{"type":"document","data":{"id":"41b7c6ff-426e-4e45-a2b0-3bf97996319f","localeString":"en-GB","publishDate":"2026-03-19T13:08:13.675+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"When a forest fire gets close, it can be quite alarming. That’s why we’ve listed the most frequently asked questions for you. Read more here."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Due to climate change, heatwaves are becoming more frequent - especially in popular holiday countries like Spain, Italy, and Greece. One consequence of this is wildfires. When they get close, it can be quite alarming. That’s why we’ve listed the most frequently asked questions for you.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/e65d5183-6465-4c50-8585-575a75add2fe/firetrees","type":"image","width":814,"original":"https://assets.ing.com/m/2fe7a417a1629f9a/original/firetrees.jpg","extension":"jpg"},"title":"A forest fire at your holiday destination","subtitle":"How to deal with it best"},"backLink":{"textLink":{"url":"/en/personal/insurances","text":"Insurance"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","title":"Can I prepare for a wildfire?","richBody":{"value":"<p>Before booking, check whether wildfires are common at your destination. If so, make sure to save the contact details of local authorities in advance - such as police, fire department, and ambulance services. Also ask your accommodation for advice. That way, you’ll be well prepared in case something goes wrong.</p>"}},{"componentType":"paragraph","title":"What should I do if a wildfire breaks out?","richBody":{"value":"<p>If you encounter a wildfire, the fire department advises moving perpendicular to the direction of the fire. You can tell which way the fire is heading by observing the smoke. For example, if the fire is moving north, walk east or west. Call the local emergency number immediately and always follow instructions from the authorities.</p>"}},{"componentType":"paragraph","title":"What should I take with me during an evacuation?","richBody":{"value":"<p>In case of an emergency evacuation, take only the essentials. Think of your passport, wallet (cash is recommended), phone with charger, car keys, and any necessary medication or baby supplies. If you have a bit more time, also take other valuables and some extra clothing.</p>"}},{"componentType":"paragraph","title":"I’ve been evacuated - what now?","richBody":{"value":"<p>Continue to follow the instructions of the local authorities, even if you’ve been brought to a safe location. Did you book through a travel agency? Then contact them. Do you have ING Travel Insurance? If so, call the Emergency Center at +31 7051 30 090. They can give you further instructions and explain which costs are covered.</p>"}},{"componentType":"paragraph","title":"Well insured with ING Travel Insurance","richBody":{"value":"<p>If you’ve experienced a situation like a forest fire, you’re well covered with ING Travel Insurance. This includes additional travel and accommodation costs if you had to stay elsewhere temporarily or if your flight was delayed. These costs can be easily submitted online.</p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/insurances/services?EW=true","text":"Report travel-related damage online"}]},{"componentType":"paragraph","richBody":{"value":"<p>Do you need immediate assistance abroad? Then contact the Emergency Center at +31 70 51 30 090.</p>"}},{"componentType":"linkList","iconTitle":{"title":"Downloads & information"},"textLinks":[{"url":"https://assets.ing.com/m/7591eab68e2a69c2/original/Voorwaarden-ING-Kortlopende-Reisverzekering-Versie-UIKR-01.pdf","text":"Polisvoorwaarden Reisverzekering (PDF)"}]},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"url":"/en/personal/insurances/annual-travel-insurance","text":"Annual Travel Insurance"},{"url":"https://mijn.ing.nl/banking/mobile/insurances/application/travelannual?flow-step=00-StartCalculating&EW=true","text":"Request Annual Travel Insurance"},{"url":"/en/personal/insurances","text":"Insurance by ING"}]},{"componentType":"linkList","iconTitle":{"title":"Travel blogs"},"textLinks":[{"url":"/particulier/verzekeren/reisverzekering/reisblogs","text":"Read travel news and blogs (in Dutch)"}]},{"componentType":"linkList","iconTitle":{"title":"Insurance"},"textLinks":[{"url":"/en/personal/insurances/annual-travel-insurance","text":"Travel insurance"},{"url":"/en/personal/insurances/car-insurance","text":"Car insurance"},{"url":"/en/personal/insurances/home-insurance","text":"Home insurance"},{"url":"/en/personal/insurances/liability-insurance","text":"Liability insurance"},{"url":"/en/personal/insurances/legal-expenses-insurance","text":"Legal expenses insurance"},{"url":"/en/personal/insurances/student-insurance","text":"Student insurance"},{"url":"/en/personal/insurances/czdirect-health-insurance","text":"Health insurance"},{"url":"/en/personal/insurances","text":"All insurance"}]},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Service & Contact","image":{"transformBaseUrl":"https://assets.ing.com/transform/95833d64-2cb1-43a8-995a-d0c2fca981c6/Contact-Call_Filledin","type":"image","width":24,"altTextNL":"\"\"","original":"https://assets.ing.com/m/40d07892d5054061/original/Contact-Call_Filledin.svg","extension":"svg"},"link":{"url":"/en/personal/customer-service"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Free switching service","intro":"Switching to ING? Cancel your old insurance here.","body":"Read more","link":{"url":"/en/personal/insurances/switching-service"}}]}]}}}