No, you are not insured for this. We kindly ask you to contact your airline and/or travel organization, as they may be able to assist you.
"},"title":"My flight was cancelled by the airline or airport. Am I entitled to reimbursement of cancellation costs if I can no longer use my accommodation and return flight?"},{"richBody":{"value":"Have you included cancellation coverage and is your delay at least 8 hours? Then you’re insured for unused travel days (up to a maximum of 5). You’ll receive a daily compensation. For example: if your trip was planned for 10 days and you missed 2 days, we reimburse 2/10 of the total travel cost. We calculate the daily rate per insured person as follows:
1. We determine the travel cost per insured person. This is the amount you paid (or still need to pay) for the trip, divided by the number of participants. This includes transportation and accommodation costs.
2. If the travel cost per person exceeds the insured amount stated in your policy, we use the insured amount as the basis.
3. We divide the travel cost or insured amount by the number of days in your travel package or accommodation rental. The resulting amount is the daily rate.
"},"title":"I have a delay at the start of my trip, what should I do?"},{"richBody":{"value":"You are not covered under the ING Travel and Cancellation Insurance for (cancellation) costs resulting from missing your flight due to crowds and long waiting times. There is also no coverage for the costs of unused vacation days. Make sure to arrive at the airport well in advance (up to 4 hours beforehand) and check your flight information.
"},"title":"I missed my flight at the start of my vacation due to long waiting times at the airport. Am I covered for this under my cancellation insurance?"}],"componentType":"accordion"},{"componentType":"paragraph","richBody":{"value":""},"title":"Questions about travel insurance"},{"accordionList":[{"richBody":{"value":"Were you forced to return from abroad after your original return date? Then you are only covered if this was due to a natural disaster (such as an avalanche, earthquake, or forest fire), abnormal weather conditions, and/or a strike by the train, bus, or airline. In that case, we will reimburse the additional accommodation and transportation costs you incur. You are not covered for extra costs caused by flight delays or cancellations due to crowds, staff shortages at the airport, or if you miss your flight for those reasons.
"},"title":"I can only travel back after the original return date - what now?"},{"richBody":{"value":"Was your flight delayed or cancelled due to crowds or staff shortages at the airport? Or did you miss your flight because of this? Then you are not covered for any additional costs you may incur.
"},"title":"I incurred additional costs due to a flight delay or cancellation - am I covered by insurance?"},{"richBody":{"value":"If your flight is rescheduled to a different date or time, at least 8 hours later than your original flight, you are covered for additional travel or accommodation expenses. If you have cancellation coverage and arrive later at your travel destination, you are insured for the unused vacation days (up to 5). If your flight is cancelled, you are not entitled to reimbursement for the cancellation costs of your entire trip. In that case, we refer you to your airline or the departure airport.
"},"title":"Am I covered by insurance if I missed my flight due to a strike at Schiphol or another airport?"},{"richBody":{"value":"With the ING Travel Insurance, you are covered for delayed baggage of at least 8 hours for replacement clothing and toiletries, as long as you purchase the items within two days of arrival. We reimburse € 100 per insured person for this.
Note: Request a PIR (Property Irregularity Report) from the airline or carrier.
"},"title":"My luggage arrives late at my travel destination?"},{"richBody":{"value":"With the ING Travel or Cancellation Insurance, you are not covered for costs resulting from the cancellation of your rental car booking.
"},"title":"The rental car at my travel destination turns out to be unavailable?"}],"componentType":"accordion"},{"componentType":"linkList","iconTitle":{"title":"Travel blogs"},"textLinks":[{"text":"Read travel news and blogs (in Dutch)","url":"/particulier/verzekeren/reisverzekering/reisblogs"}]},{"componentType":"linkList","iconTitle":{"title":"Insurance"},"textLinks":[{"text":"Travel insurance","url":"/en/personal/insurances/annual-travel-insurance"},{"text":"Car insurance","url":"/en/personal/insurances/car-insurance"},{"text":"Home insurance","url":"/en/personal/insurances/home-insurance"},{"text":"Liability insurance","url":"/en/personal/insurances/liability-insurance"},{"text":"Legal expenses insurance","url":"/en/personal/insurances/legal-expenses-insurance"},{"text":"Student insurance","url":"/en/personal/insurances/student-insurance"},{"text":"Health insurance","url":"/en/personal/insurances/czdirect-health-insurance"},{"text":"All insurance","url":"/en/personal/insurances"}]}]},"hasMacro":false,"id":"032d9216-cd56-4234-be4e-9ed93a4f24dc","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Insurance","url":"/en/personal/insurances"}},"componentType":"productHeader","coreHeader":{"body":"You’re ready to go on holiday but miss your flight - super frustrating. You arrive late or not at all at your destination, which can lead to extra costs. Delays can also occur during your return trip. What should you do in such cases? Do you need travel or cancellation insurance? We’ve listed the most frequently asked questions for you.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/708890e5bdfb13e6/original/Depressed-traveler-waiting-at-airport-after-flights-delays-and-cancellations.jpg","transformBaseUrl":"https://assets.ing.com/transform/8897ce8e-c20a-48a5-a373-4c68372fe9b6/Depressed-traveler-waiting-at-airport-after-flights-delays-and-cancellations","type":"image","width":1920},"title":"Frequently asked questions about airport delays and your travel insurance"}},"publishDate":"2026-03-13T18:06:42.874+01:00"}}