{"type":"document","data":{"id":"c7d87992-2e52-4126-a12d-3672505cb902","localeString":"nl-NL","publishDate":"2026-04-28T10:15:39.146+02:00","contentType":"onecms:categoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Sta je teveel rood? Is de incasso op je hypotheek of lening mislukt, en heb je nu een achterstand? Kijk of je het zelf kunt oplossen. Lees ook hoe wij je kunnen helpen."},"mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"title":"Achterstand oplossen","subtitle":"Regel het zelf online, of vraag op tijd om hulp. We zoeken samen een oplossing."}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Meer weten"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Hypotheek","intro":"Heb je een achterstand op je Hypotheek? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/609f0be0-adce-4496-9a00-74a4c24d00e0/Mortgage","type":"image","width":160,"original":"https://assets.ing.com/m/65e9090692d016c9/original/Mortgage.png","extension":"png"},"link":{"url":"/particulier/achterstand/hypotheek-achterstand"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Betaalrekening","intro":"Heb je een achterstand op je Betaalrekening? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/b20b22ed-800c-4ed9-8c33-03a880cc36e9/icon-debt","type":"image","width":288,"original":"https://assets.ing.com/m/62d17955cb7789cb/original/icon-debt.png","extension":"png"},"link":{"url":"/particulier/achterstand/betaalrekening-achterstand"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Lening","intro":"Heb je een achterstand op je Lening? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/b6a8641e-6611-47c1-b951-825329b51c20/Loan","type":"image","width":160,"original":"https://assets.ing.com/m/60ec0af4854099ca/original/Loan.png","extension":"png"},"link":{"url":"/particulier/achterstand/lening-achterstand"}}]},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Nu betalen","intro":"Wil je nu jouw achterstand betalen? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/ce18b2ed-b217-49c5-a450-c7a7d9dc4322/icon_cross_devices","type":"image","width":288,"original":"https://assets.ing.com/m/4ea6f5ad0a075a0f/original/icon_cross_devices.png","extension":"png"},"link":{"url":"/particulier/achterstand/achterstand-nu-betalen"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Betaalafspraak","intro":"Heb je meer tijd nodig? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/8581e52c-6fa6-4152-bd9d-94b7cbc8cac2/icon_handshake","type":"image","width":288,"original":"https://assets.ing.com/m/1b516c2aa7c11aca/original/icon_handshake.png","extension":"png"},"link":{"url":"/particulier/achterstand/vragen-en-antwoorden/betaalafspraken"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Al betaald","intro":"Heb je al betaald, maar zie je dit nog niet terug? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/b352a747-0518-4b60-91d9-31fcf58e981b/icon_validate","type":"image","width":288,"original":"https://assets.ing.com/m/64fd790c8496c79c/original/icon_validate.png","extension":"png"},"link":{"url":"/particulier/achterstand/achterstand-al-betaald"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"(Nog) geen achterstand","intro":"Verwacht je een achterstand? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/064fbe3c-8677-4baa-9237-d20d47844ad0/Insight_Forecasting_paymentComingUp","type":"image","width":96,"original":"https://assets.ing.com/m/7d3eae5d3f23e538/original/Insight_Forecasting_paymentComingUp.png","extension":"png"},"link":{"url":"/particulier/achterstand/nog-geen-achterstand"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Creditcard geblokkeerd","intro":"Creditcard geblokkeerd vanwege een achterstand? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/cb2e412a-9664-4498-9dfc-6c62851da1e5/icon-warning","type":"image","width":288,"original":"https://assets.ing.com/m/1d76918d0960ce1c/original/icon-warning.png","extension":"png"},"link":{"url":"/particulier/achterstand/blokkade-creditcard"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Aflossing creditcard","intro":"Niet genoeg op je betaalrekening om je creditcard te betalen?","image":{"transformBaseUrl":"https://assets.ing.com/transform/e3791907-5236-4a9c-a59c-5c99c99c4695/Cards-Card_Silver_Mastercard_Filledin","type":"image","width":24,"altTextNL":"\"\"","original":"https://assets.ing.com/m/6b7a35a1e6299978/original/Cards-Card_Silver_Mastercard_Filledin.svg","extension":"svg"},"link":{"url":"/particulier/achterstand/achterstand-door-creditcard"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Rood Staan limiet beëindigd","intro":"Is je Rood Staan limiet beëindigd? