{"type":"document","data":{"id":"fcba61d8-29ec-4777-a448-3baafa4cc915","localeString":"en-GB","publishDate":"2026-03-19T15:19:06.990+01:00","contentType":"onecms:categoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Understanding where your money goes gives peace of mind and real insight. Your ING App helps you do exactly that. And if you want full control over your finances, take a look at the bigger picture: your income, your spending, and your savings."},"mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"title":"Know","subtitle":"Understanding what happens to your money brings peace of mind and insight. Your ING App helps you with this. And if you really want to take control of your finances, it is important to look at the full picture, including income, expenses and savings."}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Balance in your finances"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Don’t miss out on money","intro":"Housing and healthcare allowance, sports funds or special assistance… which benefits are you entitled to?","body":"Housing and healthcare allowance, sports funds or special assistance… which benefits are you entitled to?","image":{"transformBaseUrl":"https://assets.ing.com/transform/feefce7e-808b-4e2f-9988-3ea91de13eba/594375747","type":"image","width":6950,"original":"https://assets.ing.com/m/3e6951f93c9552a4/original/594375747.jpg","extension":"jpg"},"link":{"url":"/en/personal/financial-health/benefits"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Insight Conversation","intro":"Curious about your current and future financial situation? A financial coach can help you gain insight","body":"Curious about your current and future financial situation? A financial coach can help you gain insight","image":{"transformBaseUrl":"https://assets.ing.com/transform/a983a92a-4fa8-405c-aeaf-8cd140a83fba/Large_MS-PPT_Web-Two-female-coworkers-in-aprons-talking-at-the-workplace","type":"image","width":1920,"original":"https://assets.ing.com/m/5288e40dda5fc460/original/Large_MS-PPT_Web-Two-female-coworkers-in-aprons-talking-at-the-workplace.jpg","extension":"jpg"},"link":{"url":"/en/personal/financial-health/inzicht-gesprek-landingspagina-open-financieel-gezond"}}]},{"componentType":"sectionTitle","title":"Frequently asked questions"},{"componentType":"accordion","accordionList":[{"title":"I want control over my money, where do I start?","richBody":{"value":"<p>It all starts with having insight. Your ING App helps you do exactly that, by showing you clearly where your money goes and what comes in. This allows you to decide whether, and where, you can make changes, so you stay in control of your finances</p>"}},{"title":"What should I consider when it comes to my income and expenses?","richBody":{"value":"<p>When thinking about income, consider your net salary, 13th month, child benefit, allowances, alimony, tax refunds, and so on. Expenses include fixed costs such as rent or mortgage, energy, water, local taxes, insurance, transport, groceries and pets. It is also important to consider expenses that do not occur every month, such as clothing, holidays, car maintenance and home maintenance<br /></p>"}},{"title":"How can I easily keep track of what comes in and what goes out?","richBody":{"value":"<p>In your app, you can easily track your income and expenses using Insight and Look Ahead. This gives you an overview and peace of mind and immediately shows where you could save money, or how much you can and want to save each month</p>"}},{"title":"What can I do with Insight?","richBody":{"value":"<p>With Insight in your app, you can see where your money has gone and what has come in. This overview is updated automatically whenever you pay, transfer or receive money. Want to know more? Visit the <a href=\"https://www.ing.nl/particulier/digitaal-bankieren/app/inzicht\">Insight</a> page</p>"}},{"title":"What is Look Ahead?","richBody":{"value":"<p>Look Ahead shows you which payments go out each month and when. This helps you better understand how much you still have available to spend and prevents unpleasant surprises. You can read more about this on the <a href=\"https://www.ing.nl/particulier/digitaal-bankieren/app/kijk-vooruit\">Look Ahead</a> page</p>"}},{"title":"What can I do with Budgets?","richBody":{"value":"<p>With Budgets, you set your own spending limits for the categories that matter to you. If you are close to reaching a limit, you receive a notification. You can read all about it on the <a href=\"https://www.ing.nl/particulier/digitaal-bankieren/app/budgetten\">Budgets</a> page</p>"}},{"title":"I have insight into my finances, what’s the next step?","richBody":{"value":"<p>Once you know what comes in and goes out, you are ready for the next step. On the <a data-type=\"internal\" href=\"/particulier/financieel-gezond\">Financial health</a> page, you will find several steps you can take.