{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"If your credit card has been lost or stolen, call the ING emergency line as soon as possible to have it blocked.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p><strong>How it works</strong></p><ul><li><p>Use the button above to log in to My ING or go to your credit card settings in the ING App</p></li><li><p>Select the credit card that you want to block </p></li><li><p>Confirm by using the ING App or ING card reader</p></li><li><p>The credit card will be immediately blocked and can no longer be used, also not with Apple Pay and Google Pay</p></li><li><p>You can unblock the card at any time – it’s super quick and easy</p></li><li><p>Lost or stolen credit card? You can easily block it yourself. You can unblock your credit card at any time or request a replacement card immediately</p></li><li><p>Good to know: only the primary card holder can unblock an additional card </p></li></ul><p>If you are unable to block your credit card, <a href=\"https://mijn.ing.nl/banking/mobile/service?dialog=service-contacts-chat\">please contact us by chat</a>, and we’ll be glad to help.</p>"}},{"componentType":"paragraph","richBody":{"value":"<p>If your credit card has been stolen or you suspect fraud, don’t wait! Call us immediately on <a href=\"tel:+31202288800\">020 22 888 00</a>.</p>"},"title":"Credit card stolen or suspicion of fraud?"},{"componentType":"paragraph","richBody":{"value":"<p>You’re insured against financial loss if your credit card is lost, stolen or misused, including if your credit card is misused online. This is on the condition that you were careful with your credit card. If your credit card has been misused, report that to the police as soon as possible.</p><p> </p>"},"title":"Am I insured against the loss or theft of my credit card?"},{"componentType":"paragraph","richBody":{"value":"<p>Once you have blocked your credit card, you will be able to request a new one right away. You&apos;ll receive it by mail within 5 working days of your request. For security reasons, you will receive a credit card with a different card number and a new PIN.</p>"},"title":"I can't find my credit card any more"}]},"hasMacro":false,"id":"913ed19b-99c3-4358-b4eb-cbff505da2f7","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Request a credit card","url":"/en/personal/payments/creditcards"}},"componentType":"productHeader","coreHeader":{"body":"Lost or stolen credit card? You can easily block it yourself. You can unblock your credit card at any time or request a replacement card immediately.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/34532a61eed0d67a/original/payment-solutions-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/299ab76a-9388-4419-8a5f-33a0554497e7/payment-solutions-1920","type":"image","width":1920},"title":"Block your credit card"},"cta":{"componentType":"cta","textLink":{"text":"Block your credit card","url":"https://mijn.ing.nl/banking/mobile/creditcards/block-creditcard?EW=true"}}},"publishDate":"2026-06-15T14:12:44.850+02:00"}}