Did you receive an email or message asking you to sign up for itsme? Signing up for itsme is always done via the itsme app, never through a web browser.
"},"title":"Beware of possible phishing!"},{"componentType":"sectionTitle","title":"What is iDIN?"},{"alignedImage":{"position":"left","altTextNL":"Logo: iDin","extension":"svg","original":"https://assets.ing.com/m/7b1c275f77e3df14/original/idin-logo.svg","transformBaseUrl":"https://assets.ing.com/transform/5e73acb6-3f84-4ebb-90b1-5359492379b4/idin-logo"},"componentType":"paragraph","richBody":{"value":"With iDIN, you can easily, securely and reliably identify yourself and log in online. iDIN has been jointly developed by banks. When you use iDIN, you identify yourself by sending your details via Mijn ING or the ING App. You always see which data is being shared, and you must always confirm before it is sent. Organizations can request various details via iDIN, such as your name, gender, date of birth and address. No other banking information is shared, and ING does not receive any data from the organisation.
"}},{"componentType":"sectionTitle","title":"How iDIN works"},{"componentType":"paragraph","richBody":{"value":"An organisation may ask you to use iDIN to identify yourself, log in, confirm your age, or sign. On the organisation’s website, select ‘ING’ from the list of banks. You will then be redirected to Mijn ING or the ING App, where you log in as you normally would.
Good to know: We cannot see what you do on a website. Likewise, a website does not get access to your banking details. Always read carefully how the organisation handles your personal data before sharing it.
"}},{"componentType":"sectionTitle","title":"Introducing itsme"},{"alignedImage":{"position":"right","extension":"jpg","original":"https://assets.ing.com/asset/54a19e9a-72d7-42fc-bad2-a9b0ea3c8c51/itsme-logo.jpg","transformBaseUrl":"https://assets.ing.com/transform/54a19e9a-72d7-42fc-bad2-a9b0ea3c8c51/itsme-logo"},"componentType":"paragraph","richBody":{"value":"itsme is the successor to iDIN. With itsme, you can easily and securely log in, sign, or share data. Unlike iDIN, you do this through your own itsme app.
"}},{"componentType":"sectionTitle","title":"What will change for you"},{"componentType":"paragraph","richBody":{"value":"Not much for now. Until the end of 2027, you can continue to use your own bank app (via iDIN) to identify yourself with other organisations. Starting in June 2026, you can also use the itsme app for this purpose.
"}},{"componentType":"sectionTitle","title":"Step by step towards itsme"},{"componentType":"paragraph","richBody":{"value":"The move from iDIN to itsme will happen step by step in 2026 and 2027.
Download the itsme app, scan your ID, and choose a security code. After that, you can quickly and securely log in, create an account, confirm payments, and sign documents using your smartphone.
"},"title":"How can you start using itsme?"},{"richBody":{"value":"itsme is free for consumers.
"},"title":"Is itsme free to use?"},{"richBody":{"value":"While iDIN works through your bank, itsme offers a single, recognisable app experience, regardless of the service or bank you use. You download and activate the itsme app, and from then on you can easily use the app to identify yourself, log in, confirm actions, and sign.
"},"title":"What is the difference between iDIN and itsme?"},{"richBody":{"value":"Banks introduced iDIN ten years ago as a secure method for digital identification. iDIN has successfully fulfilled that purpose. However, to prepare iDIN for the future—European regulations, eIDAS 2.0, and the growing demand for cross-border identity solutions—further development is needed. Through a formal RFP process (a public tender), the banks looked for the best party to take over this mandate. itsme emerged as the strongest candidate. This is therefore not a divestment, but a deliberate choice: placing iDIN with a party that has the European scale and proven track record to further develop it.
"},"title":"What is the reason for the Dutch banks to sell iDIN to itsme?"}],"componentType":"accordion"},{"componentType":"sectionTitle","title":"Read more about itsme"},{"componentType":"paragraph","richBody":{"value":""},"textLinks":[{"text":"A lot more information about itsme can be found on their website","url":"https://www.itsme-id.com/nl-nl/"}]},{"componentType":"linkList","iconTitle":{"title":"Digital banking"},"textLinks":[{"text":"ING app","url":"/en/personal/digital-banking/app"},{"text":"Internet banking","url":"/en/personal/digital-banking/my-ing"},{"text":"Online payments","url":"/particulier/digitaal-bankieren/app/geld-overmaken"},{"text":"Online banking workshop","url":"https://www.ing-events.nl/bijeenkomsten"}]}]},"hasMacro":false,"id":"c85ae9bd-400c-4c64-9e18-d42dee40a770","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Digital banking","url":"/en/personal/digital-banking"}},"componentType":"productHeader","coreHeader":{"headerImage":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/asset/727461da-f5c8-4856-95f8-294bbb2b3dc2/Man-paints-bench-red.jpg","transformBaseUrl":"https://assets.ing.com/transform/727461da-f5c8-4856-95f8-294bbb2b3dc2/Man-paints-bench-red","type":"image","width":6000},"subtitle":"Starting in June 2026, iDIN will gradually transition to itsme. Like iDIN, itsme is a secure and reusable way to log in and share your data. No worries—you can continue using iDIN until the end of 2027.","title":"Now iDIN, soon itsme."}},"publishDate":"2026-06-01T08:38:09.253+02:00"}}