</p><ul><li>Want to know how to manage your money more wisely when prices rise? Take a look at the different ways you can <a data-type=\"internal\" href=\"/particulier/financieel-gezond/besparen\">Save money</a></li><li>Do you know what comes in and goes out every month and are you ready to build a buffer? Explore the options for putting more <a data-type=\"internal\" href=\"/particulier/financieel-gezond/opzijzetten\">Money aside</a></li><li>Want to look even further ahead? Start <a data-type=\"internal\" href=\"/particulier/financieel-gezond/vooruitplannen\">Planning</a> your financial future in a way that suits you. </li></ul>"}}]},{"componentType":"sectionTitle","title":"Your app helps you do this"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Insight","intro":"What do you spend on groceries each month? Compare your spending and gain insight","body":"What do you spend on groceries each month? Compare your spending and gain insight","image":{"transformBaseUrl":"https://assets.ing.com/transform/68c05a5e-72d8-48a6-a2c5-29ebea790125/icon-inzicht","type":"image","width":200,"original":"https://assets.ing.com/m/7c87c8861ed7f6b1/original/icon-inzicht.png","extension":"png"},"link":{"url":"/en/personal/digital-banking/your-app/insight/insights"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Look Ahead","intro":"Which debits and credits are coming up? Avoid surprises","body":"Which debits and credits are coming up? Avoid surprises","image":{"transformBaseUrl":"https://assets.ing.com/transform/1fbb7838-e77b-4f3c-bab7-027ffe1a37fb/Binoculars-Outline","type":"image","width":32,"original":"https://assets.ing.com/m/2ffd3bc2b2d65892/original/Binoculars-Outline.svg","extension":"svg"},"link":{"url":"/en/personal/digital-banking/your-app/look-ahead/kijk-vooruit"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Budgets","intro":"Set your monthly budgets and keep control of your spending","body":"Set your monthly budgets and keep control of your spending","image":{"transformBaseUrl":"https://assets.ing.com/transform/80c4c47c-0d87-4aa6-90a9-6c8f8f7ecb1b/calculate-investment","type":"image","width":288,"altTextEN":"calculator","altTextNL":"rekenmachine","original":"https://assets.ing.com/m/13f6e98348ab86a5/original/calculate-investment.png","extension":"png"},"link":{"url":"/en/personal/digital-banking/your-app/budgets/budgets"}}]},{"componentType":"sectionTitle","title":"Need help?"},{"componentType":"paragraph","richBody":{"value":"<p>Sometimes you lose track of your finances. In those moments, it helps to have someone think along with you, for example to prevent financial worries or arrears.</p><ul class=\"check-mark\"><li><a data-type=\"unknown\">Recognising and preventing financial difficulties</a></li></ul><p>We also believe it is important that as many people as possible can use our services and products, including people with a disability. That is why we have listed all the services and solutions for your situation.</p><ul class=\"check-mark\"><li><a data-type=\"internal\" href=\"/en/bank/accessibility\">Tools for your situation</a></li></ul>"},"alignedImage":{"transformBaseUrl":"https://assets.ing.com/transform/9528899b-af80-4b66-ac0e-814e774fbfbf/Woman-happy-hands-heart-spot","original":"https://assets.ing.com/m/2ed2342593e50b1f/original/Woman-happy-hands-heart-spot.svg","extension":"svg"}}]},"freeHeaderZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Income","intro":"Payslips, benefits or tax refunds. Where can you find your different sources of income?","body":"Payslips, benefits or tax refunds. Where can you find your different sources of income?","image":{"transformBaseUrl":"https://assets.ing.com/transform/e998836d-6bd8-4a9c-83b0-0b75f6dee0c4/Jouw-leven-Jouw-geld","type":"image","width":160,"original":"https://assets.ing.com/m/2926d99f40295ec2/original/Jouw-leven-Jouw-geld.svg","extension":"svg"},"link":{"url":"/en/personal/collections/questions-and-answers/proof-of-income"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Expenses","intro":"Did you know you can tag your transactions? This makes it easy to find specific expenses later","body":"Did you know you can tag your transactions? This makes it easy to find specific expenses later","image":{"transformBaseUrl":"https://assets.ing.com/transform/de3b9023-a83c-493b-9f69-90bd5b9b8fa1/shoppingbags","type":"image","width":0,"original":"https://assets.ing.com/m/5977d04d820f9be/original/shoppingbags.svg","extension":"svg"},"link":{"url":"/particulier/sparen/transacties-taggen"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Overview","intro":"Do you have a clear overview of your income and expenses? Then you know how much you can spend or save","body":"Do you have a clear overview of your income and expenses? Then you know how much you can spend or save","image":{"transformBaseUrl":"https://assets.ing.com/transform/f8834950-ffba-42e3-911d-fa1a2f237e50/Woman-thinking-money-house-spot","type":"image","width":160,"original":"https://assets.ing.com/m/30a43d7f35f1ee65/original/Woman-thinking-money-house-spot.svg","extension":"svg"},"link":{"url":"/en/personal/digital-banking/app/control-your-money"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Calculation tools","intro":"You can also get started right away, for example with a few useful calculation tools","body":"You can also get started right away, for example with a few useful calculation tools","image":{"transformBaseUrl":"https://assets.ing.com/transform/7e2ed0c3-2866-4489-aec3-8699128e4a9f/Service-tools-headset-spot","type":"image","width":0,"original":"https://assets.ing.com/m/38cd36dc74e91be8/original/Service-tools-headset-spot.svg","extension":"svg"},"link":{"url":"/particulier/hypotheek/jouw-hypotheek/handige-rekentools"}}]}]}}}