{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Pay contactlessly with your Garmin watch using ING. Quick, easy and on your way. See how it works.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"accordionList":[{"richBody":{"value":"<p>You add your debit card through the ING App. Follow these steps:</p><ul><li>Open the ING App and tap ‘Service’ in the bottom right corner.</li><li>Scroll to ‘Manage yourself’ and tap ‘App settings’.</li><li>Under ‘Payments’, tap ‘Garmin Pay’.</li><li>Select the current account and debit card you want to add.</li><li>Tap ‘Add to Garmin Pay’. The Garmin Connect app will open automatically.</li><li>Accept the terms and conditions and choose ‘Use the ING Netherlands mobile app’ for identity verification.</li></ul><p>Your debit card will then be added to Garmin Wallet and ready to use.</p>"},"title":"How do I activate Garmin Pay with a Maestro, V Pay or Debit Mastercard Debit Card?"},{"richBody":{"value":"<p>Before you begin, make sure your phone and Garmin smartwatch are connected.<br /><strong>Step 1. View your card details in the ING App</strong></p><ul><li>Open the ING App and tap ‘Service’ in the bottom right corner.</li><li>Scroll to ‘Manage yourself’ and tap ‘App settings’.</li><li>Under ‘Payments’, tap ‘Garmin Pay’ and select the current account and debit card.</li><li>Go to ‘How can I activate my card?’ and tap ‘Card details’.</li><li>Make a note of the name on the card, the card number, the expiry date and the CVC or CVV code.</li></ul><p><strong>Step 2. Add your debit card in Garmin Connect</strong></p><ul><li>Open the Garmin Connect app on your phone.</li><li>Go to ‘Menu’ or ‘Settings’ and tap ‘Garmin Pay’.</li><li>Tap ‘Add card’ and select the card you want to add.</li><li>Follow the instructions. Enter your Garmin Pay passcode, card details and billing address, and accept the terms and conditions.</li><li>For identity verification, select ‘Use the ING Netherlands mobile app’.</li></ul><p><strong>Step 3. Confirm the activation in the ING App</strong></p><ul><li>Open the ING App and go to ‘App settings’ via ‘Service’.</li><li>Under ‘Payments’, tap ‘Garmin Pay’.</li><li>Confirm the activation of your debit card in Garmin Wallet.</li></ul><p>Your debit card will then be added to Garmin Wallet and is ready to use.</p>"},"title":"How do I activate Garmin Pay with a Visa Debit Debit Card?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Requirements with Garmin Pay"},{"accordionList":[{"richBody":{"value":"<p>Many Garmin smartwatches support Garmin Pay. Check Garmin’s website to see whether your watch is compatible.</p><p><a href=\"https://www.garmin.com/nl-NL/c/garmin-pay/\">Bekijk de Garmin-toestellen die Garmin Pay ondersteunen</a> </p>"},"title":"Which Garmin watches support Garmin Pay?"},{"richBody":{"value":"<p>You can use Garmin Pay with ING Debit Cards and current accounts that are in your own name.</p><ul><li>Joint account: as a joint account holder, you can add your own debit card to Garmin Wallet.</li><li>Youth Account: you can use Garmin Pay from the age of 16.</li><li>Business account: you can add an ING Business Debit Card to Garmin Wallet.</li></ul><p>If you&apos;re an authorised user on an account, you cannot use Garmin Pay with a <strong>Maestro or V Pay Debit Card.</strong> You can use Garmin Pay with a <strong>Visa Debit or Debit Mastercard Debit Card.</strong> If you have multiple debit cards in Garmin Wallet, select the debit card you want to use before making a payment.</p>"},"title":"Which debit cards can I add to Garmin Pay?"},{"richBody":{"value":"<p>No. At the moment, you can only add an ING Debit Card to Garmin Wallet.</p>"},"title":"Can I add my ING Credit Card to Garmin Pay?"},{"richBody":{"value":"<p>No. You can activate Garmin Pay using either an iOS or Android phone.</p>"},"title":"Does it matter whether I have an iOS or Android phone?"},{"richBody":{"value":"<p>If you can&apos;t find Garmin Pay in the ING App, make sure you&apos;re using the latest version of the ING App.<br />If you see a general error message in the Garmin Connect app while adding your debit card, completely close the app and try again.</p>"},"title":"What can I do if I can't activate Garmin Pay?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Managing cards Garmin Pay"},{"accordionList":[{"richBody":{"value":"<p>You can add up to 10 debit cards. Follow the same activation process for each current account and verify each debit card separately.<br />When you&apos;re ready to pay, simply select the debit card you want to use and hold your smartwatch near the payment terminal.</p>"},"title":"How do I add debit cards from multiple current accounts to Garmin Wallet?"},{"richBody":{"value":"<p>You can remove your debit card at any time through the ING App or the Garmin Connect app.