View the policy terms and information documents for a complete overview of what is and isn’t covered
"},"textLinks":[{"text":"Insurance card Car Third-party liability","url":"https://assets.ing.com/asset/2071f5e8-ff62-4142-8a33-c390877dd0d4/Information-document-ING-Car-Insurance-WA-VMAL-ENG.pdf"},{"text":"Insurance card Car Limited Casco","url":"https://assets.ing.com/asset/1aabe3b7-1c6b-4ee9-8a58-248cdfac4f9a/Information-document-ING-Car-Insurance-Limited-Casco-VMAL-ENG.pdf"},{"text":"Insurance card Car All Risk","url":"https://assets.ing.com/asset/3eb1e3e8-f43a-4577-844a-0e166555bb94/Information-document-ING-Car-Insurance-All-Risk-VMAL-ENG.pdf"},{"text":"Terms and conditions (PDF)","url":"https://assets.ing.com/asset/6cbe2e24-6caa-43ee-bc83-976caaf76de4/Terms-and-conditions-ING-Car-insurance-VMAL-ENG.pdf"}],"title":"Terms and conditions"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Optional extras"},{"cards":[{"body":"Not only you, but also your passengers and belongings are insured.","cardSize":"medium","cardType":"product","componentType":"productCard","link":{"url":"/en/personal/insurances/car-insurance/damage-to-occupants"},"title":"Occupant insurance"},{"body":"Legal aid in the event of traffic conflicts. At home and abroad.","cardSize":"medium","cardType":"product","componentType":"productCard","link":{"url":"/en/personal/insurances/car-insurance/legal-expenses"},"title":"Traffic legal assistance"},{"body":"24/7 repair or replacement transport. Choose where you want to be insured in the Netherlands or all of Europe.","cardSize":"medium","cardType":"product","componentType":"productCard","link":{"url":"/en/personal/insurances/car-insurance/breakdown-assistance"},"title":"Breakdown assistant"},{"body":"Choose which repair shop to repair the damage.","cardSize":"medium","cardType":"product","componentType":"productCard","link":{"url":"/en/personal/insurances/car-insurance/damage-repair-specialist"},"title":"Free choice of repair"}],"componentType":"cards"},{"componentType":"sectionTitle","title":"When are you not insured with an ING Car insurance?"},{"componentType":"paragraph","richBody":{"value":"You are not insured for damages if you:
Participate in an (official) race
The car used for rental, as a taxi, lesson car or commercial freight
Have payment arrears
Driving without a valid license
Are intentionally careless and/or knowingly provide incorrect information
Is your car written off or stolen? You get the replacement value of your car back up to 3 years after purchase. You can take out the additional cover Extended Replacement value if you have an All Risk car insurance via us. In addition, the following applies to your car:
The car is under 6 years old
You bought the car up to 1 year ago
The car was purchased from a BOVAG repair shop or Dutch brand dealer
The car is not imported from abroad
Maximum amount of €100,000 incl. VAT
You will get the purchase value back up to 3 years after purchase of your car in case of theft or if your car has been declared a written off. Only in combination with an all-risk insurance.
"},"title":"Prolonged Purchase value"},{"richBody":{"value":"You can report damage via the ING App, 24/7. Repair can be done in two ways:
Do you always want to go to your trusted repair shop or brand dealer? Then choose the cover option Free Repair Choice.
"},"title":"Damage Recovery Network"},{"richBody":{"value":"You always calculate your premium without obligation without being stuck to anything. And in two simple steps you close an ING Car insurance.
Your old insurance will be canceled
"},"title":"Switching to ING Car insurance"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"accordionList":[{"richBody":{"value":"Yes. You can cancel your straight away daily after completing an ING Car insurance via the ING App or My ING. You are insured until the day your insurance stops. We pay back too much premium. Please note: you are required to insure your car at least WA
"},"title":"Can I cancel the car insurance daily?"},{"richBody":{"value":"You are not insured for damages if you:
Participate in an (official) race
The car used for rental, as a taxi, lesson car or commercial freight
Have payment arrears
Driving without a valid license
Are intentionally careless and/or knowingly provide incorrect information
Do you have damage that cannot be repaired the same day and do you have the Limited Casco or All Risk insurance? Get a replacement car for free. From the moment the repair begins to the moment your car is repaired. All thanks to the Top Recovery damage recovery network.
"},"textLinks":[{"text":"Read more about the damage recovery network","url":"/en/personal/insurances/car-insurance/free-replacement-transport-during-repairs"}],"title":"Do you also get replacement transport when repairing?"},{"richBody":{"value":"Your car insurance is an important part of buying a car. But which cover do you choose? That depends on a number of factors, such as the value of your car and whether you have borrowed money for the purchase. But your own wishes are also important.
"},"textLinks":[{"text":"Find out which car insurance is best for you","url":"/en/personal/insurances/car-insurance/decision-aid"}],"title":"Which car insurance is right for me?"},{"richBody":{"value":"Yes. Within fourteen days after you have received the policy documents, you can cancel the car insurance. You do not pay premia and you are not insured. You can easily do this via your policy details in My ING and the App.
