{"type":"document","data":{"id":"9dee3b82-1944-43dc-9ac3-663f087fb521","localeString":"en-GB","publishDate":"2026-04-01T09:00:00.191+02:00","contentType":"onecms:productPage","hasMacro":true,"macros":["app_on_the_web:min_os_version.current.ios.name"],"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Here’s how to make sure you have the latest version of the ING App on your iPhone or iPad so that it’s always up to date."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"Never miss an update with automatic updates – easy!","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/8a67ebf7-3e00-434c-998a-6c59d6a71ceb/Payment-request-via-whatsapp-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/3e0e2e3c333a550d/original/Payment-request-via-whatsapp-1920.jpg","extension":"jpg"},"title":"Updating your app for Apple","subtitle":"Secure and done in no time"},"backLink":{"textLink":{"url":"/en/personal/digital-banking/app","text":"Digital banking"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Automatic updates"},{"componentType":"paragraph","richBody":{"value":"<p>You can have your smartphone or tablet automatically update your apps. This ensures that you always have the latest version of the app, without having to do anything yourself. <br /><br /><strong>Here&apos;s how:</strong></p><ol><li>Go to &apos;Settings&apos; on your iPhone or iPad</li><li>Go to ‘App Store’ </li><li>Toggle ‘App updates’ (find it under ‘Automatic downloads’). You do so by dragging the white ball to the right. The bar will now turn green. Done! </li><li>The app will now automatically update as soon as a new update is available.   </li><li>If you&apos;d rather manually update your app every time there&apos;s a new update, follow the steps below. </li></ol>"}},{"componentType":"accordion","accordionList":[{"title":"Manually update in 4 steps","richBody":{"value":"<p><strong>Updating the mobile banking app </strong></p><ol><li>Tap the ‘<a href=\"https://apps.apple.com/nl/app/ing-bankieren/id474495017?l=nl&amp;ls=1\">App Store</a>’ icon </li><li>In the search bar, type ‘ING App&apos;.</li><li>If there&apos;s an update available, you&apos;ll see an icon and ‘Update’</li><li>Select this icon. This will update the app. </li></ol><p>If the ‘Update’ text doesn&apos;t appear next to the ING banking app, you probably already have the latest version. If you have an older version of iOS, you may have to delete the current app from your phone. Then download and activate the app again to use the best version for your device. </p>"}}]},{"componentType":"sectionTitle","title":"Software update for your phone"},{"componentType":"paragraph","richBody":{"value":"<p>Our app isn&apos;t the only thing that requires regular updates – your phone does too. If you don&apos;t update, it may not be able to run the latest version of our app. Every so often, Apple releases so-called software updates for your phone. These software updates are numbered. Currently, the minimum software version required for our app is %{app_on_the_web:min_os_version.current.ios.name}%. Here&apos;s how to update iOS on your iPhone or iPad. </p>"}},{"componentType":"accordion","accordionList":[{"title":"How to update iOS software (Apple)","richBody":{"value":"<ol><li>Go to your smartphone or tablet&apos;s settings </li><li>Select &apos;General’ </li><li>Select ‘Software update’ </li><li>If there&apos;s a new update available, you&apos;ll find it here. Select ‘Update’ to start downloading the update. Then select ‘Install&apos;. </li><li>Once the installation is complete, you can try to update or download the mobile banking app again. </li></ol>"}}]},{"componentType":"sectionTitle","title":"Unable to update?"},{"componentType":"paragraph","richBody":{"value":"<p>If you&apos;re unable to update to %{app_on_the_web:min_os_version.current.ios.name}%, your iPhone or iPad is unfortunately outdated. </p>"},"textLinks":[{"url":"/en/personal/digital-banking/app/cant-update","text":"What you can do"}]},{"componentType":"linkList","iconTitle":{"title":"Any questions?"},"textLinks":[{"url":"/particulier/digitaal-bankieren/app/software-update","text":"How to update your software"},{"url":"/en/personal/digital-banking/app/cant-update","text":"If you're unable to update"},{"url":"/particulier/digitaal-bankieren/app/updaten-vraag-en-antwoord","text":"Questions and answers"}]},{"componentType":"linkList","iconTitle":{"title":"Digital banking"},"textLinks":[{"url":"/en/personal/digital-banking/app","text":"ING app"},{"url":"/en/personal/digital-banking/my-ing","text":"Internet banking"},{"url":"/particulier/digitaal-bankieren/app/geld-overmaken","text":"Online payments"},{"url":"https://www.ing-events.nl/bijeenkomsten","text":"Online banking workshop"}]}]}}}