{"type":"document","data":{"id":"27dd4907-4a54-4fdf-9d51-f934026c3b63","localeString":"en-GB","publishDate":"2026-04-17T10:37:04.668+02:00","contentType":"onecms:categoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"ING gives you everything you need to make payments: bank account, debit card and credit card. ING makes banking easy."},"mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"title":"All about payments","subtitle":"Whatever you need to pay, you'll find it here"}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Accounts for you"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Current account","intro":"Your very own bank account in the Netherlands. Includes a debit card and the ING app for all your banking needs.","image":{"transformBaseUrl":"https://assets.ing.com/transform/615c70b7-6616-4d60-ad10-591bf438e5a7/Portrait-of-a-smiling-young-woman-with-sunglasses-in-front-of-a-lake","type":"image","width":4745,"original":"https://assets.ing.com/m/2694fddb515cbfd9/original/Portrait-of-a-smiling-young-woman-with-sunglasses-in-front-of-a-lake.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/bank-accounts/open-an-account"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Joint account","intro":"An account for the both of you. With each their own debit card and a shared overview in your individual app.","image":{"transformBaseUrl":"https://assets.ing.com/transform/da91890a-49d4-4525-a6e7-a0ccb24d0b44/Young-couple-laying-on-grass-in-park-taking-selfie","type":"image","width":5205,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/2a837f17046e6757/original/Young-couple-laying-on-grass-in-park-taking-selfie.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/bank-accounts/open-a-joint-account"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Student account","intro":"An account for students in the Netherlands ages 18 and up. Costs exactly €0 per month. Includes a debit card, the ING app and affordable add-ons.","image":{"transformBaseUrl":"https://assets.ing.com/transform/e55e0654-aca7-42a5-ab51-ebc92782ff2f/Group-of-friends-carrying-each-other-down-a-city-street","type":"image","width":5700,"original":"https://assets.ing.com/m/5d63630b72f2de69/original/Group-of-friends-carrying-each-other-down-a-city-street.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/bank-accounts/student-account"}}]},{"componentType":"sectionTitle","title":"Pay your way"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Credit cards","intro":"There are 3 credit cards to choose from. Perfect for travel and shopping online from your couch.","image":{"transformBaseUrl":"https://assets.ing.com/transform/6f89f159-787b-4091-8e52-4c7a5504702f/travel-advisor-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/5d7e317def1aa12b/original/travel-advisor-1920.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/creditcards"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Debit cards","intro":"Activate, block, replace. Learn everything about your debit card here.","image":{"transformBaseUrl":"https://assets.ing.com/transform/771cca4d-8387-428a-a1b3-1e51161d133e/Close-up-of-a-woman-handing-over-an-ING-card-from-her-purse-for-payment","type":"image","width":5616,"original":"https://assets.ing.com/m/2481ab129efa0c44/original/Close-up-of-a-woman-handing-over-an-ING-card-from-her-purse-for-payment.jpg","extension":"jpg"},"link":{"url":"/particulier/betalen/passen"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Google Pay","intro":"Pay with your Android™ phone in shops and online.","image":{"transformBaseUrl":"https://assets.ing.com/transform/66e4fd48-34dc-4f6a-9f51-81d85882a4c9/Google-PAY-Debitcard-Pixelpro-8-3_2500x2500","type":"image","width":2500,"original":"https://assets.ing.com/m/3d0453125df0ccd1/original/Google-PAY-Debitcard-Pixelpro-8-3_2500x2500.png","extension":"png"},"link":{"url":"/en/personal/payments/google-pay"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Apple Pay","intro":"Easily pay with your iPhone, Apple Watch or iPad. In shops and