Did you recently open an account at an ING-branch? Congratulations! Just read this page and you’ll find out what’s next.
To fully use your ING account you need to follow the next steps:
Registered with a Dutch correspondence address? You will receive two letters. One with your username and one with your temporary password. It can take up to 5 business days before you receive both letters. After that:
Want to change language in My ING in an other way? Click on your name and choose Dutch or English (NL or EN).
"}},{"componentType":"sectionTitle","title":"Registered with a foreign correspondence address?"},{"componentType":"paragraph","richBody":{"value":"If you have registered with a foreign correspondence address, then you’ll receive both your username and your password at your correspondence address. You have to sign the included form and e-mail it to speciaalbezorgd@ing.nl to activate your credentials for My ING. Within 2 working days you will receive a confirmation and then you can proceed to the next step.
"}},{"componentType":"sectionTitle","title":"Step 2: Download and activate the Mobile Banking App"},{"componentType":"paragraph","richBody":{"value":"You can find the Mobile Banking App in the App Store or Play Store:
To fully use your Mobile Banking App you need to follow the next steps:
Your debit card will be blocked for security reasons when you receive it. Via My ING or the app you are able to activate your debit card. For activating, follow these steps:
You can easily convert your Current Account to a Student account in My ING or via the Mobiel Bankieren App.
"}}]}}}