{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Fortunately, you can quickly modify your policy online, using My ING or the app.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"body":"Follow these simple steps to resolve your request","componentType":"applicationProcess","steps":{"stepList":[{"body":"Simply log in to My ING or the app.","textLink":{"text":"Log in now","url":"https://mijn.ing.nl/banking/insurances/services?EW=true"},"title":"Log in"},{"body":"In your product overview, select your insurance.","title":"Click on your insurance"},{"body":"Then select ‘Change’ at the top of the screen. You'll then be automatically directed to the online environment where you can easily change your policy.","title":"Select change"},{"body":"Immediately after modifying, you'll receive a message confirming your changes. Your updated policy will appear in your product overview. It's as simple as that!","title":"Confirm"}],"title":"It's as simple as that"}},{"componentType":"sectionTitle","title":"Oops, that didn't work for you?"},{"actionAccordionList":[{"paragraphs":[{"componentType":"paragraph","richBody":{"value":"<p>We want to make our online processes as clear and simple as possible. If you run into any issues or have a question, feel free to chat with us.</p><p>You simply log in and can ask your question right away.</p>"},"textLinks":[{"text":"Ask your question","url":"https://mijn.ing.nl/banking/mobile/service?dialog=service-contacts-chat"}]}],"title":{"value":"<p>We&apos;ll help you out soon. Let&apos;s chat ...</p>"}}],"componentType":"actionAccordion"},{"componentType":"sectionTitle","title":"Oops, that didn't work for you either?"},{"actionAccordionList":[{"paragraphs":[{"componentType":"paragraph","richBody":{"value":"<p>If you are still experiencing issues online and the chat hasn&apos;t provided a solution either, you can of course contact us by phone.</p><p>The easiest way is to call via the app, so our staff can immediately see who you are. Choose &quot;<strong>Service</strong>&quot; at the bottom of the app and then select &quot;<strong>All phone numbers</strong>&quot; under &quot;<strong>Contact</strong>&quot;.</p><p>If that doesn&apos;t work, you can still use our general number: <strong>020 22 88 888</strong>.</p>"}}],"title":{"value":"<p>That&apos;s a shame. Let&apos;s call ...</p>"}}],"componentType":"actionAccordion"},{"componentStyle":"default","componentType":"linkList","iconTitle":{"title":"More information"},"textLinks":[{"text":"Everything about insurance","url":"/en/personal/insurances"}]}]},"hasMacro":false,"id":"7378b7d9-d55b-47de-bc94-9116d10ea7fe","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Change my insurance","url":"/en/personal/insurances"}},"componentType":"productHeader","coreHeader":{"body":"Fortunately, you can quickly modify your policy online, using My ING or the app. Simply log in to My ING or the app, click on your insurance, and select the option to change it.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/69feabeea9fb365c/original/ING_MobielBetalen2021_520x240.jpg","publishedAt":"2022-02-17T13:11:58Z","transformBaseUrl":"https://assets.ing.com/transform/25a8c739-44a4-4c1a-a13b-cecd351448c3/ING_MobielBetalen2021_520x240","type":"image","updatedAt":"2023-06-08T10:48:01Z","width":520},"title":"Change my insurance"},"cta":{"componentType":"cta","textLink":{"text":"Change my insurance","url":"https://mijn.ing.nl/banking/insurances/services?EW=true"}}},"publishDate":"2026-10-09T08:49:15.833+02:00"}}