{"type":"document","data":{"id":"220b235c-b1ad-497c-8113-5ad6b49de93f","localeString":"en-GB","publishDate":"2026-03-19T16:35:15.635+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":true,"noFollow":true},"description":"Opened your account? Here are your next steps."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"To use the app, you first need to activate Mijn ING (internet banking).\r\nHave you already installed the app? Discover what else you can do with it.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/c2cf1268-fa7d-456c-b09b-cd0e92b28aca/Young-man-using-smartphone-in-city","type":"image","width":4000,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/1ce0251ae38dfa39/original/Young-man-using-smartphone-in-city.jpg","extension":"jpg"},"title":"Welcome to ING","subtitle":"Great to have you with us. To take care of your day‑to‑day banking at ING, you’ll need the ING Mobile Banking App."},"backLink":{"textLink":{"url":"/en/personal/payments","text":"All about payments"}}},"flexZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Access to My ING","intro":"Within 5 working days (after opening your Current Account) you’ll receive two letters: one with your username and one with your temporary password.\r\nThese letters explain how to set up your access to My ING (internet banking) and how you can easily change your username.","body":"Set up access straight away","image":{"transformBaseUrl":"https://assets.ing.com/transform/33556e86-5e2a-47e4-b8e8-477a9d1c3401/business-electronic-account-statements-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/3335ce912ca9edb3/original/business-electronic-account-statements-1920.jpg","extension":"jpg"},"link":{"url":"https://mijn.ing.nl/login"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Download the Mobile Banking App","intro":"You need the Mobile Banking App to approve your payment instructions in My ING.\r\nYou’ll also use the Mobile Banking App when logging in to My ING.\r\nAnd the app is simply very handy to have. You can download it for free on both Android and Apple devices.","body":"Download the app","image":{"transformBaseUrl":"https://assets.ing.com/transform/a8f88f60-690f-43c4-bec0-eb58b21ea304/Woman-holding-coffee-cup-with-chocolate-at-cafe","type":"image","width":4896,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/4b13f0d4a5b7a8bc/original/Woman-holding-coffee-cup-with-chocolate-at-cafe.jpg","extension":"jpg"},"link":{"url":"/en/personal/digital-banking/app/download-and-activate"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Activate your Debit Card","intro":"You will receive your Debit Card in a blocked state.\r\nYou can activate your Debit Card yourself in My ING or in the app.","body":"Activate Debit Card","image":{"transformBaseUrl":"https://assets.ing.com/transform/299ab76a-9388-4419-8a5f-33a0554497e7/payment-solutions-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/34532a61eed0d67a/original/payment-solutions-1920.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/debit-cards/activate-debit-card"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Discover Google Pay with your Android™ phone","intro":"Fancy trying something new? Turn your Android™ phone into a Debit Card for free.\r\nYou’ll see how fun it is to pay with your mobile — and how convenient too!","body":"Google Pay for Android","image":{"transformBaseUrl":"https://assets.ing.com/transform/7f4f5c2b-1c48-491b-b6ae-dda451f7de1c/Apple-Pay-1","type":"image","width":1024,"altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/2f2f462800d90a8f/original/Apple-Pay-1.jpeg","extension":"jpeg"},"link":{"url":"/en/personal/payments/google-pay/activate-google-pay"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Pay with Apple Pay. Smooth payments. And off you go!","intro":"Paying becomes easier than ever. It works in all shops where you can pay contactless, as well as online and in apps.\r\nYou set up Apple Pay in the ING Mobile Banking App, and it’s available to everyone aged 16 and over.","body":"More about Apple Pay","image":{"transformBaseUrl":"https://assets.ing.com/transform/ee472cbd-3573-45dd-a411-9960a56ff1d6/apple-pay","type":"image","width":1920,"original":"https://assets.ing.com/m/b3d4876c89bad04/original/apple-pay.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/apple-pay"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Can we help you any further?","intro":"We hope we’ve helped you get started with all your banking needs.\r\nIf you still have any questions, we’re here to help.","body":"Frequently Asked Questions","image":{"transformBaseUrl":"https://assets.ing.com/transform/014cec9e-ecfc-4df3-a1ac-810de632f2cf/Happy-young-women-using-mobile-phone","type":"image","width":5362,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/6d71e54532f25eaa/original/Happy-young-women-using-mobile-phone.jpg","extension":"jpg"},"link":{"url":"/en/personal/customer-service"}}]}]}}}