{"type":"document","data":{"id":"87330adf-6cad-4c48-91db-1d67b4aae9a2","localeString":"en-GB","publishDate":"2026-04-14T09:50:44.296+02:00","contentType":"onecms:campaignPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Your wallet on your wrist with Google Pay for your Wear OS smartwatch. Learn more about activating and paying."},"mainHeaderZone":{"componentType":"campaignHeader","usps":[{"body":"For Wear OS smartwatches","icon":{"transformBaseUrl":"https://assets.ing.com/transform/3554c9d0-9dab-4366-865d-b69cdf2a9d79/Notification-Success_Filledin","type":"image","width":24,"altTextNL":"\"\"","original":"https://assets.ing.com/m/73696dc33b52247c/original/Notification-Success_Filledin.svg","extension":"svg"}},{"body":"Your wallet on your wrist","icon":{"transformBaseUrl":"https://assets.ing.com/transform/3554c9d0-9dab-4366-865d-b69cdf2a9d79/Notification-Success_Filledin","type":"image","width":24,"altTextNL":"\"\"","original":"https://assets.ing.com/m/73696dc33b52247c/original/Notification-Success_Filledin.svg","extension":"svg"}},{"body":"Works with your ING Debit Card and ING Credit Card","icon":{"transformBaseUrl":"https://assets.ing.com/transform/3554c9d0-9dab-4366-865d-b69cdf2a9d79/Notification-Success_Filledin","type":"image","width":24,"altTextNL":"\"\"","original":"https://assets.ing.com/m/73696dc33b52247c/original/Notification-Success_Filledin.svg","extension":"svg"}}],"coreHeader":{"headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/a33471a4-88e1-4e71-a15f-30a563728718/A-hand-holds-one-of-the-vintage-alarm-clocks-for-sale-at-a-flea-market","type":"image","width":4434,"original":"https://assets.ing.com/m/2fad4cba3238631f/original/A-hand-holds-one-of-the-vintage-alarm-clocks-for-sale-at-a-flea-market.jpg","extension":"jpg"},"campaignTitle":{"primaryTitle":"Google Pay","secondaryTitle":"on your","tertiaryTitle":"smartwatch"}},"backLink":{"textLink":{"url":"/en/personal/payments","text":"All about payments"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Activate Google Pay on your smartwatch"},{"componentType":"paragraph","richBody":{"value":"<p><strong>What do you need?</strong></p><ul><li>A smartwatch with NFC and operating system Wear OS version 2.0 or higher. How to <a href=\"https://support.google.com/wearos/answer/6321140?hl=en\">check the Wear OS version</a> of your smartwatch </li><li><p>The most recent version of the Google Wallet app on your smartwatch and smartphone. Check out how to download the app <a href=\"https://support.google.com/wearos/answer/7314014?sjid=13082568518638646056-EU\">Play Store</a>  </p></li></ul>"}},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Start in the ING App","list":["Go to the ING App and tap 'Service' at the bottom right","Scroll to 'Arrange it yourself' then tap 'Your app settings' and 'Google Pay'","Select the bank account/ card you want to add and tap 'continue'","Tap on 'How to activate a smartwatch'","Remember or write down your card number, expiry date and CVC or CVV code"]},{"title":"Your Wear OS smartwatch","body":"To pay with your smartwatch, screen locking (for security reasons) is required.","list":["Make sure the screen lock is set to your smartwatch","Open the Google Wallet app on your smartwatch","Tap the + sign on your smartwatch screen"]},{"title":"The Google Wallet app on your phone","list":["If the Google Wallet app opens on your phone, tap 'add to smartwatch'","Choose 'payment card'","Tap + ‘New credit or debit card’","Enter the card number you looked up in the ING App","Then enter the expiration date and the CVC or CVV code of your card","Scroll down and tap 'save'","Read and accept the terms and conditions"]},{"title":"Approve in the ING App","list":["To verify the pass, tap 'Log in to the bank’s app’ and tap ‘continue’","In the ING App, tap 'next' to activate the pass","Ready! You can now use Google Pay with your smartwatch"]}]}},{"componentType":"sectionTitle","title":"Pay with your Wear OS smartwatch"},{"componentType":"paragraph","richBody":{"value":"<p>To pay with your watch, first open the Google Wallet app on your smartwatch. Then choose the card you want to pay with. And keep the screen of your watch at the ATM. And done!</p><p>If the payment is successful, you will hear a sound or the smartwatch will vibrate.</p>"}},{"componentType":"sectionTitle","title":"Frequently asked questions - Google Pay smartwatch"},{"componentType":"accordion","taxonomies":[{"taxonomyKeys":["segments","segment_private","segment_private-isp","categories","cat_mobile-payments"],"taxonomyType":"assistedProcessCategorizationTaxonomyContainer"},{"taxonomyKeys":["q-a"],"taxonomyType":"assistedContentTypeTaxonomyContainer"}],"accordionList":[{"title":"What should I do if I get a ‘network error’ while adding a debit card?","richBody":{"value":"<p>In case of a network error, check whether...</p><p>- you have an internet connection<br />- the Bluetooth connection is on on your phone and your smartwatch<br />- and whether your phone and your smartwatch are close to each other while activating.</p><p>Then try adding the debit card again.</p>"}},{"title":"The debit card in my smartwatch has been automatically removed","richBody":{"value":"<p>If the screen lock of your smartwatch is removed, all payment cards will be removed from the Google Wallet for security reasons. Before adding a new debit card, the screen lock must be set.</p>"}},{"title":"How can I change my default debit card?","richBody":{"value":"<p>The steps differ depending on the version of your smartwatch operating system. Check which <a href=\"https://support.google.com/wearos/answer/6321140\">version your smartwatch</a> has.