{"type":"document","data":{"id":"0037d4eb-acbd-4506-b494-dc3ee0ec17f7","localeString":"en-GB","publishDate":"2026-04-13T15:45:10.295+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Would you like your mortgage payments to be debited from a different installment account? Find out how to notify us of this change."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://mijn.ing.nl/login/?eai=true&Target=https://mijn.ing.nl%2Fbanking%2Fmortgages%2Fchange-account","text":"Change your installment account"}},"coreHeader":{"body":"Open the ING App, click on your mortgage, select manage and choose 'change installment account'","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/f8694512-a048-4073-bcee-3403a45ce5ec/Man-and-woman-cleaning-the-windows-of-a-house","type":"image","width":5700,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/20d0b7a708bb7722/original/Man-and-woman-cleaning-the-windows-of-a-house.jpg","extension":"jpg"},"title":"Change ING Mortgage installment account","subtitle":"Easy through the ING app or My ING"},"backLink":{"textLink":{"url":"/en/personal/mortgage/your-mortgage","text":"Your ING mortgage"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","title":"Process your change through chat","richBody":{"value":"<ul><li>Do you have My ING? <a href=\"https://mijn.ing.nl/login/?eai=true&amp;Target=https://mijn.ing.nl%2Fbanking%2Fservice%3Fdialog%3Dservice-contacts-chat\">Chat with us</a>. Then we will immediately know who you are because you are already logged in with your codes. And you can arrange it right away.</li><li>You can easily provide your account number for your deposit in, for example, your Investment mortgage or Banksavings mortgage via chat.</li><li>No My ING, no ING App, or would you prefer to fill in a form (PDF)? Then use the form. First print it out and then fill it in. Send it in an envelope without a stamp to: ING Bank N.V., Antwoordnummer 40940, 8900 TW Leeuwarden.</li><li>Please also use this form if you wish to change the account number for your deposits into, for example, your Investment mortgage or Banksavings mortgage. </li></ul><p><a href=\"https://assets.ing.com/m/2c7688036d6aed9a/original/ING_incassorekening-wijzigen.pdf\">Change installment account (pdf) </a></p>"},"textLinks":[{"text":"Change directly (pdf)"},{"url":"https://assets.ing.com/m/2c7688036d6aed9a/original/ING_incassorekening-wijzigen.pdf","text":"Incassorekening wijzigen (pdf)"}]},{"componentType":"paragraph","title":"When is it changed?","richBody":{"value":"<p>Did we receive your change before the 21st of the month? Then the next mortgage payment will be debited from your changed direct debit account. If we received the change after the 21st of the month, you will find the effective date in the confirmation we send you. You will receive a confirmation in your “Messages”. Don&apos;t have My ING or the ING App? Then you will receive a letter. This will take a maximum of 10 working days. </p>"}},{"componentType":"accordion","accordionList":[{"title":"Good to know","richBody":{"value":"<ul><li>You can pay your ING mortgage from an ING current account or from an account with another bank.  </li><li>The new account must be in your name.  </li><li>You can use different account numbers for multiple mortgage numbers. You can submit the change via the App, My ING, chat or the form. If you use chat or the form, please clearly indicate this to us in the chat. Or send us a form for each mortgage number. </li><li>You can change the account for your life insurance, endowment insurance or savings insurance premiums with the insurer that issues the policy. </li><li>If you apply for an additional mortgage with ING, it will initially be debited from the installment account linked to the existing mortgage. After the first monthly debit, you can have the installment account changed. </li><li>It is possible to have your mortgage amount debited from a non-Dutch account number. The foreign account number must be a valid private IBAN number from the European Economic Area (all EU member states plus Liechtenstein, Norway and Iceland). Download the above change form and follow the steps on this form.  </li></ul>"}}]},{"componentType":"linkList","iconTitle":{"title":"Do you have questions?"},"textLinks":[{"url":"https://mijn.ing.nl/login/?eai=true&Target=https://mijn.ing.nl%2Fbanking%2Fservice%3Fdialog%3Dservice-contacts-chat","text":"Log in and start a chat"}]},{"componentType":"linkList","iconTitle":{"title":"Hypotheken"},"textLinks":[{"url":"/particulier/hypotheek/hypotheek-berekenen","text":"Maximale hypotheek berekenen"},{"url":"/particulier/hypotheek/actuele-hypotheekrente","text":"Actuele hypotheekrente"},{"url":"/particulier/hypotheek/oversluiten","text":"Hypotheek oversluiten"},{"url":"/particulier/hypotheek/huis-kopen/je-eerste-huis-kopen/startershypotheek-berekenen","text":"Eerste huis kopen"},{"url":"/particulier/hypotheek/huis-kopen/ander-huis-kopen/maximale-hypotheek","text":"Ander huis kopen"},{"url":"/particulier/hypotheek/jouw-hypotheek","text":"Jouw hypotheek"},{"url":"/particulier/hypotheek/hypotheekvormen","text":"Hypotheekvormen"},{"url":"/particulier/hypotheek/duurzaam-wonen","text":"Duurzaam wonen"},{"url":"/particulier/hypotheek/hypotheekadvies","text":"Hypotheekadvies"},{"url":"/particulier/hypotheek/advieskosten","text":"Kosten"},{"url":"/particulier/hypotheek/situatie","text":"Situatie"},{"url":"/particulier/hypotheek/woondiensten","text":"Woondiensten"},{"url":"/particulier/hypotheek/contact","text":"Contact"}]}]}}}