{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Cashcode is being phased out. You can withdraw cash contactlessly with your debit card, phone or smartwatch.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Withdraw cash without Cashcode"},{"componentType":"paragraph","richBody":{"value":"<p>Cashcode is a product that ING offered in recent years. We are stopping this service because you can also withdraw cash without Cashcode and without a debit card.</p><p>With Apple Pay, Google Pay or Garmin Pay, you no longer need to enter a 10‑digit code at the ATM.</p>"}},{"componentType":"sectionTitle","title":"Withdrawing cash with your phone or smartwatch"},{"componentType":"paragraph","richBody":{"value":"<p>Do you have an ING Visa Debit or Debit Mastercard debit card? If so, you can withdraw cash using your phone or smartwatch via Apple Pay, Google Pay or Garmin Pay. Simply add your debit card to the wallet on your phone or smartwatch once, and then use your virtual debit card at a compatible cash machine.</p><p>Do you still have a Maestro or V PAY debit card? If so, you cannot yet withdraw cash using your phone or smartwatch.</p><p>After that, withdrawing cash works in the same way as making a contactless payment in a shop. Just hold your phone or smartwatch against the contactless reader on the cash machine.</p>"},"textLinks":[{"text":"Read here how to activate Apple Pay, Google Pay or Garmin Pay","url":"/en/personal/payments/pay-with-your-phone"}]},{"componentType":"sectionTitle","title":"How do you recognise the contactless reader?"},{"componentType":"paragraph","richBody":{"value":"<p>You can recognise ATMs where contactless cash withdrawals are possible by the contactless payment symbol. This is the same symbol you see when making contactless payments in shops.</p><p>Do you not see this symbol? Then you can withdraw cash by inserting your debit card into the ATM.</p><p> </p><p>Cashcode is stopping because withdrawing cash contactlessly with your debit card or phone is easier and safer.</p>"}},{"componentType":"sectionTitle","title":"Cashcode"},{"componentType":"paragraph","richBody":{"value":"<p>A Cashcode is a one-time code to withdraw cash without an ING debit card. You create the code in the ING app and use it at the ATM. There is no fixed or personal Cashcode. You cannot create or look up a Cashcode.</p>"},"title":"What is a Cashcode?"},{"componentType":"paragraph","richBody":{"value":"<p>In the ING app, you create a one-time Cashcode. To do this, go to Service - Your account - Cash with a code in the ING app. You can then enter this code at a Geldmaat ATM using the Cashcode option.</p><p>Please note: you can now withdraw cash without a 10‑digit code. You can do this easily using Apple Pay, Google Pay or Garmin Pay.</p>"},"title":"How does Cashcode work?"},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"<p>With the introduction of the new ING debit cards, withdrawing cash has become easier. With your new digital debit card, you can easily withdraw and deposit cash by holding your card against the contactless reader. You no longer need to enter a 10‑digit code or take it with you.</p>"},"title":"Why is Cashcode being discontinued?"},{"richBody":{"value":"<p>Cashcode will stop on 1 January 2027.</p>"},"title":"When will Cashcode stop?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"8b426934-5ad9-4c46-b6f5-1e05254a65b0","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Cash","url":"/en/personal/payments/cash"}},"componentType":"productHeader","coreHeader":{"body":"With Cashcode, you can withdraw cash without an ING debit card.\r\nCashcode is being phased out.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/asset/f0ab6efb-f65a-458f-892e-904fa3d86ec4/portrait-of-young-woman-wearing-sunglasses-against-sea.jpg","publishedAt":"2022-10-18T14:27:18Z","transformBaseUrl":"https://assets.ing.com/transform/f0ab6efb-f65a-458f-892e-904fa3d86ec4/portrait-of-young-woman-wearing-sunglasses-against-sea","type":"image","updatedAt":"2025-03-18T14:51:58Z","width":2100},"promoText":"Cashcode is going to stop","title":"Cashcode: withdraw cash without a debit card"}},"publishDate":"2026-08-14T11:27:22.315+02:00"}}