The Ministry of Foreign Affairs has issued a color code of orange or red for a number of countries. We recommend that you follow this travel advice carefully via Reisadviezen | NederlandWereldwijd.
"}},{"componentType":"sectionTitle","title":"Questions about your travel and/or cancellation insurance"},{"componentType":"accordion","accordionList":[{"title":"The Ministry of Foreign Affairs has issued a negative travel advisory (code orange or red) for my trip to the Middle East. What does this mean for my travel insurance?","richBody":{"value":"Our travel and cancellation insurance does not cover damage as a result of war. Are you in the Middle East and do you suffer damage that is not the result of the war? Then this is covered by your travel insurance if you have coverage for it. Please note that due to the war in the Middle East, we cannot provide on-site assistance.
"}},{"title":"My trip was canceled due to the war in the Middle East. Will my travel or cancellation insurance cover this?","richBody":{"value":"This is not covered by your travel or cancellation insurance, as damage resulting from war is not covered. For this, you can contact your tour operator, airline, hotel, or other booked accommodation.
"}},{"title":"My trip was canceled due to the war in the Middle East. Can I cancel my short-term travel insurance and get a refund?","richBody":{"value":"In this case, you can cancel your short-term travel insurance and reclaim your travel insurance premium. This does not apply to your cancellation insurance. To get a refund for your short-term travel insurance premium, please contact our customer service.
"}},{"title":"I want to rebook my trip to a later date. Will my short-term cancellation insurance remain valid?","richBody":{"value":"Your short-term cancellation insurance has an expiry date. Rebooking your trip will change the travel period. Please contact us by phone at 020 22 888 88 to adjust this. Then select the "Other" option in the insurance menu.
"}},{"title":"I'm in the Middle East and there's no travel advisory for the country I'm in yet, but I no longer feel safe and want to return to the Netherlands. What should I do?","richBody":{"value":"Please contact your travel agency or airline. Via Nederland wereldwijd you'll find more information for tourists abroad.
"}},{"title":"I want to cancel my trip to the Middle East because of the war. Will my travel expenses be reimbursed?","richBody":{"value":"This will not be covered by your travel or cancellation insurance, as damage resulting from war is not insured. Contact your travel agent, hotel, airline or tour operator and try to rebook your trip, accommodation or flight.
"}},{"title":"I've planned a trip to a Middle Eastern country, and there's no travel advisory yet, but I no longer feel safe and don't want to travel. Am I insured if I need to cancel my trip?","richBody":{"value":"This is not covered by your travel or cancellation insurance. Contact your travel agent, hotel, airline, or tour operator and try to rebook your trip, accommodation, or flight.
"}},{"title":"If a country's airspace is closed due to the war in the Middle East and my flight is canceled or I arrive late at my destination, am I covered?","richBody":{"value":"This will not be covered by your travel or cancellation insurance, as this is due to the war. Contact your travel agent, hotel, airline or tour operator and try to rebook your trip, accommodation or flight.
"}},{"title":"Due to the war, I have to stay at my destination longer and have additional travel and accommodation expenses. Can I claim these costs from my travel insurance?","richBody":{"value":"No, this is not covered. Contact your travel agent, hotel, airline, or tour operator and try to recover the costs there.
"}},{"title":"Repatriation flights are taking place to bring stranded travelers back to the Netherlands. How can I register for these flights?","richBody":{"value":"Register via the Ministry of Foreign Affairs' Crisis Contact Form. There are several requirements, which you can also view on the page below. If you are eligible, you will be invited to one of these flights. There's no point in contacting the airlines directly about availability for these flights. You can board the flight once you have received confirmation from the Ministry of Foreign Affairs.
Go to the Crisis Contact Form: https://www.nederlandwereldwijd.nl/crisis/formulier
"}},{"title":"Can I claim the costs of the repatriation flight from my insurance?","richBody":{"value":"The personal contribution for a repatriation flight is €600. This is not covered by insurance, as costs resulting from war are not covered.
"}}]},{"componentType":"sectionTitle","title":"Want to know more?"},{"componentType":"paragraph","richBody":{"value":"Would you like to know more about the coverage of your Travel or Cancellation Insurance? You can find more information in our terms & conditions.
Please note: ‘war’ is described as ‘molestation’ in the terms & conditions.
"},"textLinks":[{"url":"/en/personal/insurances/travel-insurance","text":"More about travel insurance"}]},{"componentType":"linkList","iconTitle":{"title":"To the travel blogs"},"textLinks":[{"url":"/particulier/verzekeren/reisverzekering/reisblogs","text":"Read the travel news and travel blogs"}]},{"componentType":"linkList","iconTitle":{"title":"Insurance"},"textLinks":[{"url":"/en/personal/insurances/annual-travel-insurance","text":"Travel insurance"},{"url":"/en/personal/insurances/car-insurance","text":"Car insurance"},{"url":"/en/personal/insurances/home-insurance","text":"Home insurance"},{"url":"/en/personal/insurances/liability-insurance","text":"Liability insurance"},{"url":"/en/personal/insurances/legal-expenses-insurance","text":"Legal expenses insurance"},{"url":"/en/personal/insurances/student-insurance","text":"Student insurance"},{"url":"/en/personal/insurances/czdirect-health-insurance","text":"Health insurance"},{"url":"/en/personal/insurances","text":"All insurance"}]}]}}}