Did you buy a product, pay it with your debit card or iDEAL and the purchase amount has been debited from the Current account within the Orange package extra (OranjePakket Extra)? And will your purchase be stolen, will it damage or have you lost it? Then with the Purchase protection insurance you may be reimbursed a part of the purchase price or repair costs.
"}},{"componentType":"paragraph","title":"In case of theft and loss","richBody":{"value":"Is your purchase stolen or lost? Then this insurance will reimburse a part of the purchase amount.
"}},{"componentType":"paragraph","title":"If damaged","richBody":{"value":"If you can get the damage repaired, we will reimburse the repair costs. If the estimated repair costs are higher than the purchase amount, you will be reimbursed a part of the purchase amount. Is the damage so small that you can just use the article? For example, a scratch or a dent. Then you won't get compensation.
"}},{"componentType":"sectionTitle","title":"Mandatory excess"},{"componentType":"paragraph","richBody":{"value":"Your mandatory excess is € 50 per event. Is the amount of damage less than € 50? Then you won't get compensation. If the amount of damage exceeds € 50, then the deduction of the mandatory excess is first deducted. The maximum remuneration shall be applied to the amount of damage remaining.
Examples:
1. Suppose you have a new smartphone of € 225 and it is stolen. You will be reimbursed € 175, because you have a mandatory excess of € 50.
2. Suppose you have a new smartphone of € 600 and it is stolen. We first deduct the mandatory excess of € 50 from the amount of damages. The amount remaining is subject to the maximum remuneration (see table below). You will be reimbursed € 250.
"}},{"componentType":"sectionTitle","title":"Which purchases are not insured?"},{"componentType":"paragraph","richBody":{"value":"This list is not exhaustive. All exclusions can be found in the policy conditions.
"}},{"componentType":"sectionTitle","title":"What is required for a claim for damages?"},{"componentType":"paragraph","richBody":{"value":"To use the purchase protection insurance, please fill out a claim form. You can request this from Allianz Global Assistance:
You submit a completed claim form together with the necessary documents to Allianz Global Assistance by email or by post. The addresses are on the claim form.
"}},{"componentType":"sectionTitle","title":"The Purchase protection insurance per means of payment"},{"componentType":"comparisonCards","comparisonCardList":[{"title":"Purchase protection insurance debit card and iDEAL","usps":[{"body":"Insured term: 45 days from the date of purchase","iconType":"check-mark"},{"body":"€ 50 mandatory excess","iconType":"check-mark"},{"body":"Maximum € 1,500 compensation per calendar year and € 500 per event","iconType":"check-mark"},{"body":"Maximum €250 compensation on smartphones per event","iconType":"check-mark"},{"body":"Maximum €1,000 compensation per calendar year on computer and audiovisual equipment and film and photographic equipment","iconType":"check-mark"},{"body":"World coverage","iconType":"check-mark"}]},{"title":"Purchase protection insurance credit card","usps":[{"body":"Insured term: 365 days from the date of purchase","iconType":"check-mark"},{"body":"€ 50 mandatory excess","iconType":"check-mark"},{"body":"Maximum € 10,000 compensation per calendar year, maximum € 5,000 per event","iconType":"check-mark"},{"body":"Maximum €250 compensation on smartphones","iconType":"check-mark"},{"body":"Maximum €2,500 compensation on computer and audiovisual equipment and film and photographic equipment","iconType":"check-mark"},{"body":"World coverage","iconType":"check-mark"}]},{"title":"Purchase protection insurance platinum card","usps":[{"body":"Insured term: 365 days from the date of purchase","iconType":"check-mark"},{"body":"€ 50 mandatory excess","iconType":"check-mark"},{"body":"Maximum € 10,000 compensation per calendar year, maximum € 5,000 per event","iconType":"check-mark"},{"body":"Maximum €250 compensation on smartphones","iconType":"check-mark"},{"body":"Maximum €2,500 compensation on computer and audiovisual equipment and film and photographic equipment","iconType":"check-mark"},{"body":"World coverage","iconType":"check-mark"}]}],"title":"Purchase protection insurance debit card and iDEAL,Purchase protection insurance credit card,Purchase protection insurance platinum card"},{"componentType":"linkList","iconTitle":{"title":"Policy conditions"},"textLinks":[{"url":"https://assets.ing.com/m/3150bed79d241ae2/original/Terms-and-conditions-Purchase-Protection-Insurance-Current-Account.pdf","text":"Policy conditions Purchase protection insurance OranjePakket Extra"},{"url":"https://assets.ing.com/m/3f24811fc840e01c/original/Credit-and-Platinum-insurance-Policy-2025.pdf","text":"Policy conditions insurance credit cards"}]}]}}}