{"type":"document","data":{"id":"ea905940-cf2e-47df-847b-c8aab9efa4c5","localeString":"en-GB","publishDate":"2026-02-10T16:47:32.591+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Want to end your personal loan, revolving credit or overdraft? We explain how the process works so you know what to expect."},"mainHeaderZone":{"componentType":"productHeader","legalBanner":{"image":{"transformBaseUrl":"https://assets.ing.com/transform/bfc47636-d002-461a-b209-589beaaa7596/Group-7","type":"image","width":46,"original":"https://assets.ing.com/m/3f5c0b274ee863ed/original/Group-7.svg","extension":"svg"},"body":"Let op! Geld lenen kost geld","headerBannerType":"headerBannerType","componentStyle":"default"},"coreHeader":{"body":"Closing your loan or overdraft is free and can be done at any time. Below we explain how to end each product.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/b88f9ac5-36e3-4895-ad17-a0f177e0c95d/Portrait-of-woman-working-in-vehicle","type":"image","width":5700,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/647cb074c4b1c915/original/Portrait-of-woman-working-in-vehicle.jpg","extension":"jpg"},"title":"Close a personal loan or overdraft"},"backLink":{"textLink":{"url":"/en/personal/loans/use-my-loan/more-about-ing-overdraft","text":"More about ING overdraft"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"How it works per product"},{"componentType":"accordion","accordionList":[{"title":"Close ING Overdraft","richBody":{"value":"<p><span><span><span>You can easily end or remove overdraft from your current account in the ING App:</span></span></span></p><ul><li><span><span><span>Make sure your current account has a positive balance. Also consider amounts that are still scheduled to be debited (direct debits, any interest).</span></span></span></li><li><span><span><span>In the ING App, click on the current account linked to overdraft.</span></span></span></li><li><span><span><span>Click on &apos;Settings&apos;.</span></span></span></li><li><span><span><span>Choose &apos;Close overdraft&apos;.</span></span></span></li><li><span><span><span>Confirm.</span></span></span></li></ul>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/content/personal/loans/cancel-overdraft","text":"Close in My ING"}]},{"title":"Close ING Overdraft for students","richBody":{"value":"<p><span><span><span>You can easily end or remove overdraft for students from your student account in the ING App:</span></span></span></p><ul><li><span lang=\"EN-US\" dir=\"ltr\"><span><span>Make sure your student account has a positive balance. Also consider amounts that are </span></span></span><span><span><span>still scheduled to be debited (direct debits, any interest).</span></span></span></li><li><span><span><span>In the ING App, click on the student account linked to overdraft.</span></span></span></li><li><span><span><span>Click on &apos;Settings&apos;.</span></span></span></li><li><span><span><span>Choose &apos;Close overdraft&apos;.</span></span></span></li><li><span><span><span>Confirm.</span></span></span></li></ul><p> </p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/overview","text":"Close in My ING"}]},{"title":"Close a personal loan","richBody":{"value":"<p><span><span><span>You can close your personal loan earlier than the agreed end date. This can be done without notice and without penalty:</span></span></span></p><ul><li><span><span><span>Go to your personal loan in My ING.</span></span></span></li><li><span><span><span>Click on &apos;Close loan&apos;.</span></span></span></li></ul><p><span><span><span>This repays the remaining amount and closes the loan.</span></span></span></p><p> </p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/overview","text":"Close in My ING"}]},{"title":"Doorlopend Krediet beëindigen","richBody":{"value":"<p><span><span><span>You can end your revolving credit in My ING without notice and without penalty:</span></span></span></p><ul><li><span><span><span>Go to your revolving credit in My ING.</span></span></span></li><li><span><span><span>Click on &apos;Manage&apos;.</span></span></span></li><li><span><span><span>Click on &apos;Close&apos;.</span></span></span></li></ul>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/overview","text":"Close in My ING"}]},{"title":"Close ING Voordeelkrediet","richBody":{"value":"<p><span><span><span>You can end your Voordeelkrediet in My ING without notice and without penalty:</span></span></span></p><ul><li><span><span><span>Go to your Voordeelkrediet in My ING.</span></span></span></li><li><span><span><span>Click on the gear icon in the top right corner.</span></span></span></li><li><span><span><span>Click on Close.</span></span></span></li></ul>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/overview","text":"Close in My ING"}]},{"title":"Close a student credit","richBody":{"value":"<p><span><span><span>You can end your student credit in My ING without notice and without penalty:</span></span></span></p><ul><li><span><span><span>Go to your student credit in My ING.