{"type":"document","data":{"contentType":"onecms:subCategoryPage","flexPageMetadata":{"afmBanner":false,"description":"Use My ING (Internet banking) to do your banking digitally on your computer or laptop.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Most viewed"},{"cards":[{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/65d6fb0842cb76de/original/Young-child-holding-a-tablet-while-a-dog-is-lying-next-to-him-on-the-sofa.jpg","transformBaseUrl":"https://assets.ing.com/transform/85b7ec1b-2709-4f95-bcb0-d0d31728557f/Young-child-holding-a-tablet-while-a-dog-is-lying-next-to-him-on-the-sofa","type":"image","width":3130},"intro":"Learn what you can do with My ING and the ING app","link":{"url":"/en/personal/digital-banking/get-started"},"title":"Start banking digitally"},{"cardSize":"small","cardType":"service","componentType":"serviceCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/5dd87b710aa2da26/original/Close-up-of-woman-reading-book-in-bed-with-cat.jpg","transformBaseUrl":"https://assets.ing.com/transform/2da33073-61e7-445c-a7f0-b85c26982a6f/Close-up-of-woman-reading-book-in-bed-with-cat","type":"image","width":4500},"intro":"Internet banking with My ING is also available in English.","link":{"url":"/particulier/digitaal-bankieren/mijn-ing/english"},"title":"Internetbanking (English)"},{"cardSize":"small","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/2cc1750b73568f88/original/Funny-view-of-upside-down-legs-and-feet-behind-a-flower-bed-in-the-park.jpg","transformBaseUrl":"https://assets.ing.com/transform/e5af0bf9-620c-404b-9c10-8f51a4fe6008/Funny-view-of-upside-down-legs-and-feet-behind-a-flower-bed-in-the-park","type":"image","width":4200},"intro":"We're more than happy to help you out.","link":{"url":"/de-ing/toegankelijkheid"},"title":"Need help with your banking?"}],"componentType":"cards"},{"componentType":"linkList","iconTitle":{"title":"Getting started with Internet banking"},"textLinks":[{"text":"My ING and the app","url":"/en/personal/digital-banking/app"},{"text":"My ING and the scanner","url":"/en/personal/digital-banking/my-ing/scanner"},{"text":"If you have a joint account","url":"/particulier/digitaal-bankieren/en-of-rekening"},{"text":"Applying for Internet banking","url":"/en/personal/digital-banking/apply"},{"text":"Register your phone number to get SMS codes","url":"/particulier/digitaal-bankieren/telefoonnummer-registreren"}]},{"componentType":"linkList","iconTitle":{"title":"How My ING works"},"textLinks":[{"text":"Your first time using My ING","url":"/en/personal/digital-banking/first-time"},{"text":"Transfer money","url":"/en/personal/digital-banking/my-ing/transfer-money"},{"text":"Download account statements","url":"/en/personal/digital-banking/my-ing/statements-and-overviews"},{"text":"Change personal information","url":"/particulier/digitaal-bankieren/app/instellingen-wijzigen"},{"text":"Authorise a person","url":"/en/personal/payments/direct-debit/automatic-debit"}]},{"componentType":"linkList","iconTitle":{"title":"Internet Banking help"},"textLinks":[{"text":"Recover lost My ING login details or change login details","url":"/en/personal/digital-banking/my-ing/lost-login-details"},{"text":"Unable to log in","url":"/en/personal/digital-banking/my-ing/cant-log-in"},{"text":"My app doesn't work","url":"/en/personal/digital-banking/app/app-doesnt-work"},{"text":"My scanner doesn't work","url":"/en/personal/digital-banking/my-ing/scanner-doesnt-work"},{"text":"Change phone number for SMS","url":"/en/personal/digital-banking/my-ing/change-telephone-number"},{"text":"SMS codes temporarily unavailable","url":"/en/personal/digital-banking/my-ing/no-sms-codes"}]}]},"freeHeaderZone":{"flexComponents":[{"cards":[{"body":"You can apply for My ING at an ING branch or service point.","cardSize":"medium","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/4b2d7e252fcddbf1/original/YOUNG-WOMAN-USING-MOBILE-PHONE-WHILE-SITTING-AT-HOME.jpg","transformBaseUrl":"https://assets.ing.com/transform/235f1983-f8ae-434d-b6d5-ecb9fb63ce1e/YOUNG-WOMAN-USING-MOBILE-PHONE-WHILE-SITTING-AT-HOME","type":"image","width":7200},"intro":"Digital banking starts with applying for My ING.","link":{"url":"/en/personal/digital-banking/apply"},"title":"Internet banking with My ING"}],"componentType":"cards"}]},"hasMacro":false,"id":"9169099d-0f87-4dbd-b1c4-b11ecd3fe1b1","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Digital banking","url":"/en/personal/digital-banking"}},"componentType":"categoryHeader","coreHeader":{"title":"Internet banking with My ING"}},"publishDate":"2026-05-19T11:54:26.500+02:00"}}