{"type":"document","data":{"complementaryZone":{"flexComponents":[{"cards":[{"cardSize":"medium","cardType":"service","componentType":"serviceCard","image":{"extension":"png","original":"https://assets.ing.com/m/2b56444f66565072/original/Wero-Sticker-Insight.png","transformBaseUrl":"https://assets.ing.com/transform/2bf6ebba-fa79-4957-b3b1-cb0b9bd9f89a/Wero-Sticker-Insight","type":"image","width":9843},"link":{"url":"https://sowieso.wero-wallet.eu/nl-en/consumer"},"title":"Learn more about Wero"}],"componentType":"cards"}]},"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Did you know that Wero will replace iDEAL by the end of 2026? Wero is a new European payment method, developed by ING and other major European banks. It offers everything you're used to with iDEAL: speed, convenience, and security. And for now, you don’t need to do anything – you can continue paying just as you always have with iDEAL.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"highlight","richBody":{"value":"<p>You don’t need to arrange anything for iDEAL | Wero. Do you receive an email or message asking you to “sign up”? Or to share your account number or other details? Don’t click on it -delete the message immediately. </p>"},"title":"Beware for phishing! "},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/2daec3e2743f1c47/original/iDEAL-Wero-promotional-video-Landing-page.mp4","videoPreviewURLs":["https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/720p/iDEAL-Wero-promotional-video-Landing-page.mp4","https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/mp4/iDEAL-Wero-promotional-video-Landing-page.mp4","https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/1080p/iDEAL-Wero-promotional-video-Landing-page.mp4","https://assets.ing.com/asset/0327cb53-7750-4b0a-8205-f947e5f61f62/480p/iDEAL-Wero-promotional-video-Landing-page.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/2daec3e2743f1c47/mini-iDEAL-Wero-promotional-video-Landing-page.jpg","webimage":"https://assets.ing.com/m/2daec3e2743f1c47/webimage-iDEAL-Wero-promotional-video-Landing-page.jpg","thul":"https://assets.ing.com/m/2daec3e2743f1c47/thul-iDEAL-Wero-promotional-video-Landing-page.jpg"},"extension":["mp4"]}},{"componentType":"sectionTitle","title":"Meet Wero "},{"componentType":"paragraph","richBody":{"value":"<p>Wero is iDEAL’s successor, here to make it easier to make payments across Europe. Soon, you’ll be able to use it to make payments online, in shops, and to settle payment requests.</p>"}},{"componentType":"sectionTitle","title":"What does Wero offer? "},{"alignedImage":{"position":"bottom","extension":"png","original":"https://assets.ing.com/m/4ed11ce2b2bc6be6/original/Co-branded-mobile-phone-iDEAL-Wero.png","transformBaseUrl":"https://assets.ing.com/transform/a69e42db-1b1c-4f9d-91b5-cbdba80c44b4/Co-branded-mobile-phone-iDEAL-Wero"},"componentType":"paragraph","richBody":{"value":"<ul><li>Effortless payments across Europe. From late 2026, you’ll be able to pay just as easily in Belgian, German, and French as in Dutch (online) shops.  </li><li>Access to more features in the future. From end of 2026, purchase protection in case something goes wrong with an order. </li></ul>"}},{"componentType":"sectionTitle","title":"What will change? "},{"alignedImage":{"position":"bottom","extension":"jpeg","original":"https://assets.ing.com/m/51bf5a43c6df14f3/original/iDEAL-Wero-logo-new.jpeg","transformBaseUrl":"https://assets.ing.com/transform/6cc7d15a-ca81-411a-97ed-6fa0e670f5aa/iDEAL-Wero-logo-new"},"componentType":"paragraph","richBody":{"value":"<p>End of January, the new iDEAL | Wero logo will appear in the ING App and My ING. It’s only a visible change — you can keep using iDEAL to pay as you normally would. In the future, various handy features will be added. Find updates in the ING App when anything changes down the road. </p>"}},{"componentType":"paragraph","richBody":{"value":"<ul><li>Early 2026: The co-branded iDEAL | Wero logo will appear in the ING App, My ING, iDEAL checkout pages, and online shops. </li><li>Late 2026: You can start using Wero to make payments, use new Wero features, and get purchase protection. The yellow Wero logo will appear in more places. </li><li>Late 2027: The transition to Wero is complete. </li></ul><p> </p><p>*All parties involved value a stable and reliable payment system. The transition to Wero is supervised by The Dutch Bank (De Nederlandsche Bank or DNB). The start of the technological migration is subject to approval by The Dutch Bank, which acts as a regulator. The iDEAL service end date is pending sunset date of iDEAL is pending market consultation.    </p><p>Market consultation entails working together with other banks, payment service providers, and other stakeholders to ensure a smooth and secure transition to Wero.  </p>"},"title":"Transition timeline*"},{"componentType":"sectionTitle","title":"Frequently Asked Questions"},{"accordionList":[{"richBody":{"value":"<p>Because Europe currently has many different payment systems. In the Netherlands, we use iDEAL. These systems are being replaced by one unified solution: Wero. It allows you to pay easily, securely, and reliably across several European countries –just like you’re used to with iDEAL. </p>"},"title":"Why is iDEAL becoming Wero? "}],"componentType":"accordion"},{"accordionList":[{"richBody":{"value":"<p>iDEAL lets you pay easily and securely in the Netherlands. Wero will let you do the same across Europe –not just online, but also in physical stores. Plus, Wero offers purchase protection.</p><p> </p>"},"title":"What’s the difference between iDEAL and Wero? "},{"richBody":{"value":"<p>The transition starts in 2026 and is expected to be completed by the end of 2027.* You can continue using iDEAL as usual throughout the transition. </p>"},"title":"When will iDEAL be replaced by Wero? "},{"richBody":{"value":"<p>Yes. During the transition, you’ll see a co-branded iDEAL | Wero logo. You can continue paying as you normally do. By the end of 2027, iDEAL will be phased out and only the Wero logo will remain.*</p>"},"title":"I see a new logo for iDEAL. Is it still the same payment method? "},{"richBody":{"value":"<p>No, you don’t need to take any action. We’ll inform you via your ING App when something changes. </p>"},"title":"Do I need to do anything now? "},{"richBody":{"value":"<p>Yes, you can continue paying just as you’re used to with iDEAL. </p>"},"title":"Can I keep paying as usual? "},{"richBody":{"value":"<p>Yes, iDEAL will remain available during the transition. It will be gradually replaced by Wero and phased out by the end of 2027. </p>"},"title":"Can I still use iDEAL? "},{"richBody":{"value":"<p>Wero is a payment solution from the European Payments Initiative (EPI), owned by a group of major European banks, including ING, Rabobank, and ABN AMRO. </p>"},"title":"Who owns Wero? "},{"alignedImage":{"position":"bottom"},"richBody":{"value":"<p>You’ll have purchase protection when you pay via Wero in your ING App – starting late 2026. You’ll recognize it by the yellow Wero logo during payment. </p>"},"title":"When will I have purchase protection? "}],"componentType":"accordion"}]},"hasMacro":false,"id":"592ea202-5c04-4312-8132-bcdf49bd67c8","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"iDEAL","url":"/en/personal/payments/ideal"}},"componentType":"productHeader","coreHeader":{"body":"Did you know that Wero will replace iDEAL? Wero is a new European payment method brought to you by ING and other banks. And it’s just as fast, easy, and safe to use as iDEAL. \r\n\r\nRight now, the iDEAL checkout won’t change. You can use it just like you normally would.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/4739c73224be6f8b/original/portrait-of-a-young-couple-having-fun-in-the-city.jpg","transformBaseUrl":"https://assets.ing.com/transform/1aec1c3a-84b3-4b9c-b537-72a73cf336f6/portrait-of-a-young-couple-having-fun-in-the-city","type":"image","width":5760},"subtitle":"New logo, same ease of use","title":"From iDEAL to Wero"},"usps":[{"body":"In several European countries","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","width":32}},{"body":"Fast & secure","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","width":32}},{"body":"Trusted payment method","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","width":32}}]},"publishDate":"2026-03-11T08:44:10.074+01:00"}}