</span></span></span></li><li><span><span><span>Click on &apos;Close&apos;.</span></span></span></li></ul><p><span><span><span>If you have finished studying and your outstanding balance is fully repaid, your student credit will be automatically ended.</span></span></span></p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/overview","text":"Close in My ING"}]}]},{"componentType":"sectionTitle","title":"What happens after closing your loan?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>After your loan ends you will receive a confirmation from us. If your communication preference is digital you will receive it in the inbox of My ING and in the ING App within one working day after your credit facility has ended. If your communication preference is post you will receive the confirmation by mail within five working days. The details of your loan will no longer be visible in My ING or in the ING App. We also notify the <a data-type=\"internal\" href=\"/en/personal/loans/information-about-borrowing/bkr\">Credit Registration Office (BKR)</a> within two working days after your credit facility has ended. BKR keeps your information for a maximum of five years.</span></span></span></p>"}},{"componentType":"sectionTitle","title":"Frequently asked questions about closing your loan"},{"componentType":"accordion","accordionList":[{"title":"I want a debt overview for my personal loan. How can I request it?","richBody":{"value":"<p><span><span><span>You can easily request a settlement statement for your Personal Loan yourself through the ING App or My ING. Follow the steps below:</span></span></span></p><ol><li><span><span><span><span>Select your loan in the overview of the ING App or My ING</span></span></span></span></li><li><span><span><span><span>Go to ‘Manage’</span></span></span></span></li><li><span><span><span><span>Choose ‘Request debt overview’</span></span></span></span></li><li><span><span><span><span>Select ‘Request overview’</span></span></span></span></li><li><span><span><span><span>Your settlement statement will be available in the message inbox of My ING and the ING App.</span></span></span></span></li></ol>"}},{"title":"I want to close my personal loan, but it is not possible because I have paid too much. How can I solve this?","richBody":{"value":"<p><span><span><span>If you have a personal loan on which you have overpaid and you are entitled to a refund from us, you can reverse the final direct debit of the personal loan. Once this direct debit has been refunded to your current account, you can end the personal loan. </span></span></span><span><span><span>There may be a remaining amount to pay due to the reversal. This amount will be deducted from your linked current account when you end the personal loan.</span></span></span></p>"}},{"title":"I want to end my personal loan, but it does not work in My ING or the ING App. How is this possible?","richBody":{"value":"<p><span><span><span>If you want to end your personal loan and there is still an outstanding amount, this amount including interest will be deducted from your current account immediately when you end the loan. This full balance must be available on the current account linked to your personal loan.</span></span></span></p><p><span><span><span>If ending the loan does not work, the balance is often not sufficient. This can happen if:</span></span></span></p><ul><li><span><span><span>The interest to be paid has not been taken into account</span></span></span></li><li><span><span><span>The money is on a different current account than the one linked to the personal loan</span></span></span></li></ul><p><span><span><span>There must also be a positive balance on the account after ending the loan and deducting the final amount and interest, even if you are allowed to use an overdraft on your account.</span></span></span></p>"}}]},{"componentType":"linkList","iconTitle":{"title":"Do you have any questions?"},"textLinks":[{"url":"/particulier/lenen/informatie-over-lenen","text":"Everything about borrowing money"},{"url":"/en/personal/loans/information-about-borrowing/bkr","text":"This is how a BKR registration works"}]},{"componentType":"linkList","iconTitle":{"title":"Want to know more about borrowing money?"},"textLinks":[{"url":"/en/personal/loans/how-much-money-can-i-borrow","text":"How much can I borrow?"},{"url":"/en/personal/loans/our-loans/overdraft","text":"Overdraft"},{"url":"/en/personal/loans/what-does-borrowing-cost","text":"Borrowing money cost"},{"url":"/en/personal/loans","text":"Borrowing money"},{"url":"/en/personal/loans/information-about-borrowing/bkr","text":"Borrowing and the BKR"},{"url":"/particulier/lenen/onze-leningen/doorlopend-krediet","text":"Revolving credit (Dutch only)"},{"url":"/en/personal/loans/your-goals/car-loan","text":"Borrow money for a car"},{"url":"/en/personal/loans/your-goals/energy-saving-renovation","text":"Sustainability loan"}]}]}}}