<br /><strong>Using the ING App:</strong></p><ul><li>Open the ING App and tap ‘Service’.</li><li>Tap ‘App settings’.</li><li>Under ‘Payments’, tap ‘Garmin Pay’.</li><li>Select the debit card you want to remove.</li><li>Tap ‘Remove from Garmin Wallet’.</li></ul><p><strong>Using the Garmin Connect app:</strong></p><ul><li>Open the Garmin Connect app and go to ‘Settings’.</li><li>Tap ‘Garmin Pay’.</li><li>Select the debit card you want to remove.</li><li>Tap the three dots in the top-right corner and select ‘Delete’.</li></ul><p>The debit card will be removed from Garmin Wallet. You can add it again later if needed.</p>"},"title":"How do I remove my debit card from Garmin Pay?"},{"richBody":{"value":"<p>If you block your Visa Debit or Debit Mastercard debit card, any linked mobile payment services, including Apple Pay, Google Pay and Garmin Pay, will also be blocked.</p><p>This means you’ll no longer be able to make mobile payments with your phone, smartwatch or other connected device.</p><p>Once you unblock your debit card, mobile payments will automatically become available again.</p>"},"title":"What happens to Garmin Pay if I block my debit card?"},{"richBody":{"value":"<p>Remove your debit cards from Garmin Wallet immediately using the Garmin Connect app or the ING App. Once removed, payments with the smartwatch will no longer be possible.<br />If the smartwatch has been taken off your wrist, the passcode must be entered before it can be used for payments again. Always keep your Garmin Pay passcode confidential.</p>"},"title":"What should I do if my Garmin smartwatch is lost or stolen?"},{"richBody":{"value":"<p>If you&apos;re no longer able to deactivate Garmin Pay yourself, block the ING App through Mijn ING on another device. You can also call the ING Emergency Line from another phone on 020 22 888 00. The Emergency Line is available 24 hours a day, 7 days a week.</p>"},"title":"What should I do if I've also lost my phone?"},{"richBody":{"value":"<p>You set your 4-digit PIN when you create your Garmin Wallet. To change it, you&apos;ll need your current PIN.</p><ol><li>Open the <strong>Garmin Connect</strong> app.</li><li>Tap <strong>More</strong> and then <strong>Garmin Devices</strong>.</li><li>Select your smartwatch.</li><li>Tap <strong>Garmin Pay</strong>.</li><li>Tap <strong>Change PIN</strong>.</li><li>Enter your current PIN.</li><li>Enter and confirm your new PIN.</li></ol><p>For security reasons, you&apos;ll need to enter your PIN at least once every 24 hours. As long as you keep wearing your watch, you won&apos;t need to enter it again. If you take your watch off, you&apos;ll need to enter your PIN again before making a payment.</p>"},"title":"How do I set up or change my Garmin Pay passcode?"},{"richBody":{"value":"<p>After 3 incorrect attempts, Garmin Wallet will be locked.<br />If you still know your current passcode, you can change it in the Garmin Connect app by following the steps above.<br />Have you forgotten your passcode? Set up Garmin Pay again, create a new passcode and add your debit cards again.</p>"},"title":"My Garmin Pay PIN is blocked. What should I do?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Payments with Garmin Pay"},{"accordionList":[{"richBody":{"value":"<p>If you have a physical <strong>V Pay or Maestro Debit Card</strong>, you can make payments of up to €2,500 per day using your digital debit card, Apple Pay, Google Pay and Garmin Pay combined. For customers aged 16 and 17, the limit is €250 per day. You cannot change the limit of a digital V Pay or Maestro Debit Card.</p><p><br /> If you have a physical<strong> Visa Debit or Debit Mastercard Debit Card</strong>, the default limit is €1,500 per day. This combined limit applies to payments made with your physical debit card and digital payments made with Apple Pay, Google Pay and Garmin Pay. For young people, the default limit is €250. As the account holder, you can change the limit of a Visa Debit or Debit Mastercard Debit Card yourself.</p><p><a href=\"https://cms-nl.onecms.ing.net/cms/?1&amp;iframe\">Bekijk meer informatie over limieten</a> </p>"},"title":"What is the Garmin Pay payment limit?"},{"richBody":{"value":"<p>Paying with Garmin Pay is simple:</p><ul><li>Open the Garmin menu on your smartwatch.</li><li>Tap ‘Wallet’.</li><li>Enter your passcode if prompted.</li><li>Select the debit card you want to use.</li><li>Hold your smartwatch near the payment terminal.</li></ul>"},"title":"How do I pay with Garmin Pay?"},{"richBody":{"value":"<p>No. You don&apos;t need to have your phone with you. Garmin Pay works as long as the service is activated and your smartwatch has enough battery charge.</p>"},"title":"Do I need my phone to make a payment?"},{"richBody":{"value":"<p>Yes, you can.