{"type":"document","data":{"id":"63da50b7-bd94-45c2-bec0-ca91e9e8ad03","localeString":"en-GB","publishDate":"2026-02-24T11:37:46.523+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Statement copy of closed accounts, and closed Credit cards"},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Do you need a copy of a bank statement for, for example, a mortgage lender, or do you want to request an account statement for a specific period, and is your payment account, savings account or credit card account at ING already closed?\r\n\r\nUp to 7 years after the account is closed, you can request statements with transaction details up to 10 years back.\r\n\r\nExample: your account was terminated on 1 January 2024. You can request statements up to 31 December 2031 (7 years) with transaction details up to 10 years back, i.e. up to 1 January 2022.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/ef534ccb-f6c0-44cc-8148-03ba5f7f62fe/Young-Muslim-woman-walking-in-a-park","type":"image","width":2095,"original":"https://assets.ing.com/m/39cedb9351e83e14/original/Young-Muslim-woman-walking-in-a-park.jpg","extension":"jpg"},"title":"Request a copy of account statements for closed Payment account, Savings account, or Credit card"},"backLink":{"textLink":{"url":"/en/personal/payments","text":"All about payments"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>Is your account not closed? Then click <a data-type=\"internal\" href=\"/en/personal/digital-banking/download-statements\">here</a> to see how you can request or download a copy of a bank statement. Is your account closed? Below you can find more information about how to request a copy of a statement from a closed account.</p><p>You can request a paper statement from the closed account by sending a written request to ING. Please include your signature and a copy of a valid ID.</p><p>ING<br />Customer service Payments<br />P.O. box 6135<br />8900 VC Leeuwarden</p><p><strong>From abroad:</strong></p><p>ING CUSTOMER SERVICE<br />PO Box 99960<br />8900 GA Leeuwarden</p><p>Please state the following in the letter:</p><ul><li>The account number (IBAN) of the closed account for which you need the statements</li><li><span class=\"numeric\"><span class=\"numeric\">In case of a credit card, the last 4 digits of your card </span></span></li><li><span class=\"numeric\"><span class=\"numeric\">The desired period of the account statements</span></span></li><li><span class=\"numeric\"><span class=\"numeric\">The address to which the account statements should be sent</span></span></li><li><span class=\"numeric\"><span class=\"numeric\">Signature of the legal representative of the closed account</span></span></li><li><span class=\"numeric\"><span class=\"numeric\">Copy of a valid proof of identity, without BSN. </span></span>A secure copy can be made with the CopyID app of the Central Government (search for &apos;copy id&apos; in the Apple App Store or the Google Play Store).</li></ul><p>After we receive your written request, you will receive the copy statements of the closed account within 2 weeks, free of charge.</p><p> </p>"}}]}}}