</p><h4><strong>WearOS - version 3.0 </strong></h4><ol><li>Open the Google Wallet app . </li><li>Swipe to the debit card you want to use as your default debit card. </li><li>Tap the debit card &apos;Set as default for contactless payments&apos;. </li></ol><h4><strong>WearOS-version 2.0 </strong></h4><ol><li>Open the Google Wallet app. </li><li>Swipe to the debit card you want to use as your default card. </li><li>Tap the card. </li><li>Swipe up from the bottom over &apos;More&apos;. </li><li>Tap &apos;Set as Default Card&apos;. </li></ol>"}},{"title":"How can I delete a digital debit card?","richBody":{"value":"<ol><li>Open the Google Wallet app on your smartwatch. </li><li>&apos;Swipe&apos; to the debit card you want to remove. </li><li>Tap the card.  </li><li>Swipe up from the bottom over &apos;More&apos;. </li><li>Tap &apos;Delete &apos;. </li></ol>"}},{"title":"Where can I find the CVC or CVV code of my ING card?","richBody":{"value":"<p><strong><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>Do you have an ING Debit Card from VPay or Maestro? You can also find the CVC or CVV code in the ING App:</span></span></span></span></strong></p><ul><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Open the ING App and tap &quot;Service&quot; at the bottom right.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Scroll to &quot;Self service&quot; and tap &quot;App settings&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Tap &quot;Google Pay&quot; and then &quot;Debit card&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Select your VPay or Maestro debit card and tap &quot;Next&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Tap &quot;How to activate the smartwatch&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Here you’ll find an overview of your card details, including the CVC or CVV code.</span></span></span></span></span></li></ul><p><strong><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>Do you have an ING Debit Card from Visa or Mastercard? You can find the CVC or CVV code in the ING App:</span></span></span></span></strong></p><ul><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Open the ING App and tap &quot;Service&quot; at the bottom right.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Scroll to &quot;Self service&quot; and tap &quot;Your cards&quot;.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Select your Visa or Mastercard debit card for which you want to see the CVC or CVV code.</span></span></span></span></span></li><li><span><span><span><span><span>Choose “Card details”.</span></span></span></span></span></li><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">Here you’ll find an overview of your card details, including the CVC or CVV code.</span></span></span></span></span></li></ul><p><strong><span><span><span lang=\"EN-US\" dir=\"ltr\"><span>Do you have an ING Creditcard?</span></span></span></span></strong></p><ul><li><span><span><span><span><span lang=\"EN-US\" dir=\"ltr\">You can find the CVC code on the back of your card.</span></span></span></span></span></li></ul><p> </p>"}},{"title":"How do I verify my card when activating Google Pay on my Smartwatch?","richBody":{"value":"<p>When you want to activate Google Pay directly from your Google Smartwatch, verification in the ING App is always required.</p><ol><li>Open the ING App and tap &quot;Service&quot; in the bottom right corner.</li><li>Scroll to &quot;Self service&quot; and tap &quot;Your app settings&quot;, then &quot;Google Pay&quot;.</li><li>Select the debit card you want to verify and tap &quot;Next&quot;.</li><li>On the screen, in a blue box, click &quot;Multiple cards are waiting for activation. Activate now&quot;. Tap the button and wait for the next page to load. This may take about 10 seconds.</li><li>Then click &quot;Activate&quot; and afterwards &quot;Confirm&quot;.</li><li>Your ING card is now in the Google Wallet on your Smartwatch!</li></ol>"}}]}]},"complementaryZone":{"flexComponents":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Pay with Google Pay?","intro":"View the explanation and FAQ.","image":{"transformBaseUrl":"https://assets.ing.com/transform/3befe157-6103-4091-ade5-3ec15e008cfc/mobile_phone_outline_orange_rgb0","type":"image","width":200,"original":"https://assets.ing.com/m/8bbc7783d546c8d/original/mobile_phone_outline_orange_rgb0.png","extension":"png"},"link":{"url":"/en/personal/payments/google-pay"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Activate Google Pay?","intro":"View the explanation and FAQ.","image":{"transformBaseUrl":"https://assets.ing.com/transform/50af64a1-9731-411c-b11d-01f974a1512f/Savings_goals-Tools_Filledin","type":"image","width":24,"altTextNL":"\"\"","original":"https://assets.ing.com/m/3632dc544062b6b6/original/Savings_goals-Tools_Filledin.svg","extension":"svg"},"link":{"url":"/en/personal/payments/google-pay/activate-google-pay"},"linkText":"Activeren"},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Google Pay Creditcard","intro":"More information","image":{"transformBaseUrl":"https://assets.ing.com/transform/c45686e0-1443-47ae-812e-999b308b503e/Cards-Card_Platinum_Mastercard_Filledin","type":"image","width":24,"altTextNL":"\"\"","original":"https://assets.ing.com/m/2df0756a83cd5d5f/original/Cards-Card_Platinum_Mastercard_Filledin.svg","extension":"svg"},"link":{"url":"/en/personal/payments/google-pay/credit-card"},"linkText":"Activeren"}]}}}