{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"If the damage is covered by your car insurance, you can always count on a replacement vehicle at a repair shop within our damage repair network.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"ING Car Insurance taken out before 27 July 2026"},{"componentType":"paragraph","richBody":{"value":"<p>Did you take out ING Car Insurance before 27 July 2026? If so, your policy number starts with a digit.</p>"}},{"accordionList":[{"richBody":{"value":"<p><span><span><span>Do you have ING Car Insurance with WA Plus or WA All Risk coverage? And can your car not be repaired within one working day after an accident?<br />If the damage is covered by your ING Car Insurance, you can always count on replacement transport from a garage within Nationale-Nederlanden’s certified repair network. That way, you stay mobile and the inconvenience is kept to a minimum.</span></span></span></p>"},"title":"Replacement vehicle after an accident"},{"richBody":{"value":"<p><span><span><span>Nationale-Nederlanden works with a nationwide network of damage repair companies. If you use one of these, Nationale-Nederlanden will handle everything directly with the repair shop, including the repair costs and the replacement vehicle.</span></span></span></p><p><span><span><span>You’ll receive a free replacement car from the moment the repair starts until your own car is fully fixed. And of course, your temporary car is also properly insured, either by the repair shop or the affiliated rental company. So that’s one less thing to worry about.</span></span></span></p>"},"title":"How does it work?"},{"richBody":{"value":"<p><span><span><span>Is your car so badly damaged that it can’t be repaired? Or is it financially unwise to repair it because the repair costs exceed the current (market) value of your car? In that case, your car will be declared a total loss.</span></span></span></p><p><span><span><span>But even then, you can still count on 5 days of replacement transport, giving you time to arrange alternative transportation.</span></span></span></p>"},"title":"Replacement vehicle in case of a total loss"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"ING Car Insurance taken out after 26 July 2026"},{"componentType":"paragraph","richBody":{"value":"<p>Did you take out ING Car Insurance after 26 July 2026? Then your policy number starts with a letter.</p>"}},{"accordionList":[{"richBody":{"value":"<p><span lang=\"EN-GB\" dir=\"ltr\"><span><span>Do you have ING car insurance with Limited or Fully Comprehensive cover? And are they unable to repair your car within one working day after an accident? We’ve got you covered. If the damage is covered, you can count on being provided with a replacement car at a Topherstel repair shop. This way, you are on the move with the least disruption. It’s nice that you can get on with your day.</span></span></span></p>"},"title":"Always on the move, even if you incurred damage"},{"richBody":{"value":"<p><span lang=\"EN-GB\" dir=\"ltr\"><span><span>For ING Car Insurance, we use a nationwide network of repair shops. Do you make use of that? Then we can sort everything out directly with the repair company. From the cost of the repair to a replacement vehicle. You’ll be provided with a replacement car free of charge from the moment repairs begin until your own car is ready again. And, of course, that temporary car is properly insured as well. So you don’t need to worry about that either.</span></span></span></p>"},"title":"We’ve got everything sorted, from repairs to replacement transport"},{"richBody":{"value":"<p><span lang=\"EN-GB\" dir=\"ltr\"><span><span>Is your car so badly damaged that it’s no longer worth repairing? Or are the costs higher than what your car is still worth? In that case, your car will be declared a total loss. Even then, we won’t let you down, of course. You’ll be provided with a replacement vehicle for another 15 days, so you’ll have plenty of time to organise something new. Certainty without any rush.</span></span></span></p>"},"title":"Total loss? You’re not on your own"}],"componentType":"accordion"},{"componentType":"linkList","iconTitle":{"title":"Read more blogs"},"textLinks":[{"text":"Autoblogs","url":"/particulier/verzekeren/autoverzekering/autoblogs"}]},{"componentType":"linkList","iconTitle":{"title":"Insurance"},"textLinks":[{"text":"Travel insurance","url":"/en/personal/insurances/annual-travel-insurance"},{"text":"Car insurance","url":"/en/personal/insurances/car-insurance"},{"text":"Home insurance","url":"/en/personal/insurances/home-insurance"},{"text":"Liability insurance","url":"/en/personal/insurances/liability-insurance"},{"text":"Legal expenses insurance","url":"/en/personal/insurances/legal-expenses-insurance"},{"text":"Student insurance","url":"/en/personal/insurances/student-insurance"},{"text":"Health insurance","url":"/en/personal/insurances/czdirect-health-insurance"},{"text":"All insurance","url":"/en/personal/insurances"}]}]},"hasMacro":false,"id":"46682e9b-85da-4fcb-a01a-463eee486558","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Insurance","url":"/en/personal/insurances"}},"componentType":"productHeader","coreHeader":{"body":"Car damage is always inconvenient. It costs you time, and you never benefit from it. That’s why we clear agreements within its damage repair network. Not only about the quality of the repairs, but also about the level of service.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/650662bcd3889aec/original/my-ing-lease-1920.jpg","transformBaseUrl":"https://assets.ing.com/transform/5006a58a-9b83-4673-9c14-b912c8e3cef3/my-ing-lease-1920","type":"image","width":1920},"title":"Free replacement transport during repairs"}},"publishDate":"2026-07-27T21:11:44.814+02:00"}}