We're not currently receiving an unusually high number of questions about any specific Corporate Action.
"},"title":"Questions other customers are asking about Corporate Actions right now"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Communication"},{"accordionList":[{"richBody":{"value":"What is a Corporate Action at ING?
A Corporate Action is an administrative change to a share, bond or investment fund. Examples include a rights issue (the issue of additional shares), a stock split, or a takeover offer.
What are Corporate Actions and how will I be informed about a share or fund conversion at ING?
Corporate Actions are events that affect your investments. Examples include dividend payments, stock splits, mergers, takeovers and conversions involving shares, bonds, funds or ETFs. If a Corporate Action gives you a choice, we'll let you know. We'll send you a message in your personal inbox in the ING App or in My ING. For details about a specific Corporate Action, such as why a conversion is taking place or how it affects your investment, we recommend checking the official documentation from the company or fund manager. ING acts as the executing party for instructions provided by the issuing company.
How will I be informed about a Corporate Action that affects my investments with ING?
As soon as ING is notified of a relevant Corporate Action that requires a decision from you, we'll get in touch. You'll usually receive a message in your personal inbox in the ING App or in My ING. This message explains the Corporate Action, any options available to you and the deadline for taking action.
A common type of Corporate Action are dividends. Dividends are part of a company's profits that are paid to shareholders. As a shareholder and co-owner, you're entitled to a share of those profits. The company decides how much dividend is paid and how it's paid.
"}},{"accordionList":[{"richBody":{"value":"What is a dividend and when is it paid?
A dividend is a payment made by a company to its shareholders from its profits. The company decides how often dividends are paid and when the payment dates are.
How do dividends and dividend tax work?
If you invest, you may receive dividends or coupon interest. In many countries, withholding tax is deducted from these payments. For details about a dividend payment, visit the company's website or contact the fund manager. For several European countries, ING can reclaim excess withholding tax through our Tax Reclaim Service, provided the claim is more than €125.
More information:
https://www.ing.nl/particulier/beleggen/service/terugvorderen-bronbelasting
What is gross dividend?
This is the total amount of dividend paid into your investment account before any dividend tax is deducted, where applicable.
What is Dutch withholding tax?
This is the total Dutch dividend tax deducted from payments made by Dutch investments.
What is foreign withholding tax?
This is the total withholding tax deducted abroad from dividends or other payments relating to non-Dutch investments.
Where can I find dividends paid into my Self Invest account?
If you've received a dividend payment, you can view it in your transaction overview in the ING App or in My ING under View cash transactions. Select the transaction to see the details, including any tax that may have been deducted.
What is dividend investing and what types of dividend payments are available?
A dividend is part of a company's profits that are paid to shareholders on a regular basis.
There are different types of dividend payments:
Choosing cash or stock dividends may have tax implications. If you're unsure, speak to a tax advisor.
How can I find out when a share goes ex-dividend?
The ex-dividend date is the date from which a share is traded without entitlement to the most recent dividend payment. If you buy shares on or after the ex-dividend date, you won't be entitled to the upcoming dividend. The company sets the ex-dividend date. You can usually find it on the company's website, financial news websites and in annual reports. ING doesn't display this date directly in its systems, but we process dividend payments based on information provided by central market parties.
Do I have to pay tax on dividends received through ING?
In the Netherlands, dividend income is generally subject to dividend tax. Companies based in the Netherlands usually deduct 15% dividend tax before making a payment. In many cases, you can offset this amount against your income tax. Different rules may apply to dividends from foreign shares, depending on tax treaties. For specific tax advice, contact a tax adviser or the Dutch Tax and Customs Administration.
How long does it take before a dividend payment appears in my ING investment account?
Once the company has paid the dividend and it has been processed by the relevant market parties, it usually takes a few working days before the payment appears in your ING investment account. In most cases, this takes between 2 and 5 working days. You can find the payment in the transaction overview of your investment account in My ING or in the ING App.
Can I change how I receive dividends, for example by reinvesting them?
You can change your settings in My ING. Go to your investment environment and select “Regelen”. Where possible, changes will apply to future dividend payments. If you make changes after the ex-dividend date, they won't affect that dividend payment. The company paying the dividend decides which options are available. Depending on the company, you may be able to choose between cash and stock dividends or reinvest your dividend through a Dividend Reinvestment Plan (DRIP) For details, visit the website of the company or fund manager making the payment.
