You undoubtedly took out travel insurance before going on holiday. But do you know exactly what is and isn't covered? And does your travel insurance still suit your personal situation? It is wise to carefully review the coverage of your travel insurance before you leave. You can often easily extend your travel insurance. Another tip: make sure you always have your policy number at hand when you travel. Do you have a ING Travel Insurance? Then download the app: with it, you have all your insurance, documents, and contact details in one place.
"}},{"componentType":"paragraph","title":"Destination safety","richBody":{"value":"Are you sure the country you want to visit is safe? You can find worldwide travel advisories on the website of the Ministry of Foreign Affairs. A negative travel advisory may affect your insurance coverage.
View the website of the Ministry of Foreign Affairs here.
"}},{"componentType":"paragraph","title":"Before you go","richBody":{"value":"
Make sure you have a complete packing list so you don't forget anything. Of course, you can buy many things on location, but there are some items you'll want to bring from home because they are cheaper or simply better. Think of sunscreen, your sunglasses, (swim) diapers for your child, swimwear, and games. Also good to check: has the plant, cat, or rabbit sitter been properly instructed? Is the mail being cleared away and are the plants getting enough water? Great!
"}},{"componentType":"paragraph","title":"Alarm center","richBody":{"value":"For assistance during your holiday, the insurer works with the Alarm Centre. You can reach the Alarm Centre day and night at telephone number +31 70 51 30 090. Make sure you have the following details at hand: • Name, address, city, and telephone number where you can be reached
• Name, address, city, and telephone number of the (car) garage
• Address and telephone number where you or the insured is being treated
Then change the coverage area of your travel insurance to 'Worldwide'. Also keep in mind that most ING debit cards can only be used in Europe by default. However, you can always (temporarily) set this to worldwide use. Therefore, check your debit card settings before you travel.
"},"textLinks":[{"url":"/en/personal/payments/debit-cards/debit-card","text":"More information about the ING debit card"}]},{"componentType":"paragraph","title":"Report travel damage","richBody":{"value":"Did you incur damage during your trip and do you have ING travel insurance? Then check if the damage is covered by this insurance and report it easily online.
"},"textLinks":[{"url":"/en/personal/insurances/travel-insurance/make-insurance-claim","text":"Read more about reporting damage"}]},{"componentType":"paragraph","title":"Travel documents","richBody":{"value":"When you travel, you take many important documents with you. For example, your passport, credit card, and driver's license. It is wise to make one or more copies of these documents. This information will come in handy if you lose your original documents. Check if your travel documents are still valid. Do this well before you go on vacation, as applying for a new passport can take quite some time. Save important phone numbers, such as those of the emergency services. Write these down on a piece of paper as well, just like the numbers of friends or family back home.
"}},{"componentType":"paragraph","title":"Financial matters abroad","richBody":{"value":"Nowadays, you don't have to expect many problems with making payments and withdrawing money abroad. Lost your credit card or debit card? You can easily block it yourself via My ING or the ING App. No access to online banking? Then contact our Alarm Line at the telephone number below:
| Telephone Netherlands | International Phone | Reachable | |
|---|---|---|---|
| (My) Debit Card | 020 22 888 00 | +31 20 22 888 00 | 7 days a week, 24 hours a day |
| Creditcard or Platinumcard | 020 22 888 00 | +31 20 22 888 00 | 7 days a week, 24 hours a day |
Do you have access to the ING App or My ING but are unable to block? Our Alarm Line is also available via chat on weekdays from 8:30 AM to 5:00 PM.
"}},{"componentType":"paragraph","title":"Budget tips","richBody":{"value":"To ensure you keep your expenses under control during your vacation, here are a few more budget tips:
• Set a budget in advance. Consider how much you spent on previous vacations and the price level of the country you are visiting.
• Carefully check for yourself whether your provider charges any extra (call) costs at your destination.
• Calling via the internet is often cheaper than calling by phone (WhatsApp or FaceTime, for example).