{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Your Annual Report shows all your accounts and products at ING.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What’s an Annual Report?"},{"componentType":"paragraph","richBody":{"value":"<p>Your Annual Report shows all your accounts and products at ING. You’ll see all your current and savings accounts, investments, loans, credit cards and mortgages all in one place. You can easily download, print and use your Annual Report to do your bookkeeping and file your tax return.</p>"}},{"componentType":"sectionTitle","title":"How do I receive my Annual Report?"},{"componentType":"paragraph","richBody":{"value":"<p>How do I receive my Annual Report? You can download your Annual Report from the ING app:  </p><ul><li><p>Open the ING app</p></li><li><p>Tap ‘Service’ at the bottom right and then ‘Your account’ </p></li><li><p>Tap ‘Annual Report’ and follow the steps</p></li></ul><p>If you don’t use the ING app yet, the following will apply depending on your personal situation: </p><ul><li>I have My ING: You can now download your 2025 Annual Report from <a href=\"http://mijn.ing.nl/banking/documents\">My ING</a> </li><li><p>I don’t have My ING: You’ll receive your Annual Report by post by 1 March 2026 </p></li></ul>"},"video":{"type":"video","originalUrl":"https://assets.ing.com/m/351935abf2c8b11c/original/How-to-Jaaroverzicht-downloaden-EN.mp4","videoPreviewURLs":["https://assets.ing.com/asset/2538ca6f-3b6b-4027-aad0-230b5f6285e7/1080p/How-to-Jaaroverzicht-downloaden-EN.mp4","https://assets.ing.com/asset/2538ca6f-3b6b-4027-aad0-230b5f6285e7/480p/How-to-Jaaroverzicht-downloaden-EN.mp4","https://assets.ing.com/asset/2538ca6f-3b6b-4027-aad0-230b5f6285e7/720p/How-to-Jaaroverzicht-downloaden-EN.mp4","https://assets.ing.com/asset/2538ca6f-3b6b-4027-aad0-230b5f6285e7/mp4/How-to-Jaaroverzicht-downloaden-EN.mp4"],"thumbnails":{"mini":"https://assets.ing.com/m/351935abf2c8b11c/mini-How-to-Jaaroverzicht-downloaden-EN.jpg","webimage":"https://assets.ing.com/m/351935abf2c8b11c/webimage-How-to-Jaaroverzicht-downloaden-EN.jpg","thul":"https://assets.ing.com/m/351935abf2c8b11c/thul-How-to-Jaaroverzicht-downloaden-EN.jpg"},"extension":["mp4"]}},{"accordionList":[{"richBody":{"value":"<p>A My ING account is personal and linked to one individual. If you both use the same codes, only the products of the owner of the My ING account will be visible. You’ll also see your joint current accounts. The customer without My ING (and only with their own products) will receive an Annual Report by post. If you and your partner have exactly the same products, the Annual Report will be merged and can be accessed in My ING. The Annual Reports for both of you are available in My ING.</p>"},"title":"My partner and I both bank at ING and use My ING. Why has one of us received an Annual Report by post?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Download your child's Annual Report"},{"componentType":"paragraph","richBody":{"value":"<ul><li>If you as a parent or guardian use My ING or the ING app, you can also access your children’s Annual Report in My ING. The accounts in your child&apos;s name are shown in their Annual Report.  </li><li>If you as a parent or guardian don’t yet use My ING or the ING app, your child&apos;s Annual Report will be posted to you automatically in February. </li><li>If your child has turned 18, you can no longer access their Annual Report in My ING. Your child can access their own Annual Report in My ING or the ING app. </li></ul>"}},{"accordionList":[{"richBody":{"value":"<p>Follow the same steps as you would to download your own Annual Report: </p><ul><li><p>Go to the menu next to your name at the upper right and select ‘Documents’ </p></li><li><p>You’ll now see all your Annual Reports, both yours and your child’s </p></li><li><p>Select the right year</p></li><li><p>Select the PDF file to start downloading the Annual Report </p></li></ul>"},"title":"How do I access my child's Annual Report in My ING?"},{"richBody":{"value":"<p>Then our records probably don’t show you as your child’s legal representative. You can easily change that in your ING app or in My ING. <a data-type=\"internal\" href=\"/particulier/klantenservice/gegevens-wijzigen/beheer-bankzaken-ouderlijk-gezag\">Here</a> you can find how to do so.</p><p>Once a child turns 18, their Annual Report can no longer be viewed in their legal representative’s My ING.  </p><p>Your child can access their own Annual Report in their own My ING or ING app.</p>"},"title":"I don’t see my child's Annual Report in My ING"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Your information in your tax return"},{"componentType":"paragraph","richBody":{"value":"<p>We provide your information, as far as required by law, to the Tax Administration. This information will be available in the pre-filled tax return from the time you can file your taxes. You&apos;ll see this information when you download the tax return. Please make sure that all information is correct and add any other necessary details. </p>"}},{"accordionList":[{"richBody":{"value":"<p>We communicate the following credit and debit amounts to the Tax Administration:</p><ul><li>The balances of your current and savings accounts, credit cards and investments</li><li>Interest received and paid</li><li>Dividends and withholding tax</li><li>Remaining loan and mortgage debt</li></ul><p>The information required for your tax return will depend on your personal situation.