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/8f224200-69d7-4633-9449-9548b55578f4/tip-withdrawal-limit","type":"image","width":150,"altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/bf13b4969a9157d/original/tip-withdrawal-limit.svg","extension":"svg"},"link":{"url":"/particulier/achterstand/vragen-en-antwoorden/rood-staan-limiet-ingetrokken"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"BKR","intro":"Heb je een BKR-registratie? Lees meer","image":{"transformBaseUrl":"https://assets.ing.com/transform/1d904d47-9baa-42f8-833e-bda507569622/personal_details_icon","type":"image","width":105,"original":"https://assets.ing.com/m/5366e0d9e11fd98/original/personal_details_icon.svg","extension":"svg"},"link":{"url":"/particulier/achterstand/vragen-en-antwoorden/bkr-registratie"}}]},{"componentType":"sectionTitle","title":"Geen achterstand?"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Geen achterstand, wel geldzorgen","image":{"transformBaseUrl":"https://assets.ing.com/transform/967e7169-e177-41a4-bd05-10caa1e28b63/Insight_Forecasting_lowBalanceComingUp","type":"image","width":96,"original":"https://assets.ing.com/m/45709e4b1e2fa0e5/original/Insight_Forecasting_lowBalanceComingUp.png","extension":"png"},"link":{"url":"/particulier/geldzorgen/geldzorgen-voorkomen"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Geen achterstand, andere vraag","image":{"transformBaseUrl":"https://assets.ing.com/transform/9e0bb38e-727e-48b8-bc06-706f2100a592/icon_mortgage_","type":"image","width":96,"original":"https://assets.ing.com/m/19bb1861e64d439f/original/icon_mortgage_.png","extension":"png"},"link":{"url":"/particulier/klantenservice"}}]},{"componentType":"sectionTitle","title":"Veel gestelde vragen"},{"componentType":"paragraph","richBody":{"value":"<p>Kan je het antwoord op jouw vraag niet vinden? Bekijk hier de veel gestelde vragen</p>"},"textLinks":[{"url":"/particulier/achterstand/vragen-en-antwoorden","text":"Lees meer"}]},{"componentType":"paragraph","richBody":{"value":"<p></p>"}},{"componentType":"feature","featureName":"survey-starter?surveyName=c14c034a-3122-402e-8f82-e490365ed8b3&withCard=True"}]},"freeHeaderZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Zelf regelen","intro":"Klik hier om naar ING Achterstanden te gaan.","body":"Daar kun je:","image":{"transformBaseUrl":"https://assets.ing.com/transform/c139a1a2-d364-4026-b0d8-bb12e6d33061/Close-up-of-woman-using-smart-phone-touch-screen","type":"image","width":5760,"original":"https://assets.ing.com/m/6ed69316eb4b25d9/original/Close-up-of-woman-using-smart-phone-touch-screen.jpg","extension":"jpg"},"link":{"url":"https://mijn.ing.nl/banking/mobile/collections?EW=true"},"checkMarkList":["Je achterstand zien","Direct betalen","Betaalafspraak maken","Blokkade oplossen"]},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Hulp nodig?","intro":"Kom je er zelf niet uit? Een medewerker kan je helpen.\r\nGa naar \"Contact\" op ING Achterstanden.","body":"Daar kun je:","image":{"transformBaseUrl":"https://assets.ing.com/transform/8c2c9d9a-56a7-47ca-9d0c-62403014c95b/Self-service-corner-business-767","type":"image","width":767,"original":"https://assets.ing.com/m/793134be99b521a9/original/Self-service-corner-business-767.jpg","extension":"jpg"},"link":{"url":"https://mijn.ing.nl/banking/mobile/collections?EW=true"},"checkMarkList":["Chatten met een medewerker","Een terugbelafspraak maken. Wij bellen jou dan terug"]}]},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Hulp bij inloggen","intro":"Lees hoe je kunt inloggen","image":{"transformBaseUrl":"https://assets.ing.com/transform/bfdbdfac-a994-4112-93be-278caf1af67a/2-RichIcons-Devices-loginscreen","type":"image","width":160,"altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/4f41c37ddfdaceab/original/2-RichIcons-Devices-loginscreen.svg","extension":"svg"},"link":{"url":"/particulier/achterstand/naar-ing-achterstanden"}}]}]}}}