{"type":"document","data":{"id":"110976cd-da4a-4584-8c02-2d76c581ad0b","localeString":"en-GB","publishDate":"2026-04-07T09:38:49.122+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Want to know when you can expect your statements from ING in the post? Just check the schedule. Statement binders can no longer be ordered."},"mainHeaderZone":{"componentType":"productHeader","usps":[{}],"coreHeader":{"headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/ff6ccb7f-2255-4f60-8e3f-220e89107a05/Business-team-colleagues-meeting-Planning-Strategy-Analysis-discussing-new-plan-financial-graph-data-on-office","type":"image","width":1920,"original":"https://assets.ing.com/m/2c77854a73825d1a/original/Business-team-colleagues-meeting-Planning-Strategy-Analysis-discussing-new-plan-financial-graph-data-on-office.jpg","extension":"jpg"},"title":"Statements","subtitle":"All information about paper statements at a glance"},"backLink":{"textLink":{"url":"/en/personal/payments/bank-accounts","text":"Open a bank account online"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"When will you receive your current account statement?"},{"componentType":"paragraph","richBody":{"value":"

That depends on how often you receive statements, the last digit of your account number and our postal service. In some cases, your statement may be delivered several days later.

Good to know:

Statement not received!

"}},{"componentType":"paragraph","richBody":{"value":"

The delivery dates in 2026 are listed below.

Please note: Delivery dates may vary around public holidays.
                       Delivery may also be delayed.

"}},{"componentType":"paragraph","richBody":{"value":"

Statements sent once every two weeks

Last digit of account numberWeekDelivery day
1, 2, 3, 4, 5OddFriday
6, 7, 8, 9, 0EvenFriday

 

Statements sent monthly

Last digit

|1

|2

|3

|4

|5

|6

|7

|8

|9

|0

January|wed 7|wed 14|fri 16|fri  16|wed 21|fri 23|wed 28|fri 30| |
February|wed 11|wed 11|fri 13|wed 18|wed 18|fri 20|wed 25|fri 27|wed 3|fri 5
March|wed 11|wed 11|fri 13|wed 18|wed 18|fri 20|wed 25|fri 27|wed 4|fri 6
April|wed 8|fri 10|wed 15|wed 15|fri 17|wed 22|wed 22|fri 24|wed 1
|wed 29		|fri 3
May|wed 6|fri 8|wed 13|za 16|fri 22|wed 27|fri 29|||fri 1
June|wed 10|wed 10|fri 12|wed 17|wed 17|fri 19|wed 24|wed 3
|wed 26		|wed 3|fri 5
July|wed 8|wed 8|fri 10|wed 15|fri 17|wed 22|fri 24|we 29|wed 1
|wed 29		|fri 3
|fri 31
August|fri  7|wed 12|wed 12|fri 14|wed 19|fri 21|wed 26|fri 28||
September|wed 9|wed 9|fri 11|wed 16|wed 16|fri 18|wed 23|fri 25|wed 2
|wed 30		|fri 4
October|wed 7|wed 7|fri 9|wed 14|fri 16|wed 21|fri 23|wed 28|fri 30|wed 2
November|fri 6|wed 11|wed 11|fri 13|wed 18|fri 20|wed 25|fri 27| |wed 4
December|wed 9|wed 9

|fri 11

|wed 16|wed 16|fri 18|wed 23|thu 24|wed 2
|wed 30		|fri 4
|thu 31
"}},{"componentType":"sectionTitle","title":"Savings account statement schedule 2026"},{"componentType":"paragraph","richBody":{"value":"

Savings account statements will be sent at the same monthly frequency as the current account statements. Savings account statements will be held for a maximum of two weeks so they can be sent together with the current account statements with a frequency of once every two weeks. If there is no current account statement for that period, the savings account statement will be sent separately.

"}},{"componentType":"sectionTitle","title":"Credit card statement schedule 2026"},{"componentType":"paragraph","richBody":{"value":"

Credit card statements will be generated around the fifth business day of the month and then held for two weeks so they can be sent together with the current account statement. After that, the credit card statements will be released and sent separately.

Please note: Starting 1 January 2022, you’ll no longer receive paper credit card statements if you have a My ING agreement and you’ve selected digital as your communication preference.

"}},{"componentType":"sectionTitle","title":"Statements from a closed account?"},{"componentType":"paragraph","richBody":{"value":"

Need a copy of a closed payment account, savings account, and/or credit card statement?

More information about this can be found on the following page: https://www.ing.nl/en/personal/payments/statements-closed-accounts

"}},{"componentType":"sectionTitle","title":"Want to stop receiving paper statements?"},{"componentType":"paragraph","richBody":{"value":"

To stop receiving paper current account and savings account statements, just change your settings in My ING. You can download your transactions in My ING too. More information can be found here.

How to turn off paper statements 
In My ING or the app, search for ‘Paper statements’ and complete the process. 
If you don't have My ING, please contact us. 

"}},{"componentType":"sectionTitle","title":"Need a statement on a closed current account?"},{"componentType":"accordion","accordionList":[{"title":"How to request it","richBody":{"value":"

You can request a paper bank statement by sending a letter to:

ING
Customer Service – Payments
Antwoordnummer 6135
8900 VC Leeuwarden

From abroad:

ING Customer Service
P.O. Box 99960
8900 GA Leeuwarden 

Please state for which account (IBAN) you are requesting the statement, the period to which the statement pertains (max. seven years in the past), your current address and your email address, and don’t forget to include a protected copy (see the website of the central government) of a valid ID with a signature.

You’ll receive the statement two weeks after receipt of your written request.

"}}]},{"componentType":"linkList","iconTitle":{"title":"Any questions?"},"textLinks":[{"url":"https://www.ing.nl/particulier/zoeken?q=betalen","text":"Frequently asked questions about payments"}]},{"componentType":"linkList","iconTitle":{"title":"Payments"},"textLinks":[{"url":"/en/personal/payments/bank-accounts","text":"Bank accounts"},{"url":"/en/personal/payments/pay-with-your-phone","text":"Mobile payments"},{"url":"/en/personal/payments/money-transfers","text":"Transfer money"},{"url":"/en/personal/payments/creditcards","text":"Credit cards"},{"url":"/en/personal/payments/debit-cards","text":"Debit cards"},{"url":"/en/personal/payments/cash","text":"Cash"},{"url":"/en/personal/payments/payments-abroad","text":"Payments abroad"},{"url":"/en/personal/payments/switch-to-ing","text":"Switch from your current bank to ING"},{"url":"/en/personal/payments/rates","text":"Payment product rates overview"},{"url":"/particulier/betalen/bankrekeningen/pakketvergelijken","text":"Compare packages"}]}]}}}