online.","image":{"transformBaseUrl":"https://assets.ing.com/transform/1a6503e6-4f2f-4128-a29a-f3b8e6326363/DAT-ING_MobielBetalen2021_Social_720x384x72","type":"image","width":720,"altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/1cab2de889f22987/original/DAT-ING_MobielBetalen2021_Social_720x384x72.webp","extension":"webp"},"link":{"url":"/particulier/betalen/apple-pay"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Garmin Pay","intro":"Pay in shops with your Garmin watch. Your wallet on your wrist.","image":{"transformBaseUrl":"https://assets.ing.com/transform/093fbe11-6461-4aad-885f-d4d9b6c898f5/Close-up-of-woman-paying-for-retail-item-with-smartwatch","type":"image","width":5760,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/56f22de1b8d118b2/original/Close-up-of-woman-paying-for-retail-item-with-smartwatch.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/garmin-pay"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Transfer money","intro":"Send money with our ING app or My ING.","image":{"transformBaseUrl":"https://assets.ing.com/transform/e9e62bb6-bafe-4f06-a778-48844b5028e6/Man-showing-something-on-his-laptop-to-two-women-standing-next-to-him-in-the-kitchen-1","type":"image","width":800,"original":"https://assets.ing.com/m/a88f95c7f0d56b0/original/Man-showing-something-on-his-laptop-to-two-women-standing-next-to-him-in-the-kitchen-1.png","extension":"png"},"link":{"url":"/particulier/betalen/geld-overmaken"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"iDEAL","intro":"All about iDEAL and iDEAL profiles.","image":{"transformBaseUrl":"https://assets.ing.com/transform/6dacae0c-d545-4d6e-9ce9-a2c071a41137/GROUP-OF-PEOPLE-SITTING-ON-SOFA","type":"image","width":4239,"original":"https://assets.ing.com/m/bfd641de1467144/original/GROUP-OF-PEOPLE-SITTING-ON-SOFA.JPG","extension":"jpg"},"link":{"url":"/en/personal/payments/ideal"}}]},{"componentType":"cards"},{"componentType":"sectionTitle","title":"Bank account for your child"},{"componentType":"paragraph","richBody":{"value":"<p>Having their own account will help your child handle (digital) money responsibly. You can always keep watch in your ING app.</p>"}},{"componentType":"cards"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Children's account","intro":"An account for children under 12. No monthly fee.","image":{"transformBaseUrl":"https://assets.ing.com/transform/344b39e8-1c37-4f6f-9394-20b0abc5e140/Man-with-headphones-on-and-a-smartphone-in-his-hand-lying-in-bed-with-his-little-son","type":"image","width":4129,"original":"https://assets.ing.com/m/6632d666b030e769/original/Man-with-headphones-on-and-a-smartphone-in-his-hand-lying-in-bed-with-his-little-son.jpg","extension":"jpg"},"link":{"url":"/en/personal/children/products/child-account"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Youth account","intro":"An account for children ages 12 to 18. No monthly fee.","image":{"transformBaseUrl":"https://assets.ing.com/transform/b303f7b3-0e30-4d6c-a207-5315e69f662b/Meisje_met_pas_-_origineel-2","type":"image","width":3500,"altTextNL":"meisje houdt persoonlijke betaalpas voor haar gezicht","original":"https://assets.ing.com/m/5fb493cb6c132847/original/Meisje_met_pas_-_origineel-2.png","extension":"png"},"link":{"url":"/en/personal/children/products/youth-account"}}]},{"componentType":"sectionTitle","title":"Open a bank account in the Netherlands online"},{"componentType":"productFeatures","image":{"transformBaseUrl":"https://assets.ing.com/transform/bfdbdfac-a994-4112-93be-278caf1af67a/2-RichIcons-Devices-loginscreen","type":"image","width":160,"altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/4f41c37ddfdaceab/original/2-RichIcons-Devices-loginscreen.svg","extension":"svg"},"highlighted":false,"items":[{"body":"Complete control with our handy app","title":"Pay your way"},{"body":"The perfect combination for internet banking","textLink":{"url":"/particulier/digitaal-bankieren/app","text":"More about the ING app"},"title":"ING app and My ING"}]},{"componentType":"cta","microCopy":"Read how to do so within 10 minutes","textLink":{"url":"/en/personal/payments/bank-accounts/open-account-mobile","text":"Click here to open an account"}},{"componentType":"sectionTitle","title":"About the different payment methods"},{"componentType":"paragraph","richBody":{"value":"<p>Of course, every ING account comes with a debit card. With all the different payment methods available, you can make paying a breeze.