"},"title":"Is there also a reflection period?"},{"richBody":{"value":"Daily value, replacement value and catalog value are a number of terms when we talk about the value of your car. And it is important to know what they mean, because they affect the amount paid in case of damage.
"},"title":"What does the daily value of your car mean?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Close an ING Car insurance easily and quickly via the ING App or My ING"},{"componentType":"paragraph","richBody":{"value":"Do you have the car registration number on hand? You'll arrange it in 2 minutes.
"}},{"componentType":"cta","textLink":{"text":"Calculate your premium","url":"https://mijn.ing.nl/banking/mobile/campaign-management/8a3169ab-b40a-5813-9e8b-d00641f87a5a?cta=car&EW=true"}},{"componentType":"sectionTitle","title":"Blogs"},{"cards":[{"body":"On the road without worries? Read all about cars and car insurances in our car blogs.","cardSize":"medium","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/7198b26dea884b3/original/A-man-looking-at-this-phone-while-relaxing-on-an-orange-hammock-in-the-forest.jpg","publishedAt":"2024-06-03T13:52:22Z","transformBaseUrl":"https://assets.ing.com/transform/fb52c49c-287c-4987-9f1b-909919ce78f2/A-man-looking-at-this-phone-while-relaxing-on-an-orange-hammock-in-the-forest","type":"image","updatedAt":"2024-06-03T13:52:40Z","width":6000},"link":{"url":"/en/personal/insurances/car-insurance/car-blogs"},"title":"Car News and Car Blogs"}],"componentType":"cards"},{"componentType":"paragraph","richBody":{"value":"In the ING app and My ING, you can manage many insurance-related matters 24/7, such as reporting damage, adjusting, or canceling your policy.
"},"textLinks":[{"text":"Fix it here","url":"https://mijn.ing.nl/banking/insurances/services?EW=true"}],"title":"Do you have insurance through ING?"},{"componentType":"sectionTitle","title":"Questions from customers with ING Car Insurance"},{"accordionList":[{"richBody":{"value":"You can simply take out a new ING Car Insurance policy for your second car.
Please note: No-claims years for an insured car are unique and apply only to that specific car. Therefore, you cannot use these no-claims years for the second, third, or fourth car that you, your cohabiting partner, or cohabiting child(ren) insure.
Separate no-claims years are accrued for each additional car you insure. If you have not yet accrued any no-claims years for this second, third, or fourth car, enter 0 no-claims years.
"},"title":"How can I insure my second car?"},{"richBody":{"value":"It is unfortunate that you are not satisfied. We prefer to avoid that. Whatever the reason, we will get to work on your complaint quickly. Read all about filing complaints about car insurance here.
"},"textLinks":[{"text":"Read more about filing a complaint","url":"/en/personal/insurances/complaint-about-insurance"}],"title":"I have a complaint about my car insurance; where can I report it?"},{"richBody":{"value":"In addition to the extensive coverage, your claims are always handled to the best of our ability. However, please ensure that you are not underinsured or not insured at all. Have you already checked if you can adjust your current policy? And have you verified whether another ING insurance policy might suit you better?
"},"textLinks":[{"text":"Read more about canceling","url":"/en/personal/insurances/cancellation"}],"title":"How can I cancel my ING Car Insurance?"},{"richBody":{"value":"We send the IVB (formerly the Green Card) along with your insurance renewal letter every year. If you accidentally deleted that email, please contact us at 020 22 888 88. The IVB will then be resent to you.
"},"textLinks":[{"text":"Read more about the green card","url":"/en/personal/insurances/car-insurance/green-card"}],"title":"How can I receive a green card?"},{"richBody":{"value":"Read the most frequently asked questions about paying your insurance premium, who debits the premium, and what to do if you are behind on payments.
"},"textLinks":[{"text":"Read more about what to do in case of payment arrears","url":"/en/personal/insurances/pay-premium"}],"title":"What can I do if I am behind on payments?"},{"richBody":{"value":"Do you have a broken car window? Then you can go to a repair shop from the repair network. This way, you can have your damage repaired immediately at a repair shop in your neighborhood.
"},"textLinks":[{"text":"Find a repair shop","url":"/en/personal/insurances/car-insurance/damage-repair-specialist"}],"title":"I have glass damage, is this covered? What should I do?"},{"richBody":{"value":"This can be arranged quickly via ING, both through My ING and the ING App. Click on your insurance in your product overview and select “Adjust” at the top of your screen. You will then be automatically directed to the environment where you can modify your insurance yourself. You will receive immediate notification of your change, and your updated insurance will reappear in your product overview. It is that simple!
"},"textLinks":[{"text":"Adjust your car insurance","url":"https://mijn.ing.nl/banking/insurances/services?EW=true"}],"title":"How can I change my car insurance?"},{"richBody":{"value":"An accident is unpleasant enough as it is. Reporting damage is easy via ING. For minor damage and glass damage, you can go directly to a repairer from the damage repair network. Is the damage more extensive? Call 088 66 33 444 immediately and we will help you. If your damage is not an emergency, report it online. This ensures we are most accessible to customers in need.
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