{"type":"document","data":{"id":"17564437-1682-4ada-8976-d7131d33471d","localeString":"en-GB","publishDate":"2026-02-09T12:53:34.819+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Thank you for requesting a quote. Would you like to make use of our offer? Then all you need to do is agree to it."},"mainHeaderZone":{"componentType":"productHeader","legalBanner":{"image":{"transformBaseUrl":"https://assets.ing.com/transform/bfc47636-d002-461a-b209-589beaaa7596/Group-7","type":"image","width":46,"original":"https://assets.ing.com/m/3f5c0b274ee863ed/original/Group-7.svg","extension":"svg"},"body":"Let op! Geld lenen kost geld","headerBannerType":"headerBannerType","componentStyle":"default"},"cta":{"componentType":"cta","textLink":{"url":"https://mijn.ing.nl/banking/loans/details","text":"View your offer now"}},"coreHeader":{"body":"We’re happy that you requested a quote from us. We hope you’re satisfied and that you choose ING when taking out a loan. Do you still have questions about your offer? We’re happy to help you further.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/6212b815-9842-4ccf-99e1-61f4879c0821/Portrait-of-dog-with-man-and-son","type":"image","width":5616,"altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/7951bd989f3684c7/original/Portrait-of-dog-with-man-and-son.jpg","extension":"jpg"},"title":"Questions about your loan offer?","subtitle":"We’re here to help"},"backLink":{"textLink":{"url":"/en/personal/loans/apply-for-a-loan","text":"Apply for a loan"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"1. How to give your approval"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Have you read everything and want to accept the loan? Then log in to <a data-type=\"external\" href=\"https://mijn.ing.nl/banking/loans/details\"><strong>Mijn ING</strong></a> or the ING app and give your approval. You can do this immediately if we no longer need any documents from you. Make sure to check all details beforehand!</span></span></span></p><p><span><span><span>It’s possible that you want the loan but only need the money later, which makes you hesitate. Once you approve your offer, and after our final check, the loan amount will be available within a few days. It’s no problem to spend the money later, whenever it suits you. However, repayment and interest start right away. The first payment is at the end of the first or second month following the opening date.</span></span></span></p><p><strong><span lang=\"EN-US\" dir=\"ltr\"><span><span>Please note:</span></span></span></strong><span lang=\"EN-US\" dir=\"ltr\"><span><span> You may cancel the Personal Loan free of charge within 14 calendar days of signing the agreement. </span></span></span><span><span><span>Any outstanding balance must be repaid within 30 days.</span></span></span></p>"}},{"componentType":"sectionTitle","title":"2. Instructions for requested documents"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>In your offer in Mijn ING, you will see whether we still need documents from you before approval. You can send these documents in two ways:</span></span></span></p><ul><li><span><span><span><span><strong>Email:</strong> scan all documents and email them to lenen@ing.nl. You can also send clear, readable photos.</span></span></span></span></li><li><span><span><span><span><strong>Post:</strong> send copies of the requested documents to: ING Bank N.V. Lenen, Antwoordnummer 40400, 8900 SJ Leeuwarden. No postage stamp is needed.</span></span></span></span></li></ul><p><span><span><span>You can find the exact documents required in the step-by-step plan included with your offer.</span></span></span></p><p><span><span><span>Don’t have Mijn ING? Then you can send the documents by email as described above. Sending by post is also possible. Sign your offer and send a copy to the same address: ING Bank N.V. Lenen, Antwoordnummer 40400, 8900 SJ Leeuwarden. No postage stamp is needed.</span></span></span></p>"}},{"componentType":"sectionTitle","title":"3. Changes require a new offer"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Would you like to change your loan, for example by adjusting the amount or the term? This is possible by requesting a new offer. Your current offer will then automatically expire. Since you have already submitted most information once, the process may be faster the second time.</span></span></span></p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/loans/personal-loan-apply","text":"Request a new offer"}]},{"componentType":"sectionTitle","title":"Finally: being well informed gives peace of mind"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>We want you to take out your loan with confidence. That’s why clear information is important. We hope we’ve answered all your questions. In any case, know that:</span></span></span></p><ul><li><span><span><span><span>You can always make extra repayments without penalty</span></span></span></span></li><li><span><span><span><span>There is a death risk insurance included</span></span></span></span></li><li><span><span><span><span>You may cancel a Personal Loan free of charge within 14 calendar days of signing the agreement; any outstanding balance must be repaid within 30 days</span></span></span></span></li></ul><p><span><span><span>Still want to know more? Check the conditions below or <a data-type=\"internal\" href=\"/en/personal/customer-service/phone-numbers\">contact </a>us directly.</span></span></span></p>"},"textLinks":[{"url":"https://www.ing.nl/pdf/particulier/lenen/voorwaarden-persoonlijke-lening","text":"View the terms and conditions (pdf) (Dutch only)"}]},{"componentType":"sectionTitle","title":"Do you still have questions?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>If you still have questions, you can view the frequently asked questions <a data-type=\"internal\" href=\"/en/personal/loans/our-loans/personal-loan\">here</a>.<br />Or <a data-type=\"internal\" href=\"/en/personal/customer-service/phone-numbers\">contact </a>one of our customer service representatives.</span></span></span></p>"}},{"componentType":"cta","textLink":{"url":"https://mijn.ing.nl/banking/loans/details","text":"View your offer now"}}]}}}