{"type":"document","data":{"id":"dce20de5-bf1d-4900-89f1-1a13d15f5dd1","localeString":"en-GB","publishDate":"2026-03-31T15:10:13.155+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Log in to Mijn ING in 3 easy steps:\r\n1.\tOn Mijn ING: Choose ‘With a QR code’\r\n2.\tIn the ING App: Tap ‘Scanner’\r\n3.\tScan the QR code\r\nJust confirm in the app and you’re logged in."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Log in to Mijn ING even faster. Scan the code, confirm in the app, and done!","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/032a93cb-e9eb-4dfe-9b0a-154396d1a7f5/Woman-using-qr-code-on-smart-phone-to-rent-bike-share-bike","type":"image","width":5500,"original":"https://assets.ing.com/m/1738e0df0f23380e/original/Woman-using-qr-code-on-smart-phone-to-rent-bike-share-bike.jpg","extension":"jpg"},"title":"Logging into Mijn ING with a QR code","subtitle":"No more searching for usernames and passwords."},"backLink":{"textLink":{"url":"/en/personal/digital-banking/my-ing","text":"Internet banking with My ING"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"How it works"},{"componentType":"paragraph","richBody":{"value":"<p><span><span><span>Select whether you want to log in with a <strong>Personal</strong> or <strong>Business</strong> account and follow these 3 steps:</span></span></span></p><ol><li><span><span><span><span>On the <strong>Mijn ING </strong>login page: select ‘You can also log in like this: With a QR code’</span></span></span></span></li><li><span><span><span><span>Open the <strong>ING App</strong> and tap ‘Scanner’</span></span></span></span></li><li><span><span><span><span>Scan the QR code</span></span></span></span></li></ol><p><span><span><span>Just confirm in the app and you’re logged in. It’s that simple!</span></span></span></p>"}},{"componentType":"sectionTitle","title":"Benefits"},{"componentType":"paragraph","richBody":{"value":"<ul><li><strong><span lang=\"NL\" dir=\"ltr\"><span><span>No more login details needed</span></span></span></strong><br /><span><span><span>Always have access, even if you forget your username and password.</span></span></span></li><li><span><span><span><strong>Log in faster</strong></span></span></span><br /><span><span><span>Get access with just one confirmation in the ING App.</span></span></span></li><li><span><span><span><strong>Safe and secure</strong></span></span></span><br /><span><span><span>Everything’s handled via the app. You confirm, so you’re always in control.</span></span></span></li></ul>"}},{"componentType":"sectionTitle","title":"What you'll need"},{"componentType":"paragraph","richBody":{"value":"<ul><li><span><span><span>You’re logging in via a web brow.</span></span></span></li><li><span><span><span>You have an active ING App and access to Mijn ING.</span></span></span></li><li><span><span><span>You can only log into accounts you’ve also added to your ING App. </span></span></span><span lang=\"NL\" dir=\"ltr\"><span><span>Missing an account? Add it first in the ING App. </span></span></span></li></ul>"}},{"componentType":"sectionTitle","title":"FAQ"},{"componentType":"accordion","accordionList":[{"title":"Why can't I scan the QR code with my ING App?","richBody":{"value":"<p><span><span><span>You&apos;re probably using an outdated version of the app. Check if you have the latest version—keeping your app updated will allow you to use our newest features.</span></span></span></p>"}},{"title":"Why doesn’t my phone camera work to scan the QR code?","richBody":{"value":"<p><span><span><span>You need to scan the QR code using the scanner in the ING App. You’ll find it in the top right corner of the app. Your regular camera app won’t work for this.</span></span></span></p>"}},{"title":"Where can I find the scanner in my ING app?","richBody":{"value":"<p>You’ll find the <strong>‘Scanner’</strong> button at the top right of the ING app once you’re logged in. It’s located next to the <strong>‘Payment request’</strong> button on the home screen.</p>"}},{"title":"I stopped seeing the QR code—what’s going on?","richBody":{"value":"<p><span><span><span>Each QR code is only valid for a short time. Click on ‘refresh’ and you’ll get a new one right away.</span></span></span></p>"}},{"title":"I can’t find the option to log in with a QR code","richBody":{"value":"<p>Are you using a <strong>mobile browser</strong>? In that case, you’ll normally see the option <strong>“Log in via your app”</strong>. This lets you log in even faster, without needing to scan a QR code.</p><p>Would you <strong>still</strong> prefer to use a QR code?<br />In your mobile browser, select <strong>“Use your app on another device”</strong>. The QR code will appear after that.</p>"}},{"title":"Is logging in with a QR code secure?","richBody":{"value":"<p><span><span><span>Absolutely. It’s just as secure as logging in with your username and password. Only much easier, because you don’t have to remember anything.</span></span></span></p>"}},{"title":"Can I still log in with my username and password?","richBody":{"value":"<p><span><span><span>Yes, that’s still possible, just select the “With your username and password” option on the My ING login page. The choice is up to you.</span></span></span></p>"}},{"title":"I don’t have a mobile phone or tablet. What now?","richBody":{"value":"<p><span><span><span>No worries. You can also log in using a personal ING Scanner. You can read more about how that works here: </span></span></span><span lang=\"EN-US\" dir=\"ltr\"><span><span><a href=\"https://ing.nl/en/personal/digital-banking/my-ing/scanner\">The ING Scanner - ING</a></span></span></span></p>"}},{"title":"Can I scan the QR code with my ING Scanner?","richBody":{"value":"<p><span><span><span>No, that’s not possible. The ING Scanner does not support QR codes, only colour codes.</span></span></span></p>"}}]},{"componentType":"linkList","componentStyle":"default","iconTitle":{"title":"More about"},"textLinks":[{"url":"/en/personal/digital-banking/app/app-doesnt-work","text":"The ING App doesn't work"},{"url":"/en/personal/digital-banking/my-ing/cant-log-in","text":"Can't log in to Mijn ING"},{"url":"/en/personal/digital-banking/my-ing/lost-login-details","text":"Request login details"}]},{"componentType":"linkList","iconTitle":{"title":"Digital banking"},"textLinks":[{"url":"/en/personal/digital-banking/app","text":"ING app"},{"url":"/en/personal/digital-banking/my-ing","text":"Internet banking"},{"url":"/particulier/digitaal-bankieren/app/geld-overmaken","text":"Online payments"},{"url":"https://www.ing-events.nl/bijeenkomsten","text":"Online banking workshop"}]}]}}}