</p>"},"textLinks":[{"url":"/en/personal/payments/creditcards","text":"Credit cards"},{"url":"/particulier/betalen/betalen-met-je-mobiel","text":"Mobile payments: Google Pay, Apple Pay & Garmin Pay"},{"url":"/particulier/betalen/passen","text":"Debit cards"},{"url":"/en/personal/payments/cash","text":"Cash"},{"url":"/en/personal/payments/ideal","text":"iDEAL"}]},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"componentType":"accordion","accordionList":[{"title":"Which bank account is right for me?","richBody":{"value":"<p>Aside from your own current account, you can also open a joint account or an account for your child. If you already bank with us, you can open an additional current account in My ING. </p><p>Are you a student? You&apos;ll probably enjoy the perks and discounts that come with a student account. </p>"},"textLinks":[{"url":"/en/personal/payments/bank-accounts","text":"View our current accounts"}]},{"title":"How do I activate my debit card?","richBody":{"value":"<p>You can activate your debit card in the ING app or My ING. It&apos;s easy! </p><p><strong>Please note:</strong> you can only use your debit card for contactless payments after you&apos;ve paid or withdrawn cash using your PIN at least once. </p>"},"textLinks":[{"url":"/en/personal/payments/debit-cards/activate-debit-card","text":"Activate your debit card"}]},{"title":"How do I block my debit card?","richBody":{"value":"<p>You can block your debit card in the ING app or My ING.</p><ul><li>App: Log in. Go to ‘Service’, then go to ‘Your cards’. Select the card you&apos;d like to block, then select ‘Block card&apos;.</li><li>My ING: Log in. Select the right account, then select ‘Block debit card’.</li></ul><p>If you&apos;ve blocked your debit card because it was lost, you can unblock it if you find it again. You can do so in the app and My ING.</p>"},"textLinks":[{"url":"/en/personal/payments/debit-cards/loss-or-theft","text":"Learn more about blocking a card"}]},{"title":"I've forgotten my PIN. What do I do?","richBody":{"value":"<p>Forgot your PIN? You can easily view your current PIN in the ING App. Go to &quot;Overview&quot; tap &quot;Debit cards&quot;, choose your debit card and select &quot;Show PIN&quot;.</p><p>Don’t have your new Visa Debit or Mastercard Debit card yet? Then you can’t view your PIN in the ING App. In that case, request your PIN using the button below and you’ll receive it within 5 working days at your correspondence address.</p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/debit-card/reissue-pin","text":"Request PIN"}]},{"title":"How does a refund PIN transaction work?","richBody":{"value":"<p>Refund PIN is a card transaction where you receive money back by using your debit card at a payment terminal. All debit cards can be used for refund PIN transactions. Usually it appears in your account the next working day but it can take up to 7 days. ING can&apos;t speed this up for you.</p>"}},{"title":"I got a message saying the letter with my debit card attached will be sent back. What do I do?","richBody":{"value":"<p>Check if your address is correct in the ING app or My ING. If the debit card is for your joint account, both card holders must check if the address is correct. If one of you has changed the address, it won&apos;t be changed for the other card holder.</p><p>Once you&apos;ve made sure your address is correct, please request the debit card again.</p>"}},{"title":"Can I apply for an overdraft?","richBody":{"value":"<p>Only if you meet the criteria.</p>"},"textLinks":[{"url":"/particulier/lenen/onze-leningen/rood-staan","text":"Learn more about overdraft conditions and costs"}]},{"title":"How much does paying abroad cost?","richBody":{"value":"<p>It depends! On <a href=\"https://www.ing.nl/en/personal/payments/creditcards/differences-debit-card-and-credit-card\">this page</a> you can compare your debit card and your credit card. This way, you know exactly what to expect.</p>"}},{"title":"My payment failed and I don’t know why","richBody":{"value":"<p>Did your payment with your debit card not go through, or did your purchase at a webshop using your credit card fail? In most cases, this can be easily resolved or there’s a clear explanation.