</p>"},"title":"What amounts do we communicate to the Tax Administration?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"The information in my Annual Report is incorrect"},{"componentType":"paragraph","richBody":{"value":"<p>The information in your Annual Report may not always be completely accurate. See below to find out how you can easily correct it yourself. </p>"}},{"accordionList":[{"richBody":{"value":"<p>If your name or address in the Annual Report is incorrect, you can easy <a data-type=\"internal\" href=\"/en/personal/customer-service/change-personal-details\">change it yourself</a>.  </p>"},"title":"My personal details"},{"richBody":{"value":"<p>Your Annual Report shows your available balance. This is the amount in the account including pre-authorisations and lines of credit. The book balance (the amount in the account without pending transactions) may be different.  </p><p>Debit card transactions, cash withdrawals or transfers via internet banking initiated on 31 December on or before 11:59 pm are included in the final balance in your ING Annual Report. In your current account transactions, these payments may be dated 2 January. This means that the book balance may vary from the balance shown in your Annual Report.  </p><p>This applies both to withdrawals from ING and other ATMs. Debit card payments and withdrawals abroad will have a later entry date but will still be reflected in the final balance. </p>"},"title":"The balance in my Annual Report"},{"richBody":{"value":"<p>A death has a large impact on family and friends. Our <a href=\"https://www.ing.nl/en/personal/customer-service/after-death\">Bereavement Service Desk</a> staff will assist you in taking care of the banking of the deceased.  </p>"},"title":"The person in the Annual Report has unfortunately died"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Can I also download the Annual Report if I’m an authorised third party?"},{"componentType":"paragraph","richBody":{"value":"<p>Unfortunately not. Only the person named in the Annual Report will have access to it in My ING. Or that person will receive a paper Annual Report.  </p><p>This is because the Annual Report shows all your accounts and products. You can see all your current and savings accounts, investments, loans, credit cards and mortgages. An authorised user is allowed to conduct transactions regarding one specific current account – not for all your accounts and banking products.  </p>"}},{"componentType":"sectionTitle","title":"Are you worried about money?"},{"componentType":"paragraph","richBody":{"value":"<p>More and more people are looking for help with their finances. Are you worried about money, maybe because of a change in your personal situation or because you suddenly need to make a large purchase? It can happen to all of us! It&apos;s important to get help, but where do you start? <a href=\"http://www.geldfit.nl\">Geldfit</a> can help. </p>"}},{"componentType":"sectionTitle","title":"Frequently asked questions about your Annual Report"},{"accordionList":[{"richBody":{"value":"<p>The Annual Report for 2025 will be available in the ING app and My ING from 1 February 2026. Do you not yet use the ING App or My ING? Then you’ll receive your Annual Report by post by 1 March 2026.</p><p> </p>"},"title":"When can I expect my 2025 Annual Report?"},{"richBody":{"value":"<p>The Dutch government works with other countries to combat tax evasion. One way is by exchanging bank account information with other countries. This information is shared under the Common Reporting Standard (CRS) or Foreign Account Tax Compliance Act (FATCA).  </p><p>We as a bank are required by law to report the data of organisations and tax residents of CRS countries and/or U.S. persons to the Dutch Tax Administration, which shares that information with the tax authorities of the relevant countries. For more information, for example about CRS countries, please visit www.belastingdienst.nl.  </p>"},"title":"I see the term ‘Internationale data exchange’ in my Annual Report. What does that mean?"},{"richBody":{"value":"<p>We transmit this information to the Tax Administration by account holder. This means that the total balance of the savings account(s) is reported to the Tax Administration for both the first and the second account holder. The Tax Administration then checks whether you are each other’s tax partner.  </p><p>If you’re tax partners, they’ll enter half of the savings balance for you and half for your partner. You can change the savings balance and divide it as you like for your tax return. If you are not tax partners, they’ll enter the entire balance for you and your partner. Each of you will then have to indicate in your tax return what part of the balance is yours. </p>"},"title":"I have a savings account in two names. How does ING report this savings balance to the Tax Administration?"},{"richBody":{"value":"<p>Since we also provide the details of that mortgage to the Tax Administration, you’ll receive an Annual Report regarding that product. </p>"},"title":"I’ve provided a guarantee for my son’s/daughter’s mortgage. Why have I received an Annual Report?"},{"richBody":{"value":"<p>We’re required to inform everyone who’s responsible for paying the mortgage debt, each of whom will receive an Annual Report. For example, if you co-signed your son’s or daughter’s mortgage agreement, you’ll also receive an Annual Report. The primary borrower can be recognised by the name above the mortgage.  </p><p>Or perhaps you’re getting divorced and waiting to be released from joint and several liability for your partner’s debts. You’ll continue to receive an Annual Report until that procedure has been completed. </p>"},"title":"I see a mortgage in my Annual Report that’s not mine"},{"richBody":{"value":"<p>Yes, you’ll receive an Annual Report from Nationale-Nederlanden in mid-February. This will state how much premium you paid in that year. If you have a shortfall in current pension provisions, you can deduct the premiums from your taxable income. To know if you have a shortfall, you first need to calculate your <a data-type=\"internal\" href=\"/particulier/sparen/waardeoverdracht-pensioenspaarrekening\">annual margin</a>.  </p><p>If you’ve taken out an accumulating annuity as a unit-linked policy, you’ll receive several Annual Reports per year. At the beginning of each year, Nationale-Nederlanden will send a statement about the accumulated value of the policy and how that value was calculated. The report will be based on:  </p><ul><li>The value at 1 January of the previous year</li><li>Increased by premium payments in the previous year </li><li>Reduced by fees, charges and life insurance premiums </li><li>And the return on investment (increase or decrease) will be accounted for </li></ul><p>During the year, you’ll also receive a report about the policy and its value, stating also how many units you’ve accumulated in the unit funds.  </p>"},"title":"Do I get an Annual Report about my accumulating annuity?"},{"richBody":{"value":"<ul><li>​​​​​​If this concerns an endowment policy that’s classified as mortgage-linked endowment insurance (Kapitaalverzekering Eigen Woning’ (KEW)), it will be accounted for in Box 1 of your income tax return. That means the value of this policy does not count towards your income.</li><li>If you have a personalised mortgage (Maatwerkhypotheek), you’ll receive a separate statement about the capital accumulation from Nationale-Nederlanden.</li><li>If you have a savings-based mortgage (Spaarhypotheek), you’ll receive a separate statement about the savings-linked policy every year (in the month that you took out the policy). And before 1 March, you’ll receive a tax statement about the value of the policy if it’s placed in Box 3 of your tax return.</li><li>For the life insurance, you’ll receive an annual tax statement from the company that provides the insurance cover.  </li></ul>"},"title":"Why don’t I see my mortgage policy in my Annual Report?"},{"richBody":{"value":"<p>If, when you took out your accumulating annuity, you deducted what you paid for a single premium policy, for example, from your taxes, the benefits will now be taxed. Nationale-Nederlanden will deduct the tax directly from your benefits. You’ll report that yourself to the Tax authorities.</p>"},"title":"Do I have to pay tax on the benefits from an immediate annuity from Nationale-Nederlanden. And if so, how?"},{"richBody":{"value":"<p>If you cancelled your account last year, you will still receive the annual statement by post. If it has been longer than that, please send a written request to ING:</p><p>ING<br />Customer service Payments<br />P.O. box 6135<br />8900 VC Leeuwarden</p><p><strong>From abroad:</strong></p><p>ING CUSTOMER SERVICE<br />PO Box 99960<br />8900 GA Leeuwarden</p><p>Please state the following in the letter:</p><ul><li>Account number </li><li>Date </li><li>Year of the desired Annual report </li><li>Address to which the Annual report should be sent </li><li>Attach a copy of identification </li><li>Your signature</li></ul>"},"title":"How do I get an Annual Statement if my account is closed?"},{"richBody":{"value":"<p>In the ING App and My ING you can view annual statements over the past 7 years. Older annual statements are no longer available via the ING App, Mijn ING, or our customer service.</p>"},"title":"Which annual statements are available in the ING App and Mijn ING?"}],"componentType":"accordion"},{"componentType":"linkList","iconTitle":{"title":"Wil je meer weten?"},"textLinks":[{"text":"Bekijk hier je Zakelijk Jaaroverzicht","url":"/zakelijk/digitaal-bankieren/service/het-zakelijk-jaaroverzicht"},{"text":"Informatie over de Vergoedingenstaat","url":"/particulier/betalen/tarieven/vergoedingenstaat"},{"text":"Log in en start een chat","url":"/content/documents/dbnl/shared/nl/interne-links/personal/digital-banking/-banking-chat?EW=true"}]},{"componentType":"feature","featureName":"survey-starter?surveyName=2244f5f5-97be-4912-b1ff-50e5c20f4e7a&withCard=True"}]},"hasMacro":false,"id":"a66856ef-e607-4eb8-87c7-9fd58d0181d6","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Internet banking with My ING","url":"/en/personal/digital-banking/my-ing"}},"componentType":"productHeader","coreHeader":{"headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/2a0772f67f280ac9/original/509103578.jpg","transformBaseUrl":"https://assets.ing.com/transform/0c30cfc3-84e3-478e-acc9-69256f0f9937/509103578","type":"image","width":1920},"subtitle":"Your Annual Report for 2025 is available now!","title":"Personal Annual Report"},"cta":{"componentType":"cta","textLink":{"text":"Download Annual Report","url":"https://mijn.ing.nl/banking/documents"}}},"publishDate":"2026-04-30T11:36:14.748+02:00"}}