{"type":"document","data":{"id":"825dd908-dd69-4ad1-9577-b78882344e8b","localeString":"en-GB","publishDate":"2025-07-31T14:53:30.703+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Using your debit card for travel by public transport."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Some public transport operators in The Netherlands and abroad will let you use your (virtual) contactless ING debit or credit card for travel. And it's very easy!","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/4acd0e29-09b2-4e0f-9a69-70c387a54e14/Rear-view-of-man-on-bus-in-city","type":"image","width":4096,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/244ea29cd2984298/original/Rear-view-of-man-on-bus-in-city.jpg","extension":"jpg"},"title":"Using your contactless card and mobile phone for travel by public transport"},"backLink":{"textLink":{"url":"/en/personal/payments/debit-cards","text":"ING debit cards"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","title":"How it works","richBody":{"value":"<p>The same as checking in and out with your OV-chipkaart! Just use your (virtual) debit or credit card instead. And the end of the day, the travel charges will be debited from your account. Operators abroad may reserve an amount or will debit your account at a later date.</p><p>For more information, please visit the <a href=\"https://www.ovpay.nl/en\">OVpay</a> website or contact your public transport operator.</p>"}},{"componentType":"accordion","accordionList":[{"title":"I would like to dispute a public transport charge.","richBody":{"value":"<p>Please contact OVpay&apos;s customer service by calling 0900-1433 (standard rates apply). Keep the payment reference and amount charged handy. You&apos;ll find these on your statement or in your transaction overview. OVpay&apos;s customer service is available from 07:00 to 17:00.</p>"}},{"title":"I forgot to check out of public transport.","richBody":{"value":"<p>Please visit <a href=\"https://zelfregelen.ovpay.nl/reisoverzicht\">zelfregelen.ovpay.nl/reisoverzicht</a>.</p>"}},{"title":"How do I use my contactless card or mobile phone for travel?","richBody":{"value":"<p>Simply check in and out with your (virtual) contactless card. Dutch public transport operators will debit the total cost of your journey from your account at the end of the day. Operators abroad may reserve an amount or debit your account at a later date. </p>"}},{"title":"Can my card be used for travel by public transport?","richBody":{"value":"<p>Yes! You can use both your (virtual) contactless debit card as well as your credit card. Make sure to completely take your card out of your wallet when you check in and out. This will prevent you from accidentally using the wrong card.</p>"}},{"title":"Where can I learn more about using my (virtual) contactless debit or credit card for travel?","richBody":{"value":"<p>You&apos;ll find everything you need to know at <a href=\"https://www.ovpay.nl/en/\">www.ovpay.nl</a>.</p>"}}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"url":"/en/personal/payments/bank-accounts","text":"Bank accounts"},{"url":"/en/personal/payments/pay-with-your-phone","text":"Mobile payments"},{"url":"/en/personal/payments/money-transfers","text":"Transfer money"},{"url":"/en/personal/payments/creditcards","text":"Credit cards"},{"url":"/en/personal/payments/debit-cards","text":"Debit cards"},{"url":"/en/personal/payments/cash","text":"Cash"},{"url":"/en/personal/payments/payments-abroad","text":"Payments abroad"},{"url":"/en/personal/payments/switch-to-ing","text":"Switch from your current bank to ING"},{"url":"/en/personal/payments/rates","text":"Payment product rates overview"},{"url":"/particulier/betalen/bankrekeningen/pakketvergelijken","text":"Compare packages"}]},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Frequently asked questions","image":{"transformBaseUrl":"https://assets.ing.com/transform/a8becf32-5cde-492a-ad80-05d6a2182220/Functionalities-Questionmark_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/10b8430218edad32/original/Functionalities-Questionmark_Outline.svg","extension":"svg"},"link":{"url":"https://www.ing.nl/particulier/zoeken?q=betalen"}}]}]}}}