{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Statement copy of closed accounts, and closed Credit cards","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>Is your account not closed? Then click <a data-type=\"internal\" href=\"/en/personal/digital-banking/download-statements\">here</a> to see how you can request or download a copy of a bank statement. For credit cards, you can also see closed accounts going back up to one year. Is your account closed? Or has your credit card been closed for more than one year? Below you can find more information about how to request a copy of a statement from a closed account.</p><p>You can request a paper statement from a closed account by sending a written request, including your signature and a copy of a valid ID, to:</p><p>ING<br />Customer service Payments<br />P.O. box 6135<br />8900 VC Leeuwarden</p><p><strong>From abroad:</strong></p><p>ING CUSTOMER SERVICE<br />PO Box 99960<br />8900 GA Leeuwarden</p><p>Please state the following in the letter:</p><ul><li>The account number (IBAN) of the closed account for which you need the statements</li><li><span class=\"numeric\"><span class=\"numeric\">In case of a credit card, the last 4 digits of your card </span></span></li><li><span class=\"numeric\"><span class=\"numeric\">The desired period of the account statements</span></span></li><li><span class=\"numeric\"><span class=\"numeric\">The address to which the account statements should be sent</span></span></li><li><span class=\"numeric\"><span class=\"numeric\">Signature of the legal representative of the closed account</span></span></li><li><span class=\"numeric\"><span class=\"numeric\">Copy of a valid proof of identity, without BSN. </span></span>A secure copy can be made with the CopyID app of the Central Government (search for &apos;copy id&apos; in the Apple App Store or the Google Play Store).</li></ul><p>After we receive your written request, you will receive the copy statements of the closed account within 2 weeks, free of charge.</p><p> </p>"}}]},"hasMacro":false,"id":"63da50b7-bd94-45c2-bec0-ca91e9e8ad03","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"All about payments","url":"/en/personal/payments"}},"componentType":"productHeader","coreHeader":{"body":"Do you need a copy of a bank statement for, for example, a mortgage lender, or do you want to request an account statement for a specific period, and is your payment account, savings account or credit card account at ING already closed?\r\n\r\nUp to 7 years after the account is closed, you can request statements with transaction details up to 10 years back.\r\n\r\nExample: your account was terminated on 1 January 2024. You can request statements up to 31 December 2031 (7 years) with transaction details up to 10 years back, i.e. up to 1 January 2022.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/39cedb9351e83e14/original/Young-Muslim-woman-walking-in-a-park.jpg","transformBaseUrl":"https://assets.ing.com/transform/ef534ccb-f6c0-44cc-8148-03ba5f7f62fe/Young-Muslim-woman-walking-in-a-park","type":"image","width":2095},"title":"Request a copy of account statements for closed Payment account, Savings account, or Credit card"}},"publishDate":"2026-10-02T16:57:09.534+02:00"}}