. You also need the mobile PIN to confirm payments. Make sure you remember the 5-digit mobile PIN, because you will keep on using it. You can also choose to log in and confirm orders with fingerprint and face recognition. You can set this up when you first install the ING App, or you can do it later.</p>"},"textLinks":[{"url":"https://assets.ing.com/m/321c9649a433a443/original/Terms-and-Conditions-Mobile-Banking-App.pdf","text":"Terms and conditions Mobile Banking App (in Dutch)"}]},{"componentType":"linkList","iconTitle":{"title":"Digitaal bankieren"},"textLinks":[{"url":"/zakelijk/digitaal-bankieren/app","text":"Mobiel bankieren"},{"url":"/zakelijk/digitaal-bankieren/mijn-ing","text":"Internetbankieren"},{"url":"/zakelijk/digitaal-bankieren/service","text":"Service"}]}]}}}