{"type":"document","data":{"id":"6a910489-3172-4cbe-8926-4a512edd97fb","localeString":"en-GB","publishDate":"2026-03-19T13:02:34.774+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Heavy rainfall can cause leaks and lead to significant inconvenience. The home insurance covers your belongings and your house against water damage. Read more here."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://mijn.ing.nl/banking/mobile/insurances/application/home?flow-step=00-StartCalculating&EW=true","text":"Calculate your premium"}},"secondaryCta":{"textLink":{"url":"/en/personal/insurances/home-insurance/apply-for-home-insurance","text":"Not an ING customer? Calculate here"}},"coreHeader":{"body":"In the Netherlands, heavy rainfall can occur that often cannot be drained away immediately. Water accumulation can lead to leaks and significant inconvenience. With the ING contents insurance, your belongings are covered. With the ING home insurance, your house is protected against water damage.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/50048bb1-7d80-4211-800e-39bd863bfae9/Man-sheltering-from-rain-under-umbrella","type":"image","width":4444,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/2a2136c740bc8fb8/original/Man-sheltering-from-rain-under-umbrella.jpg","extension":"jpg"},"title":"What is covered in case of water damage?","subtitle":"Via ING, you can insure your home and belongings against water damage."},"backLink":{"textLink":{"url":"/en/personal/insurances","text":"Insurance"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Water damage to your belongings"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>A leak due to extreme rainfall or a broken aquarium? This can cause permanent damage to your furniture, for example. With the ING contents insurance, your belongings are insured for water damage.</span></span></span></p><ul><li><span><span><span><span>Insured for replacement value for 10 years</span></span></span></span></li><li><span><span><span><span>Coverage up to €150,000</span></span></span></span></li><li><span><span><span><span>Personal assistance from the Personal Claims Manager</span></span></span></span></li></ul><p><span><span><span>The ING contents insurance also covers damage caused by: fire, storm, flooding, and (attempted) burglary and theft.</span></span></span></p>"},"textLinks":[{"url":"/en/personal/insurances/home-insurance/home-contents-insurance","text":"Take out ING contents insurance"},{"url":"/en/personal/insurances/home-insurance/fire","text":"Read more about fire insurance for your home"},{"url":"/particulier/verzekeren/woonverzekering/storm","text":"Read more about storm damage insurance"},{"url":"/en/personal/insurances/home-insurance/flood","text":"Read more about flooding"},{"url":"/en/personal/insurances/home-insurance/burglary","text":"Read more about theft insurance"}]},{"componentType":"sectionTitle","title":"What is not covered by contents insurance?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Damage to your belongings caused by dropping or bumping is not covered under the basic policy, but it is covered under the All-risk home insurance. The only exception to this are laptops, tablets, wearable devices, and smartphones. For these, you can take out the Mobile Electronics module.</span></span></span></p><p><span><span><span>Damage caused by earthquakes, flooding from primary water defenses, construction defects, poor maintenance, and gradual damage is not covered.</span></span></span></p><p><span><span><span>If the damage was caused intentionally, could have been prevented, or resulted from illegal activities (such as cannabis cultivation), it will not be reimbursed.</span></span></span></p><p><a href=\"https://assets.ing.com/m/fbb0108d693fde7/original/Polisvoorwaarden-Woonverzekering-juli-2022.pdf\">Check all exclusion in the home insurance policy conditions</a>.</p>"}},{"componentType":"sectionTitle","title":"Water damage to your home"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>A heavy rainstorm can cause significant damage to your house. Part of your home may be flooded, a gutter may break during a downpour, or a pipe may burst. In such cases, it’s reassuring to rely on ING home insurance.</span></span></span></p><ul><li><span><span><span><span>Coverage includes underinsurance guarantee</span></span></span></span></li><li><span><span><span><span>Compensation for temporary alternative housing is included</span></span></span></span></li><li><span><span><span><span>Personal assistance from the Home Claims Manager</span></span></span></span></li></ul><p><span><span><span>The ING home insurance also covers damage caused by: lightning, storm, precipitation, (sewage) water, and (attempted) burglary and theft.