Check the travel advice of Foreign Affairs for the most up-to-date information on nederlandwereldwijd.nl/reisadvies and for Greece on nederlandwereldwijd.nl/reisadvies/griekenland.
"},"title":"I am already in an area with forest fires at the moment. What should I do?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Luggage"},{"accordionList":[{"richBody":{"value":"If you have been evacuated and were unable to retrieve your luggage, or if your luggage was damaged or stolen during the evacuation, this is covered under your travel insurance policy. Theft, loss, and damage to your travel luggage are insured up to the maximum of the insured amount. You may submit your claim online through MyING or the ING App.
"},"title":"Evacuation and luggage coverage"},{"richBody":{"value":"Should you need to incur costs for new travel documents due to theft or loss, these are also covered by your travel insurance up to the insured maximum. Claims can be reported via MyING or the ING App.
"},"title":"Replacement travel documents"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Medical expenses"},{"accordionList":[{"richBody":{"value":"If you have sustained injuries as a result of forest fires or during an evacuation, medical expenses and repatriation (returning home on medical advice) within Europe are included in coverage under the annual ING Travel Insurance.
"},"title":"Injuries"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Personal assistance"},{"accordionList":[{"richBody":{"value":"In the event that your accommodation has been evacuated or is no longer available due to fire, please follow these steps:
If your booking was made via a travel agency, tour operator, or airline, contact them directly to discuss available options.
If you booked independently, reach out to your airline or accommodation provider to consider alternatives, such as rebooking your return flight or securing other lodging. If no assistance is available, please contact the Emergency Center at +31 70 51 30 090.
If you have booked a trip to an area currently affected by fires, please proceed as follows:
For bookings with a travel organization under SGR guarantee, note that the GSC has declared a calamity for South-East Rhodes due to recent fires. Contact your travel organization, tour operator, airline, or accommodation to discuss solutions, including possible rebooking.
If you booked independently, contact your airline and accommodation providers to cancel or rebook your arrangements. Advance cancellation is only insured if your accommodation has become uninhabitable due to damage and an alternative is not available.
Fear of wildfires is not recognized as an insured reason for cancellation. Please consult your travel organization, airline, tour operator, or accommodation regarding potential options for rebooking or canceling your trip.
"},"title":"Cancellations due to fear of wildfires"},{"richBody":{"value":"If local authorities decide to restrict travel to affected regions, this does not constitute an insured reason for cancellation. Please contact your travel organization, tour operator, airline, or accommodation to explore options such as rebooking.
"},"title":"Travel restrictions imposed by authorities"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Early return and unused travel days"},{"accordionList":[{"richBody":{"value":"If your trip has been cut short due to fires:
For bookings under SGR guarantee, the GSC has established a calamity for South-East Rhodes. Contact your travel organization, tour operator, airline, or accommodation to request reimbursement for unused travel days. Continue to monitor developments for other areas.
For direct bookings, compensation is only provided if your accommodation becomes uninhabitable due to damage and a suitable alternative is unavailable.