{"type":"document","data":{"id":"22dc409b-725e-491d-9693-1a6b5b15e15c","localeString":"en-GB","publishDate":"2026-03-20T11:33:05.920+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Find more information about the Fee Information Document, glossary and the Statement of Fees"},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"For all our new and existing customers, we offer six Fee Information Documents. And every year, you’ll also receive a Statement of Fees. We do that as part of the European Payment Accounts Directive and its implementation by the Dutch Financial Markets Authority (AFM).\r\n\r\nOne of the aims of the directive is to improve the comparability of costs for services offered with current accounts, such as overdraft fees and charges for using a debit card abroad. You can read more about this on the AFM’s website.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/46fc29e5-7487-4e06-8fe5-64839327cdbf/Business-team-colleagues-meeting-Planning-Strategy-Analysis-discussing-new-plan-financial-graph-data-on-office","type":"image","width":1920,"original":"https://assets.ing.com/m/4af3518af60c936d/original/Business-team-colleagues-meeting-Planning-Strategy-Analysis-discussing-new-plan-financial-graph-data-on-office.jpg","extension":"jpg"},"title":"Payment services comparison"},"backLink":{"textLink":{"url":"/en/personal/payments","text":"All about payments"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","title":"Overview of costs in advance","richBody":{"value":"<p>The Fee Information Documents outline our rates and charges for the 15 most common services offered with our current accounts. There are six different information documents: for the orange package extra (<a href=\"https://assets.ing.com/m/adcf26b8f9d47de/original/ING_Informatiedocument-Oranjepakket-Extra.pdf\">OranjePakket Extra</a>), orange package (<a href=\"https://assets.ing.com/m/a4631974e5e7bab1/original/ING_Informatiedocument-OranjePakket.pdf\">OranjePakket</a>), orange package with discount (<a href=\"https://assets.ing.com/m/e0a7fba82976bdc7/original/ING_Informatiedocument-Oranjepakket-korting.pdf\">OranjePakket met Korting</a>), student account (<a href=\"https://assets.ing.com/m/855304d2cab503b4/original/ING_Informatiedocument-Studentenrekening.pdf\">Studentenrekening</a>), children’s account (<a href=\"https://assets.ing.com/m/d5ad654342464c85/original/ING_Informatiedocument-Kinderrekening.pdf\">Kinderrekening</a>) and for the youth account (<a href=\"https://assets.ing.com/m/96bbd25e9b74d44d/original/ING_Informatiedocument-Jongerenrekening.pdf\">Jongerenrekening</a>).</p><p>As all banks (in the Netherlands and Europe) provide these information documents in the same format, the costs that they charge are easier to compare. The rates and charges of all Dutch banks can be found on the website of the Dutch Consumers&apos; Association.</p>"}},{"componentType":"paragraph","title":"Insight into your costs afterward","richBody":{"value":"<p>The Statement of Fees shows what you paid for services offered with your ING <strong>current account</strong> (Betaalrekening) in the previous year. Such as the fee for your credit card and payment package, but also the cost of withdrawing cash abroad.</p><p>You’ll receive the Statement of Fees in addition to your Annual Statement. The Annual Statement contains information about <strong>all the products</strong> you have with us, including your savings account, mortgage and investment account.</p>"}},{"componentType":"paragraph","title":"More information","richBody":{"value":"<p>The <a href=\"https://assets.ing.com/m/6c6f6cf58948cf02/original/ING_Verklarende-woordenlijst.pdf\">glossary</a> provides an explanation of the terms for the most common services in the Fee Information Documents and the Statement of Fees.</p><p>Because not all rates and charges are shown in the Fee Information Documents, we’ve listed them all for you in our Summary of costs and charges.</p>"},"textLinks":[{"url":"https://assets.ing.com/m/168b84ce21aa46c9/original/ING_Summary-of-costs-and-charges-for-ING-payment-products-for-personal-customers.pdf","text":"Summary of costs and charges for ING payment products for personal customers (pdf)"}]},{"componentType":"linkList","iconTitle":{"title":"Any questions?"},"textLinks":[{"url":"https://assets.ing.com/m/479c43f90923a7b9/original/ING_FAQ-PAD-ING.pdf","text":"Frequently asked questions about comparing payment service"}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"url":"/en/personal/payments/bank-accounts","text":"Bank accounts"},{"url":"/en/personal/payments/pay-with-your-phone","text":"Mobile payments"},{"url":"/en/personal/payments/money-transfers","text":"Transfer money"},{"url":"/en/personal/payments/creditcards","text":"Credit cards"},{"url":"/en/personal/payments/debit-cards","text":"Debit cards"},{"url":"/en/personal/payments/cash","text":"Cash"},{"url":"/en/personal/payments/payments-abroad","text":"Payments abroad"},{"url":"/en/personal/payments/switch-to-ing","text":"Switch from your current bank to ING"},{"url":"/en/personal/payments/rates","text":"Payment product rates overview"},{"url":"/particulier/betalen/bankrekeningen/pakketvergelijken","text":"Compare packages"}]}]}}}