You don’t need to arrange anything for iDEAL | Wero. Do you receive an email or message asking you to “sign up”? Or to share your account number or other details? Don’t click on it -delete the message immediately.
"}},{"componentType":"paragraph","richBody":{"value":""},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/2daec3e2743f1c47/original/iDEAL-Wero-promotional-video-Landing-page.mp4","videoPreviewURLs":["https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/720p/iDEAL-Wero-promotional-video-Landing-page.mp4","https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/mp4/iDEAL-Wero-promotional-video-Landing-page.mp4","https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/1080p/iDEAL-Wero-promotional-video-Landing-page.mp4","https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/480p/iDEAL-Wero-promotional-video-Landing-page.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/2daec3e2743f1c47/mini-iDEAL-Wero-promotional-video-Landing-page.jpg","webimage":"https://assets.ing.com/m/2daec3e2743f1c47/webimage-iDEAL-Wero-promotional-video-Landing-page.jpg","thul":"https://assets.ing.com/m/2daec3e2743f1c47/thul-iDEAL-Wero-promotional-video-Landing-page.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"Meet Wero "},{"componentType":"paragraph","richBody":{"value":"Wero is iDEAL’s successor, here to make it easier to make payments across Europe. Soon, you’ll be able to use it to make payments online, in shops, and to settle payment requests.
"}},{"componentType":"sectionTitle","title":"What does Wero offer? "},{"componentType":"paragraph","richBody":{"value":"End of January, the new iDEAL | Wero logo will appear in the ING App and My ING. It’s only a visible change — you can keep using iDEAL to pay as you normally would. In the future, various handy features will be added. Find updates in the ING App when anything changes down the road.
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*All parties involved value a stable and reliable payment system. The transition to Wero is supervised by The Dutch Bank (De Nederlandsche Bank or DNB). The start of the technological migration is subject to approval by The Dutch Bank, which acts as a regulator. The iDEAL service end date is pending sunset date of iDEAL is pending market consultation.
Market consultation entails working together with other banks, payment service providers, and other stakeholders to ensure a smooth and secure transition to Wero.
"}},{"componentType":"sectionTitle","title":"Frequently Asked Questions"},{"componentType":"accordion","accordionList":[{"title":"Why is iDEAL becoming Wero? ","richBody":{"value":"Because Europe currently has many different payment systems. In the Netherlands, we use iDEAL. These systems are being replaced by one unified solution: Wero. It allows you to pay easily, securely, and reliably across several European countries –just like you’re used to with iDEAL.
"}}]},{"componentType":"accordion","accordionList":[{"title":"What’s the difference between iDEAL and Wero? ","richBody":{"value":"iDEAL lets you pay easily and securely in the Netherlands. Wero will let you do the same across Europe –not just online, but also in physical stores. Plus, Wero offers purchase protection.
"}},{"title":"When will iDEAL be replaced by Wero? ","richBody":{"value":"
The transition starts in 2026 and is expected to be completed by the end of 2027.* You can continue using iDEAL as usual throughout the transition.
"}},{"title":"I see a new logo for iDEAL. Is it still the same payment method? ","richBody":{"value":"Yes. During the transition, you’ll see a co-branded iDEAL | Wero logo. You can continue paying as you normally do. By the end of 2027, iDEAL will be phased out and only the Wero logo will remain.*
"}},{"title":"Do I need to do anything now? ","richBody":{"value":"No, you don’t need to take any action. We’ll inform you via your ING App when something changes.
"}},{"title":"Can I keep paying as usual? ","richBody":{"value":"Yes, you can continue paying just as you’re used to with iDEAL.
"}},{"title":"Can I still use iDEAL? ","richBody":{"value":"Yes, iDEAL will remain available during the transition. It will be gradually replaced by Wero and phased out by the end of 2027.
"}},{"title":"Who owns Wero? ","richBody":{"value":"Wero is a payment solution from the European Payments Initiative (EPI), owned by a group of major European banks, including ING, Rabobank, and ABN AMRO.
"}},{"title":"When will I have purchase protection? ","richBody":{"value":"You’ll have purchase protection when you pay via Wero in your ING App – starting late 2026. You’ll recognize it by the yellow Wero logo during payment.
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