{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Find out how long it will take for a payment or transfer to arrive.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p>The times below apply to payments using the ING app, My ING or telephone banking line to a current account at ING.  </p><table><thead><tr><th width=\"33%\">Time of payment order</th><th width=\"33%\">Money leaves your account  </th><th width=\"34%\">Money arrives in recipient’s account</th></tr></thead><tbody><tr><td>All days</td><td>Immediately</td><td>Immediately</td></tr></tbody></table>"},"title":"Transfers to a current account at ING"},{"componentType":"paragraph","richBody":{"value":"<p>The times below apply to payments using the ING app, My ING or telephone banking line to a current account at a bank other than ING.</p><table><thead><tr><th width=\"34%\">Time of payment order</th><th width=\"33%\">Money leaves your account</th><th width=\"33%\">Money arrives in recipient’s account </th></tr></thead><tbody><tr><td>Business days before 3:00 pm </td><td>Immediately</td><td>Same day, or immediately for <a data-type=\"internal\" href=\"/particulier/betalen/geld-overmaken/instant-payments\">instant payments</a></td></tr><tr><td>Business days after 3:00 pm*, weekends and public holidays** </td><td>Immediately</td><td>Next business day, or immediately for <a data-type=\"internal\" href=\"/particulier/betalen/geld-overmaken/instant-payments\">instant payments</a></td></tr></tbody></table><p>* If your payment is made on a business day after 3:00 pm, it will still be fully processed, and the money will leave your account that day. The money may still arrive in the recipient’s account that same business day or otherwise the next business day.  </p><p>** You can find a list of public holidays <a data-type=\"internal\" href=\"/particulier/betalen/geld-overmaken/betalingsverkeer-op-feestdagen\">here</a>.</p>"},"title":"Transfers to a current account at another bank"},{"componentType":"paragraph","richBody":{"value":"<ul><li>Payments made with a transfer form:<br />The money will arrive in the recipient&apos;s account within two days after we receive your order.</li><li>Sending money abroad:<br />The timescale for when the money arrives in the recipient&apos;s account will depend on the country. Learn more about <a data-type=\"unknown\">sending money abroad</a>.</li></ul>"},"title":"Other payments"},{"componentType":"sectionTitle","title":"Frequently asked questions about how long payments take"},{"accordionList":[{"richBody":{"value":"<p>Check our information on payment timescales to see how long it takes to process payments within the Netherlands. If the recipient still hasn’t received their money after three business days, we may be able to start a payment investigation.  </p><p>For payments to other countries, how long it will take for the money to arrive in the recipient’s account will depend on the country. You can find more information <a href=\"https://www.ing.nl/en/personal/payments/payments-abroad/international-money-transfers\">here</a>.</p>"},"title":"I’ve transferred money, so how come the recipient hasn't received it yet?"},{"richBody":{"value":"<p>The payment may still be on its way. Payments within the Netherlands are usually credited the same day. This includes salary payments, holiday allowance, benefit payments and other payouts. We recommend waiting a little longer first. Still haven’t received the payment? Then contact the person or organisation that sent it.</p><p><strong>Good to know</strong></p><ul><li>ING can’t speed up a payment and can’t see when another party sends it.</li><li>The time a payment is credited can be different. Even if a payment usually arrives at a set time, it may sometimes be credited later.</li></ul><p> </p>"},"title":"I’m expecting a payment, but haven’t received it yet."}],"componentType":"accordion"},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"text":"My ING (internet banking)","url":"/particulier/digitaal-bankieren/aanvragen"},{"text":"ING app","url":"/particulier/digitaal-bankieren/app"},{"text":"More about instant payments at ING","url":"/en/personal/payments/money-transfers/instant-payments"},{"text":"International payment processing times","url":"/en/personal/payments/payments-abroad/processing-time-foreign-payments"}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"text":"Bank accounts","url":"/en/personal/payments/bank-accounts"},{"text":"Mobile payments","url":"/en/personal/payments/pay-with-your-phone"},{"text":"Transfer money","url":"/en/personal/payments/money-transfers"},{"text":"Credit cards","url":"/en/personal/payments/creditcards"},{"text":"Debit cards","url":"/en/personal/payments/debit-cards"},{"text":"Cash","url":"/en/personal/payments/cash"},{"text":"Payments abroad","url":"/en/personal/payments/payments-abroad"},{"text":"Switch from your current bank to ING","url":"/en/personal/payments/switch-to-ing"},{"text":"Payment product rates overview","url":"/en/personal/payments/rates"},{"text":"Compare packages","url":"/en/personal/plans/4-compare-plans"}]}]},"hasMacro":false,"id":"0c02a5c4-f0a7-41d2-8ff7-9352e64390be","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Transfer money","url":"/en/personal/payments/money-transfers"}},"componentType":"productHeader","coreHeader":{"body":"Have you just made a payment and want to know when it will be received? Or are you waiting for a payment that hasn’t arrived yet? Find out how fast your payments will be processed within the Netherlands.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/51deea6c95d5f54c/original/bill-comparison-tool-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/344aecb2-f1a7-42a9-bc95-a63bba6e18d7/bill-comparison-tool-1920","type":"image","width":1920},"subtitle":"Within the Netherlands","title":"How long payments take"}},"publishDate":"2026-05-20T07:58:11.504+02:00"}}