{"type":"document","data":{"id":"9d9591bb-f503-4116-8a2f-e9ad08ed21f2","localeString":"en-GB","publishDate":"2026-03-19T13:09:12.492+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"It can happen to anyone: car trouble. And abroad, it’s even more inconvenient. That’s why ING is ready to help when you need assistance."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Everyone hopes it won’t happen, but car trouble can strike at any time - and finding roadside assistance abroad is even more challenging. Fortunately, you can prepare well. With the right insurance and some handy tips, you’ll never be left stranded. Read on to discover how ING Roadside Assistance can support you in case of car trouble abroad.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/144cc5c1-3368-4d30-8038-e16aeab58940/Man-seen-in-side-view-car-window-looking-at-mountains","type":"image","width":4032,"original":"https://assets.ing.com/m/6b41244094e7dfb0/original/Man-seen-in-side-view-car-window-looking-at-mountains.jpg","extension":"jpg"},"title":"Car trouble abroad?"},"backLink":{"textLink":{"url":"/en/personal/insurances","text":"Insurance"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Get your car ready for vacation"},{"componentType":"paragraph","richBody":{"value":"<p>Preparation is half the battle. Avoid needing roadside assistance by thoroughly checking your car before departure. For example, perform these checks:</p><ul><li>Check tire pressure and tread depth.</li><li>Make sure oil and coolant levels are sufficient.</li><li>Verify that all lights are working.</li><li>Ensure you have mandatory items like a warning triangle, safety vest, and spare bulbs.</li></ul><p>Want more tips? <a data-type=\"internal\" href=\"/particulier/verzekeren/reisverzekering/vakantieklaar\">Read our atyicle on how to get your car vacation-ready</a> and travel worry-free! </p>"}},{"componentType":"sectionTitle","title":"What to do if you break down on the road"},{"componentType":"paragraph","richBody":{"value":"<p>Stranded on the roadside? Stay calm and follow these steps:</p><ul><li>Park your car safely and place a warning triangle.</li><li>Put on a safety vest.</li><li>Call your roadside assistance provider or insurer.</li><li>Wait for help in a safe location.</li></ul><p>With a good roadside assistance insurance, you can be sure you’ll get help quickly - anywhere in Europe.</p>"}},{"componentType":"sectionTitle","title":"Contact our Emergency Center"},{"componentType":"paragraph","richBody":{"value":"<p>Do you have ING Roadside Assistance? Call our emergency center directly at +31 70 51 300 90. Our staff is available 24/7 and will arrange help quickly. Make sure you have the following information ready:</p><ul><li>Your insurance certificate.</li><li>Details of your vehicle, caravan, trailer tent, camper, or (motor)bike.</li><li>Name, address, city, and phone number of the garage.</li><li>Phone number(s) where you can be reached.</li></ul>"}},{"componentType":"sectionTitle","title":"Extra: Roadside Assistance Europe module"},{"componentType":"paragraph","richBody":{"value":"<p>Do you often travel by car through Europe? Then consider expanding your ING Travel Insurance with the Roadside Assistance Europe module. This ensures you’re covered for:</p><ul><li>24/7 assistance in case of car trouble anywhere in Europe</li><li>Emergency repairs to help you continue your journey safely</li><li>Your car will be taken to the nearest garage</li><li>You and your passengers will be transported to the nearest garage in case of breakdown</li><li>Transport costs for your car and luggage back to the Netherlands if repairs abroad aren’t possible</li><li>A replacement car for up to 21 days, maximum twice per year</li><li>Up to 3 overnight stays (€ 80 per person per night)</li></ul><p>Roadside Assistance Europe provides help in the area covered by the international insurance certificate (formerly the green card), excluding the Netherlands.</p>"},"textLinks":[{"url":"https://mijn.ing.nl/banking/mobile/insurances/application/travelannual?flow-step=00-StartCalculating&EW=true","text":"Calculate your premium"}]},{"componentType":"sectionTitle","title":"What’s covered by ING Travel Insurance?"},{"componentType":"paragraph","richBody":{"value":"<p>Our travel insurance offers extensive coverage for car trouble abroad, including:</p><ul><li>If your vehicle cannot be repaired within two days, the costs for replacement transport are covered.</li><li>If your vehicle can be repaired within two working days, you’re covered for additional accommodation costs - such as hotel stays nearby and expenses for food and drinks.</li></ul><p>Want to know more? <a data-type=\"internal\" href=\"/en/personal/insurances/car-insurance\">Visit our page about ING Car Insurance</a> and get it today. </p>"}},{"componentType":"sectionTitle","title":"Report travel damage"},{"componentType":"paragraph","richBody":{"value":"<p>Already experienced damage? Don’t worry—ING makes reporting it easy. <a data-type=\"internal\" href=\"/en/personal/insurances/travel-insurance/make-insurance-claim\">Visit our travel damage reporting page</a> to learn more about how it works, or to report damage online right away.</p>"}},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"componentType":"accordion","accordionList":[{"title":"What does European Roadside Assistance cover?","richBody":{"value":"<p>The module covers roadside assistance, replacement transportation, and more.</p>"},"textLinks":[{"url":"/en/personal/insurances/car-insurance/breakdown-assistance","text":"Read more about the roadside assistance module."}]},{"title":"How quickly is assistance arranged?","richBody":{"value":"<p>Our emergency center is ready to help you 24/7. In many cases, help is on the way within an hour.</p>"}}]},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"url":"/en/personal/insurances/annual-travel-insurance","text":"Annual Travel Insurance"},{"url":"https://mijn.ing.nl/banking/mobile/insurances/application/travelannual?flow-step=00-StartCalculating&EW=true","text":"Request Annual Travel Insurance"},{"url":"/en/personal/insurances","text":"Insurance by ING"}]},{"componentType":"linkList","iconTitle":{"title":"Travel blogs"},"textLinks":[{"url":"/particulier/verzekeren/reisverzekering/reisblogs","text":"Read travel news and travel blogs (in Dutch)"}]},{"componentType":"linkList","iconTitle":{"title":"Downloads & information"},"textLinks":[{"url":"https://assets.ing.com/m/8dbb63d082d2b7c4/original/Polisvoorwaarden-Reisverzekering-226177-1403.pdf","text":"Policy Terms for Travel Insurance (pdf)"}]},{"componentType":"linkList","iconTitle":{"title":"Insurance"},"textLinks":[{"url":"/en/personal/insurances/annual-travel-insurance","text":"Travel insurance"},{"url":"/en/personal/insurances/car-insurance","text":"Car insurance"},{"url":"/en/personal/insurances/home-insurance","text":"Home insurance"},{"url":"/en/personal/insurances/liability-insurance","text":"Liability insurance"},{"url":"/en/personal/insurances/legal-expenses-insurance","text":"Legal expenses insurance"},{"url":"/en/personal/insurances/student-insurance","text":"Student insurance"},{"url":"/en/personal/insurances/czdirect-health-insurance","text":"Health insurance"},{"url":"/en/personal/insurances","text":"All insurance"}]},{"componentType":"sectionTitle"}]}}}