{"type":"document","data":{"id":"f87f4806-14be-450c-ae81-a2431a89587b","localeString":"en-GB","publishDate":"2025-07-22T14:31:17.535+02:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Haven't logged in to My ING (online banking) yet? Here's how!"},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/85b7ec1b-2709-4f95-bcb0-d0d31728557f/Young-child-holding-a-tablet-while-a-dog-is-lying-next-to-him-on-the-sofa","type":"image","width":3130,"original":"https://assets.ing.com/m/65d6fb0842cb76de/original/Young-child-holding-a-tablet-while-a-dog-is-lying-next-to-him-on-the-sofa.jpg","extension":"jpg"},"title":"How to log in to My ING for the first time"},"backLink":{"textLink":{"url":"/en/personal/digital-banking","text":"Digital banking"}}},"flexZone":{"flexComponents":[{"componentType":"paragraph","richBody":{"value":"<p></p>"}},{"componentType":"applicationProcess","steps":{"stepList":[{"title":"Visit ing.nl","list":["Select the ‘Log in’ button at the top right of the screen.","This will take you to the login screen."]},{"title":"Log in","list":["Enter your username and the temporary password you've received in the post.","Forgotten or lost your login details? On the login screen, select ‘Lost your login details?’ and follow the steps."]},{"title":"Change your temporary password","textLink":{"url":"/de-ing/veilig-bankieren/5-bs/hoe-sterk-is-jouw-wachtwoord","text":"Tips on creating a strong password"},"list":["Think of a strong password that's hard to guess.","Replace the temporary password with your new password.","Use your new password to log in from now on."]},{"title":"Activate the ING App","textLink":{"url":"/en/personal/digital-banking/app/how-to-get-the-app-on-your-smartphone-or-tablet","text":"Download the app"},"list":["Create a new password and enter it.","You can now download and activate the ING app."]}]}},{"componentType":"linkList","iconTitle":{"title":"Digital banking"},"textLinks":[{"url":"/en/personal/digital-banking/app","text":"ING app"},{"url":"/en/personal/digital-banking/my-ing","text":"Internet banking"},{"url":"/particulier/digitaal-bankieren/app/geld-overmaken","text":"Online payments"},{"url":"https://www.ing-events.nl/bijeenkomsten","text":"Online banking workshop"}]}]}}}