</p><p>We’ve listed the <a data-type=\"internal\" href=\"/en/personal/payments/money-transfers/made-wrong-payment\">most common reasons</a> for you.</p>"}}]},{"componentType":"sectionTitle","title":"Couldn't find the answer?"},{"componentType":"paragraph","richBody":{"value":"<p>We&apos;re happy to help you with questions about current accounts, payments and payment methods.</p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/mobile/service?dialog=service-contacts-chat","text":"Open chat (for ING customers)"},{"url":"/en/personal/customer-service","text":"ING customer service"}]},{"componentType":"linkList","linkListCTA":{"textLink":{"url":"https://mijn.ing.nl/banking/overview","text":"Sign in"},"icon":{"transformBaseUrl":"https://assets.ing.com/transform/f4f70ddc-8d85-49ec-85d5-cc5bc33fce63/stacked-icon","type":"image","width":20,"altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/29bbb73ad8e02c0b/original/stacked-icon.svg","extension":"svg"}},"iconTitle":{"title":"Online self-service"},"textLinks":[{"url":"/en/personal/payments/debit-cards/activate-debit-card","text":"Activate debit card"},{"url":"/en/personal/payments/creditcards/activate-credit-card","text":"Activate credit card"},{"url":"/particulier/betalen/passen/verlies-of-diefstal","text":"Loss or theft"},{"url":"/particulier/betalen/passen/verlies-of-diefstal","text":"Block debit card"},{"url":"/en/personal/payments/direct-debit/request-refund-unauthorised-direct-debit","text":"Reverse transaction"},{"url":"/en/personal/payments/money-transfers/insight-into-your-limits","text":"Change card limit"},{"url":"https://mijn.ing.nl/banking/debit-card/overview","text":"Request PIN"},{"url":"/particulier/betalen/overstappen-naar-ing","text":"Switch to ING"},{"url":"/particulier/lenen/onze-leningen/rood-staan","text":"Request overdraft"}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Also of interest to you"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Stolen or lost debit card","intro":"Sorry that happened! Block it immediately.","image":{"transformBaseUrl":"https://assets.ing.com/transform/844ea206-27da-49eb-aaee-86d6b1a75132/block-lost-stolen-card-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/4cb8f9e23c2dac7e/original/block-lost-stolen-card-1920.jpg","extension":"jpg"},"link":{"url":"/particulier/betalen/passen/verlies-of-diefstal"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Paying abroad","intro":"Everything about paying abroad, including charges","image":{"transformBaseUrl":"https://assets.ing.com/transform/519aafe1-8104-4742-9f73-35a0836640ca/Boy-taking-a-picture-with-his-smartphone-of-the-splashing-waves-from-a-boat-window","type":"image","width":5472,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/5e0f485560b1d6d7/original/Boy-taking-a-picture-with-his-smartphone-of-the-splashing-waves-from-a-boat-window.jpg","extension":"jpg"},"link":{"url":"/en/personal/payments/debit-cards/abroad"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Debit card with photo","intro":"Would you like to add a picture to your debit card? See how it works here.","image":{"transformBaseUrl":"https://assets.ing.com/transform/95e66d76-2019-4497-b962-458bea8bf4bb/Man-lying-with-his-hands-behind-his-head-in-a-hammock-on-a-hill-above-a-pine-forest","type":"image","width":4240,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/171e9f8d8d063d1b/original/Man-lying-with-his-hands-behind-his-head-in-a-hammock-on-a-hill-above-a-pine-forest.jpg","extension":"jpg"},"link":{"url":"/particulier/betalen/passen"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Betaaltarieven","intro":"Alle betaaltarieven op een rij","image":{"transformBaseUrl":"https://assets.ing.com/transform/c6dab467-b5a0-4b87-afc3-995a3f2ea00b/Woman-putting-a-debit-card-in-a-payment-terminal-in-the-supermarket","type":"image","width":6240,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/ecaabaf9dcdea56/original/Woman-putting-a-debit-card-in-a-payment-terminal-in-the-supermarket.jpg","extension":"jpg"},"link":{"url":"/particulier/betalen/tarieven"}}]}]}}}