{"type":"document","data":{"id":"0be51464-fde9-4187-be7c-456b2ef42202","localeString":"en-GB","publishDate":"2026-03-24T23:36:08.197+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Nowadays, banking is easier than ever. You can do it all online – just use your phone, tablet or PC! Not sure where to start? We'll guide you through it."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"We're dealing with money, after all! Learn how to get started here.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/85b7ec1b-2709-4f95-bcb0-d0d31728557f/Young-child-holding-a-tablet-while-a-dog-is-lying-next-to-him-on-the-sofa","type":"image","width":3130,"original":"https://assets.ing.com/m/65d6fb0842cb76de/original/Young-child-holding-a-tablet-while-a-dog-is-lying-next-to-him-on-the-sofa.jpg","extension":"jpg"},"title":"Start banking digitally","subtitle":"We understand the idea of banking on your computer, tablet or phone can take some getting used to."},"backLink":{"textLink":{"url":"/en/personal/digital-banking","text":"Digital banking"}}},"flexZone":{"flexComponents":[{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Register","body":"If you'd like start banking online, you'll first need a username and password for My ING internet banking.","textLink":{"url":"/en/personal/digital-banking/apply","text":"How it works"}},{"title":"Download the app","body":"Download and install the ING app on your phone or tablet.","textLink":{"url":"/en/personal/digital-banking/app/how-to-download-the-app-onto-your-smartphone-or-tablet","text":"How it works"}},{"title":"Activate the app","body":"Open the ING app, choose “I want to activate the app” and tap “Continue.” Log in with your username and the temporary password. Make sure you have your ID ready.","textLink":{"url":"/en/personal/digital-banking/app/how-to-activate-with-your-id-document","text":"How it works"}}]}},{"componentType":"sectionTitle","title":"Make the most of digital banking"},{"componentType":"paragraph","richBody":{"value":"<p>If you have a <strong>joint account</strong>, both account holders will need their <strong>own username and password</strong> to log in to My ING. Learn why on <a data-type=\"internal\" href=\"/en/personal/digital-banking/joint-account\">this page</a>, and how to set this up.</p>"}},{"componentType":"paragraph","title":"Can't find what you're looking for?","richBody":{"value":"<p>Please try the search bar at the top right of the screen. There, you can type what you&apos;re looking for. ‘Open an account&apos;, ‘authorise somebody, ‘direct debits’ or ‘children&apos;s account&apos;, for example.</p>"}}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"You may also like"},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Your account statements","intro":"View and download your account statements.","link":{"url":"/en/personal/digital-banking/my-ing/statements-and-overviews"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Transfer money","intro":"Pay a bill online in My ING.","link":{"url":"/en/personal/digital-banking/my-ing/transfer-money"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Digital banking workshop","intro":"Sign up for a workshop in your area","image":{"transformBaseUrl":"https://assets.ing.com/transform/0201f571-6984-4800-9523-5a88a65c4c09/Father-and-daughter-look-at-mobile-device-at-bedtime","type":"image","width":5760,"original":"https://assets.ing.com/m/77a8976039ae628a/original/Father-and-daughter-look-at-mobile-device-at-bedtime.jpg","extension":"jpg"},"link":{"url":"https://www.ing-events.nl/bijeenkomsten"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Practice with Steffie","intro":"Steffie explains it all.","image":{"transformBaseUrl":"https://assets.ing.com/transform/755d2717-44fd-40a6-a56e-eba4f1aca6f3/steffie","type":"image","width":225,"altTextEN":"Steffie.nl zo werkt het!","altTextNL":"Steffie.nl zo werkt het!","original":"https://assets.ing.com/m/17f0d23bd9abaedf/original/steffie.png","extension":"png"},"link":{"url":"https://bankieren.steffie.nl/nl/ing/"}}]}]}}}