</span></span></span></p>"},"textLinks":[{"url":"/en/personal/insurances/home-insurance/building-insurance","text":"All about ING home insurance"}]},{"componentType":"sectionTitle","title":"What is not covered by home insurance?"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Taking out ING home insurance does not cover your home if you cannot later provide receipts for the incurred costs. Additionally, you are not covered for:</span></span></span></p><ul><li><span><span><span><span>Deferred maintenance (e.g. dried-out sealant in the bathroom, leaks due to leaves in the gutter)</span></span></span></span></li><li><span><span><span><span>Damage caused by unprofessional repairs, cleaning, or maintenance</span></span></span></span></li><li><span><span><span><span>Damage caused intentionally</span></span></span></span></li><li><span><span><span><span>Damage that occurred before your insurance started</span></span></span></span></li></ul>"}},{"componentType":"sectionTitle","title":"Home insurance at ING"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Damage in or around your home can be large or small. ING, in collaboration with Nationale-Nederlanden, offers two types of insurance for in and around the home: contents insurance and home insurance. Taking out home insurance via ING is simple and quick—giving you peace of mind right away.</span></span></span></p><p><span><span><span>You can also take out ING legal assistance insurance for help with disputes about your home, whether you’re a tenant or homeowner. For example, conflicts with your landlord, contractor, or real estate agent.</span></span></span></p><p><span><span><span>For students, there is a separate student insurance.</span></span></span></p>"},"textLinks":[{"url":"/en/personal/insurances/home-insurance","text":"View all ING home insurances"},{"url":"/en/personal/insurances/legal-expenses-insurance","text":"View ING legal assistance insurance"},{"url":"/en/personal/insurances/student-insurance","text":"View ING student contents insurance"}]},{"componentType":"sectionTitle","title":"Your personal claims manager"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>In cases of damage with major emotional or financial impact, Nationale-Nederlanden goes beyond just compensation. If you want a claims manager, one can be at your home quickly to help you personally. We’ll assist you until the damage is fully resolved.</span></span></span></p>"}},{"componentType":"paragraph","title":"Partnership with Nationale-Nederlanden","richBody":{"value":"<p>For this non-life insurance, ING works together with Nationale-Nederlanden. ING acts as an intermediary for this insurance and is your trusted point of contact. Through ING, you can take out, view, change, and cancel the insurance. You can also report a claim to Nationale-Nederlanden via the ING app or Mijn ING. Nationale-Nederlanden is the insurer that offers this insurance under the ING brand, exclusively for ING customers. Nationale-Nederlanden collects your premium and pays out any applicable claims. ING receives an ongoing commission for mediating this insurance in the form of a fixed percentage of the premium.</p>"},"textLinks":[{"url":"https://assets.ing.com/m/87573396e3d495aa/original/Samenwerking-Nationale-Nederlanden-English.pdf","text":"Nationale-Nederlanden and ING service guide"}]},{"componentType":"cta","textLink":{"url":"https://mijn.ing.nl/banking/mobile/insurances/application/home?flow-step=00-StartCalculating&EW=true","text":"Calculate your premium"}},{"componentType":"linkList","iconTitle":{"title":"Documents & information"},"textLinks":[{"url":"https://verzekeringskaarten.nl/ing/inboedelverzekering","text":"Contents insurance card"},{"url":"https://verzekeringskaarten.nl/ing/opstalverzekering","text":"Buildings insurance card"},{"url":"https://assets.ing.com/m/87573396e3d495aa/original/Samenwerking-Nationale-Nederlanden-English.pdf","text":"Nationale-Nederlanden and ING service guide"},{"url":"https://assets.ing.com/m/fbb0108d693fde7/original/Polisvoorwaarden-Woonverzekering-juli-2022.pdf","text":"Home insurance policy terms and conditions (PDF)"},{"url":"https://assets.ing.com/m/71677dcad348e0a6/original/Afschrijvingslijst-ING-20230401.pdf","text":"ING depreciation list 20230401"},{"url":"https://assets.ing.com/m/497fdc9c589fc4f0/original/2336533_INGD_Verschillenoverzichten-Inboedel-en-opstal-2-0-v9-combi_v3.pdf","text":"ING home insurance differences V2.0"}]}]}}}