What's the difference between a conversion and a split?
A conversion or merger means an existing fund or share is merged into another fund or share, or that a fund's strategy and structure change significantly. This may result in a new ISIN and, in some cases, a different investment policy.
A split (or reverse split) affects the number of units you hold. In a stock split, the number of units increases while the value per unit decreases proportionally. The total value of your investment stays the same. In a reverse split, the opposite happens. Where possible, ING will explain how these Corporate Actions affect your investments.
What is a generic securities exchange?
A generic securities exchange is a Corporate Action where your existing shares or other securities are automatically exchanged for new securities. The number or characteristics of those securities may change.
What is a merger?
A merger is a Corporate Action in which two companies combine. Your existing shares are often converted into shares of the new or acquiring company.
Mergers can also take place between funds, where multiple funds are combined or merged into a new fund.
What is a fractional cash settlement?
A fractional cash settlement is a Corporate Action where you receive cash for small fractions of shares that can't be converted into whole shares during events such as a merger or stock split.
What is a spin-off?
A spin-off is a Corporate Action where a company separates part of its business into a new, independent company. Investors usually receive shares in the new company automatically.
What does a write-off without value mean?
A write-off without value means a position is removed because the share or product no longer has any value. You won't receive cash or replacement securities.
What is a cash offer?
A cash offer is a Corporate Action where a party offers to buy your shares for a fixed cash price. If you accept the offer, or if it becomes compulsory, you'll receive the agreed cash payment.
What does the allocation of rights mean?
The allocation of rights means existing shareholders automatically receive rights that allow them to buy new shares or choose another option during an issue or restructuring.
What is a stock split?
A stock split is a Corporate Action where one share is split into multiple new shares. The total value of your investment stays the same. You simply own more shares, each worth proportionally less.
In a reverse stock split, shares are combined instead. The total value remains unchanged, but you own fewer shares worth proportionally more.
What is a merger involving shares and cash?
This is a merger where you receive both new shares and a cash payment in exchange for your existing shares.
What is a rights issue with shareholder choice?
A rights issue with shareholder choice allows you to decide whether to:
What is a generic cash conversion?
This is a Corporate Action where your existing securities are automatically converted into a cash payment, for example when a fund closes.
What are proceeds from the sale of rights?
This is the money you receive when rights are sold automatically or manually during a rights issue.
What is an administrative write-off?
An administrative write-off is a technical booking where a position is removed because it can no longer be traded or has been replaced by new securities.
What is a liquidation payment?
A liquidation payment is the money you receive when a company is wound up and its remaining assets are distributed to shareholders.
What is a merger sale?
A merger sale means your shares are sold or acquired as part of a merger. In return, you'll receive cash, securities or a combination of both.
What is a bonus issue?
A bonus issue means you receive additional shares without paying for them. This can happen when a company returns surplus capital to shareholders.
What does the write-off of residual holdings mean?
This means small remaining positions in a share or investment product are removed, usually because they're too small to trade or are no longer tradable. You generally won't receive compensation.
What does termination without residual value mean?
This is a Corporate Action where a share, fund or investment product ceases to exist and no value remains for investors.
What does termination with residual value mean?
This is a termination where the investment product or fund closes, but some value remains. You'll receive that value either as a cash payment or as replacement securities.
What is a stock dividend?
A stock dividend is a dividend paid in additional shares rather than cash.
What is a rights distribution?
A rights distribution means new rights are created and separated from your existing shares. These rights can often be used to buy additional shares.
What is a Dutch auction?
A Dutch auction is a method used by a company to buy back its own shares. Investors specify the price at which they're willing to sell. One final price is then set and applied to all accepted offers.
What is a warrant exercise?
A warrant exercise means you use a warrant - the right to buy shares - to purchase the underlying shares at a pre-agreed price.
Investing involves risks and costs. You may lose (part of) your investment. Read more about the risks of investing and how you can reduce them.
*This translation is intended for the customer’s convenience only. In the event of any inconsistency between the English translation and the original Dutch version, the original Dutch version shall prevail.
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