Have you lost your job, cut your hours or has your business hit a rough patch? Or do you expect your income to drop in the near future?
If this has you worried about keeping up with your mortgage payments, we will be happy to sit down with you to go over your options. Perhaps we can help you by adapting your mortgage, or we may be able to help you boost your chances in the job market with a free career counselling session.
"},"title":"Your income has gone down (considerably)"},{"componentType":"paragraph","richBody":{"value":"A divorce or the death of your partner may cause financial concerns. Many people are worse off financially after a divorce. The death of your partner may also affect your finances.
If your changed personal situation has you worried about keeping up with your mortgage payments, we will be happy to sit down with you to explore your options.
"},"textLinks":[{"text":"More about home and mortgage in case of a divorce","url":"/en/personal/mortgage/divorce-and-mortgage"},{"text":"More about home and mortgage in case of a death (Dutch)"}],"title":"Your personal situation has changed — for instance, due to a divorce or bereavement."},{"componentType":"paragraph","richBody":{"value":"If your old home is not selling, we may in certain cases allow you to rent it out temporarily. Click here to find out how to arrange this.
"},"title":"You’re paying two mortgages"},{"componentType":"paragraph","richBody":{"value":"In the above situations, you may temporarily have less financial scope to pay your mortgage. While you might be able to hang on for a while, take action before you’ve used up your entire financial buffer. We have a team of specialists ready to go over your options with you.
Send an email to the Prevention Desk
"},"textLinks":[{"text":"Email the Prevention Desk","url":"mailto:preventiedesk@ing.com"}],"title":"Finding a solution together"}]},"hasMacro":false,"id":"9b6db9be-163b-48ec-851e-7f372589d58e","legalZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"The English text of the website is a translation of the Dutch original version. This translation is intended for the customer's convenience only. In case of any discrepancies between the two versions, the original Dutch version shall prevail. The mortgage offer and contract will be signed in Dutch. Also, all further communication after signing the mortgage contract will be in Dutch. You acknowledge and accept this. If any assistance or clarification is needed, we recommend contacting your mortgage advisor or calling our customer service via the ING app.
"},"title":"Good to know"}]},"localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Your ING mortgage","url":"/en/personal/mortgage/your-mortgage"}},"componentType":"productHeader","coreHeader":{"body":"Changes to your financial or personal situation may cause you to worry about keeping up with your mortgage payments. We have a special team to go over your options with you.","headerImage":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/600ce6b3fe330edf/original/Portrait-of-two-dogs-sitting.jpg","transformBaseUrl":"https://assets.ing.com/transform/24f126c5-05e7-48fc-9b07-5aa35561272a/Portrait-of-two-dogs-sitting","type":"image","width":5451},"subtitle":"We’re also here for you when times are challenging","title":"Worried about keeping up with your mortgage payments?"}},"publishDate":"2026-05-12T11:50:15.988+02:00"}}