From October 2026, all webshops will gradually replace iDEAL with Wero. From the end of 2027, you will only be able to pay via Wero. iDEAL will no longer be used.
Wero payments cannot be approved with the ING Scanner — only with the ING App.
Good to know: You can continue to use My ING as you are used to. Only logging in and approving Wero payments will be done via the ING App.
You can download it. There’s currently also a promotion: you temporarily receive €50 in your savings or current account if you switch from the scanner to the app.
"},"textLinks":[{"text":"Check the promotion terms and conditions","url":"https://assets.ing.com/m/4dae2170dbadefe1/original/Promotion-Terms-and-Conditions-both-have-your-own-ING-App-and-receive-temporary-50-EN.pdf"}],"title":"Don’t have the app yet?"},{"componentType":"paragraph","richBody":{"value":"What you need:
If you cannot or do not want to use the ING App, you cannot approve Wero payments. Often, you can choose another payment method offered by the webshop.
Some webshops offer payment by invoice or bank transfer.
"}},{"cards":[{"body":"For a limited time, you’ll receive €50 if you switch from the scanner to the app.","cardSize":"medium","cardType":"article","componentType":"articleCard","image":{"extension":"jpg","original":"https://assets.ing.com/asset/2cf62764-aec0-4519-8a22-1dd508536449/A-happy-woman-with-glasses-laughing-as-she-uses-her-phone-outside-among-tropical-plants.jpg","transformBaseUrl":"https://assets.ing.com/transform/2cf62764-aec0-4519-8a22-1dd508536449/A-happy-woman-with-glasses-laughing-as-she-uses-her-phone-outside-among-tropical-plants","type":"image","width":6240},"link":{"url":"/en/personal/digital-banking/app/switch-to-the-app-and-receive-50-euros-2026"},"title":"Promotion: Receive €50 If you download and install the app"},{"body":"Are you applying for an ING credit card? Sign up for the cashback promotion first.","cardSize":"medium","cardType":"article","componentType":"articleCard","image":{"extension":"jpg","original":"https://assets.ing.com/asset/3dc7f763-e237-437d-8ccd-37226b9d1671/A-woman-hands-her-bank-card-to-the-male-worker-behind-the-counter-to-make-a-contactless-payment-at-a-furniture-store.JPG","transformBaseUrl":"https://assets.ing.com/transform/3dc7f763-e237-437d-8ccd-37226b9d1671/A-woman-hands-her-bank-card-to-the-male-worker-behind-the-counter-to-make-a-contactless-payment-at-a-furniture-store","type":"image","width":5700},"link":{"url":"https://mijn.ing.nl/banking/campaign-management/928f498b-87f3-5069-836b-0185b257885e"},"title":"Promotion: Receive €50 If you request a credit card"},{"body":"Having trouble with the app? You’re not on your own.","cardSize":"medium","cardType":"article","componentType":"articleCard","image":{"extension":"jpg","original":"https://assets.ing.com/asset/546fa2a5-1ea4-4410-9e6b-103ca66e6608/Samen-Digitaal.jpg","transformBaseUrl":"https://assets.ing.com/transform/546fa2a5-1ea4-4410-9e6b-103ca66e6608/Samen-Digitaal","type":"image","width":9517},"link":{"url":"/en/bank/accessibility/digital-together"},"title":"Help with digital banking"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"Questions and answers"},{"accordionList":[{"richBody":{"value":"Wero will become the new standard for online payments in the Netherlands and beyond. You can use it in multiple European countries and get automatic purchase protection.
"},"title":"Why is iDEAL changing to Wero?"},{"richBody":{"value":"You may already see Wero at some webshops in 2026. From October 2026, payment pages will gradually change. From the end of 2027, iDEAL will be fully replaced.
"},"title":"When will iDEAL be replaced?"},{"richBody":{"value":"From October 2026, Wero payments at ING must be approved in the ING App. The scanner will no longer work.
"},"title":"What changes for my online payments?"},{"richBody":{"value":"You cannot approve Wero payments. Choose another payment method offered by the webshop (e.g. credit card, invoice, or transfer).
"},"title":"I don’t want to or can’t use the ING App. What now?"},{"richBody":{"value":"No. You must choose one. If you switch to the app, the scanner stops working for you. If you switch back to the scanner, you can’t approve Wero payments anymore.
"},"title":"Can I use both the app and the scanner?"},{"richBody":{"value":"The ING App is accessible. You can use screen readers, larger text and voice control. If you cannot use it you can use alternative payment methods.
"},"title":"I use the scanner due to an accessibility need. What are my options?"},{"richBody":{"value":"Use another payment method offered by the webshop.
"},"title":"I don’t have a smartphone or my device is too old. What now?"},{"richBody":{"value":"No, the payment itself is free.
"},"title":"Does paying with Wero cost money?"},{"richBody":{"value":"Because you can use it to pay online if Wero isn’t an option, provided the webshop accepts it.
"},"title":"Why is a credit card an alternative?"},{"richBody":{"value":"This is easy:
Sign up for the app promotion