{"type":"document","data":{"id":"ecbe990a-9e7e-4c2d-8db2-7c5a9e49f71b","localeString":"en-GB","publishDate":"2026-03-20T11:34:09.456+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"See what ING charges for emergency cash, mobile banking and safe deposit boxes."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"When choosing a financial product, it’s important to be aware of the rates and charges. They’re listed here for your convenience.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/2d2cfade-ec51-4c9f-9669-f32c5a0705c4/payment-solutions-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/2523b3db3956fea7/original/payment-solutions-1920.jpg","extension":"jpg"},"title":"Payment product rates and charges"},"backLink":{"textLink":{"url":"/en/personal/payments","text":"All about payments"}}},"flexZone":{"flexComponents":[{"componentType":"linkList","iconTitle":{"title":"Rates and charges"},"textLinks":[{"url":"/en/personal/payments/rates/payment-packages","text":"Payment packages"},{"url":"/en/personal/payments/rates/current-accounts","text":"Current accounts"},{"url":"/en/personal/payments/rates/interest-calculation-for-current-account","text":"Current account interest rates"},{"url":"/en/personal/payments/rates/switch-to-ing","text":"Switch to ING"},{"url":"/en/personal/payments/rates/credit-cards","text":"Credit cards"},{"url":"/en/personal/payments/rates/cards","text":"Debit cards"},{"url":"/particulier/lenen/tarieven/rood-staan","text":"Overdraft"},{"url":"/en/personal/payments/rates/other-products","text":"Other products"},{"url":"/en/personal/payments/rates","text":"Usage"},{"url":"/en/personal/payments/rates/abroad","text":"International"}]},{"componentType":"paragraph","richBody":{"value":"<table><thead><tr><th>Emergency cash</th><th /></tr></thead><tbody><tr><td colspan=\"2\"><ul><li>You can withdraw emergency cash abroad 24/7 if your debit card (Betaalpas) is lost or stolen.</li><li>You can withdraw up to €2,000 with an orange package with discount (OranjePakket met Korting) and an orange package (OranjePakket). You can withdraw up to €5,000 if you have an orange package extra (OranjePakket Extra).</li></ul></td></tr></tbody></table><p> </p><p> </p><table><thead><tr><th>Mobile banking</th><th /></tr></thead><tbody><tr><td>Mobile banking (Apple Pay or paying with an Android device)</td><td>€0.00</td></tr><tr><td colspan=\"2\">You&apos;ll have to pay the cost of using the internet and your mobile phone yourself.</td></tr></tbody></table>"}},{"componentType":"sectionTitle","title":"Safe deposit boxes"},{"componentType":"paragraph","richBody":{"value":"<p>ING no longer offers safe deposit boxes.</p><p> </p><p>Although we’ve taken the utmost care to ensure that the information on our website (<a href=\"https://www.ing.nl/en/personal/\">www.ing.nl</a>) is accurate, the published rates and charges could unfortunately contain typographical errors. ING is not liable to you for any direct or indirect loss or damage that may result from any typographical errors.</p>"}},{"componentType":"linkList","iconTitle":{"title":"Downloads & information"},"textLinks":[{"url":"https://assets.ing.com/m/168b84ce21aa46c9/original/ING_Summary-of-costs-and-charges-for-ING-payment-products-for-personal-customers.pdf","text":"Summary of costs and charges for ING payment products for personal customers (pdf)"},{"url":"https://assets.ing.com/m/994ae1a1e1c62b8/original/ING_voorwaarden-en-overige-regelingen.pdf","text":"Terms and conditions and other regulations for personal account holders"},{"url":"/en/personal/payments/rates/payment-service-comparison","text":"Payment services comparison and information document"}]},{"componentType":"linkList","iconTitle":{"title":"Any questions?"},"textLinks":[{"url":"https://www.ing.nl/particulier/zoeken?q=betalen","text":"Frequently asked questions about payments"}]},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"url":"/en/personal/payments/rates","text":"All rates and charges for ING payment products for personal customers"},{"url":"/zakelijk/klantenservice/tarieven","text":"All rates and charges for ING payments products for corporate clients"},{"url":"/en/personal/children/products/child-account","text":"Bank account for your child"},{"url":"https://assets.ing.com/m/6cd70ce1676e7aaa/original/ING_Historische_tarieven_van_kredieten_20231006-pdf.pdf","text":"Historical rates"},{"url":"/particulier/sparen/niet-meer-te-openen-spaarrekeningen/niet-actieve-spaarproducten","text":"Current savings account interest rate"}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"url":"/en/personal/payments/bank-accounts","text":"Bank accounts"},{"url":"/en/personal/payments/pay-with-your-phone","text":"Mobile payments"},{"url":"/en/personal/payments/money-transfers","text":"Transfer money"},{"url":"/en/personal/payments/creditcards","text":"Credit cards"},{"url":"/en/personal/payments/debit-cards","text":"Debit cards"},{"url":"/en/personal/payments/cash","text":"Cash"},{"url":"/en/personal/payments/payments-abroad","text":"Payments abroad"},{"url":"/en/personal/payments/switch-to-ing","text":"Switch from your current bank to ING"},{"url":"/en/personal/payments/rates","text":"Payment product rates overview"},{"url":"/particulier/betalen/bankrekeningen/pakketvergelijken","text":"Compare packages"}]}]}}}