{"type":"document","data":{"id":"369c8943-1993-4aab-86ac-dc12274f16c5","localeString":"en-GB","publishDate":"2026-03-23T14:17:30.380+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Learn how the Code of Conduct for Mortgage Financing helps ensure clarity and protection when taking out an ING mortgage. Read about the rules, download key documents and find answers to common mortgage questions."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Clarity comes first at ING. That is why ING is pleased to refer you to the Code of Conduct for Mortgage Loans. This helps ensure you are better informed and protected.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/b12fa40a-4afc-404d-a3e2-6b6e8df4b0b3/ING-communication-rules-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/49ef7f4dac2727d9/original/ING-communication-rules-1920.jpg","extension":"jpg"},"title":"Code of Conduct for Mortgage Loans","subtitle":"Clarity about your mortgage"},"backLink":{"textLink":{"url":"/en/personal/mortgage/contact","text":"No-obligation mortgage consultation"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What is the Code of Conduct?"},{"componentType":"paragraph","richBody":{"value":"<p>The Code of Conduct for Mortgage Loans, a set of behavioural rules for the mortgage sector, has been drawn up by the mortgage industry together with several consumer organisations.</p><p>The Code of Conduct includes a reference to the information brochure &quot;An affordable mortgage: now and in the future&quot;. This brochure provides accessible information about different aspects of buying, financing and owning your own home.</p>"}},{"componentType":"linkList","iconTitle":{"title":"Downloads & information"},"textLinks":[{"url":"https://assets.ing.com/m/83b5932405a49439/original/Aankoopindicator-voorbeeld-iBlue.pdf","text":"Gedragscode (per augustus 2020)"},{"url":"https://assets.ing.com/m/788db7c15d50b819/original/Gedragscode-Hypothecaire-Financieringen-per-1-aug-2020.pdf","text":"Toelichting gedragscode (per augustus 2020)"},{"url":"https://assets.ing.com/m/60ce4b358ca0d355/original/TITEL.pdf","text":"Een betaalbare hypotheek: nu en straks"}]},{"componentType":"linkList","iconTitle":{"title":"Do you have questions?"},"textLinks":[{"url":"https://www.ing.nl/particulier/zoeken.html?q=hypotheken","text":"Frequently asked questions about mortgages"},{"url":"/en/personal/mortgage/mortgage-calculator","text":"Calculate your maximum mortgage"}]},{"componentType":"linkList","iconTitle":{"title":"Hypotheken"},"textLinks":[{"url":"/particulier/hypotheek/hypotheek-berekenen","text":"Maximale hypotheek berekenen"},{"url":"/particulier/hypotheek/actuele-hypotheekrente","text":"Actuele hypotheekrente"},{"url":"/particulier/hypotheek/oversluiten","text":"Hypotheek oversluiten"},{"url":"/particulier/hypotheek/huis-kopen/je-eerste-huis-kopen/startershypotheek-berekenen","text":"Eerste huis kopen"},{"url":"/particulier/hypotheek/huis-kopen/ander-huis-kopen/maximale-hypotheek","text":"Ander huis kopen"},{"url":"/particulier/hypotheek/jouw-hypotheek","text":"Jouw hypotheek"},{"url":"/particulier/hypotheek/hypotheekvormen","text":"Hypotheekvormen"},{"url":"/particulier/hypotheek/duurzaam-wonen","text":"Duurzaam wonen"},{"url":"/particulier/hypotheek/hypotheekadvies","text":"Hypotheekadvies"},{"url":"/particulier/hypotheek/advieskosten","text":"Kosten"},{"url":"/particulier/hypotheek/situatie","text":"Situatie"},{"url":"/particulier/hypotheek/woondiensten","text":"Woondiensten"},{"url":"/particulier/hypotheek/contact","text":"Contact"}]}]}}}