<br />If you have a debit card with the <strong>Visa or Mastercard logo,</strong> you can withdraw cash using your phone or smartwatch. Hold your digital debit card near the ATM&apos;s NFC reader and enter the PIN of your physical debit card. You can then withdraw cash.<br />If you have a debit card with the <strong>Maestro or V Pay logo,</strong> you cannot yet withdraw cash using a digital card on your phone or smartwatch. Please use your physical debit card instead.</p>"},"title":"Can I withdraw cash with Garmin Pay?"},{"richBody":{"value":"<p>No. Garmin Pay only works at payment terminals that accept contactless payments.</p>"},"title":"Can I use Garmin Pay to pay online or in webshops?"},{"richBody":{"value":"<p>You can find your Garmin Pay payments in the transaction history of your current account in the ING App and Mijn ING.</p>"},"title":"Where can I view my Garmin Pay payments?"},{"richBody":{"value":"<p>If you&apos;re an authorised user with a <strong>Maestro or V PAY debit card</strong>, you can&apos;t use mobile payments through <strong>Apple Pay, Google Pay or Garmin Pay</strong>.</p><p>If you&apos;re an authorised user with a <strong>Visa Debit or Debit Mastercard debit card</strong>, you can use mobile payments.</p><p>If your Maestro or V PAY debit card is due for replacement, you&apos;ll automatically receive a new debit card.</p>"},"title":"Can I use Garmin Pay as an authorised user on the account?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Card details with Garmin Pay"},{"accordionList":[{"richBody":{"value":"<p>You can find your CVC or CVV code in the ING app:</p><ol><li>Open the ING app and tap <strong>Service</strong> in the bottom right corner.</li><li>Scroll to <strong>Manage it yourself</strong> and tap <strong>Your cards</strong>.</li><li>Select the <strong>Visa Debit</strong> or <strong>Debit Mastercard</strong> debit card you&apos;d like to view.</li><li>Tap <strong>Card details</strong>.</li><li>Here you&apos;ll see your card details, including the <strong>CVC/CVV code</strong>.</li></ol>"},"title":"Where can I find the CVC or CVV code of my ING Visa Debit or Debit Mastercard Debit Card?"},{"richBody":{"value":"<p>ING and Garmin do not share any personal data.</p><p>Garmin may display your Garmin Pay transaction history for the past 30 days, giving you an overview of your recent payments.</p>"},"title":"What information is shared with Garmin when I pay with Garmin Pay?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"e9ca0829-a6be-43d6-9343-412e1a9130b3","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"All about payments","url":"/en/personal/payments"}},"componentType":"productHeader","coreHeader":{"headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/4ab894c8-85e7-4733-8e26-0e8d53e1cf58/ing-card-frequently-asked-questions-1920.jpg","publishedAt":"2022-08-23T12:10:43Z","transformBaseUrl":"https://assets.ing.com/transform/4ab894c8-85e7-4733-8e26-0e8d53e1cf58/ing-card-frequently-asked-questions-1920","type":"image","updatedAt":"2023-12-21T15:04:28Z","width":1920},"subtitle":"Got questions about Garmin Pay? We've got the answers.  With Garmin Pay, you can make quick and secure payments using your Garmin smartwatch at any terminal that supports contactless payments. There's no need to have your phone with you when you pay.","title":"Frequently asked questions about Garmin Pay"},"cta":{"componentType":"cta","textLink":{"text":"Learn more about Garmin Pay","url":"/en/personal/payments/garmin-pay"}},"usps":[{"body":"Pay contactlessly with your smartwatch","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","publishedAt":"2022-07-04T15:01:59Z","transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","updatedAt":"2022-07-04T15:04:10Z","width":32}},{"body":"Works in the Netherlands and abroad","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","publishedAt":"2022-07-04T15:01:59Z","transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","updatedAt":"2022-07-04T15:04:10Z","width":32}},{"body":"Makkelijk, snel en veilig","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/m/1ac881ad720427e/original/Notification-Success_Outline.svg","publishedAt":"2022-07-04T15:01:59Z","transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","updatedAt":"2022-07-04T15:04:10Z","width":32}},{"body":"Ideal for workouts or travel","icon":{"altTextNL":"\"\"","extension":"svg","original":"https://assets.ing.com/asset/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline.svg","publishedAt":"2022-07-04T15:01:59Z","transformBaseUrl":"https://assets.ing.com/transform/a55a819e-9048-4e0a-8bc9-0a1fff0b223a/Notification-Success_Outline","type":"image","updatedAt":"2023-12-21T20:25:32Z","width":32}}]},"publishDate":"2026-09-21T11:13:54.629+02:00"}}