{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Easily switch from the ING Scanner to the ING App. Log in to Mijn ING faster and just as securely, and receive €50 as a gift when you sign up for the promotion in advance.","robotInstruction":{"noFollow":true,"noIndex":true}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"This is how you get €50"},{"componentType":"applicationProcess","steps":{"stepList":[{"body":"This takes less than 1 minute.","textLink":{"text":"Sign up for the €50 gift","url":"https://mijn.ing.nl/banking/campaign-management/c36d26ed-e782-5502-baa7-05001e002cc4"},"title":"Sign up  for the €50 gift before 31 October"},{"title":"Download and activate the ING App"},{"body":"Then you’ll automatically receive €50 in your account.","textLink":{"text":"Terms and conditions","url":"https://assets.ing.com/m/b5c9fbe6d5bad21a/original/Actievoorwaarden-Stap-over-van-de-scanner-op-de-app-ING-always-on-2026-v1-2-EN.pdf"},"title":"Do you meet the promotional terms and conditions?"}]}},{"componentType":"cta","textLink":{"text":"Sign up for €50 gift","url":"https://mijn.ing.nl/banking/campaign-management/c36d26ed-e782-5502-baa7-05001e002cc4"}},{"componentType":"sectionTitle","title":"ING App and Mijn ING: the ideal combination"},{"componentType":"paragraph","richBody":{"value":"<p>With the ING App, you can easily keep using Mijn ING as well. For most customers, the ING App is a perfect addition to Mijn ING because:</p><p>For example, want to quickly check your balance? In Mijn ING you first need to log in with (1) your username, (2) your password, (3) scan the colour code with your ING Scanner, (4) enter your PIN, and (5) type over the long digit code. With the ING App, none of this is necessary — and it’s just as secure!</p>"}},{"componentType":"sectionTitle","title":"What others say"},{"componentType":"paragraph","richBody":{"value":"<p>Recently, we surveyed customers who switched from the ING Scanner to the ING App. They rated the ING App an 8.8.<br />Frequently mentioned experiences include:</p><ul><li>‘Easy and convenient to use.’</li><li>‘You can do everything you need.’</li><li>‘It works quickly and smoothly.’</li></ul>"},"textLinks":[{"text":"All about the ING App","url":"/en/personal/digital-banking/app"}]},{"componentType":"sectionTitle","title":"What others ask about the ING App"},{"accordionList":[{"richBody":{"value":"<p>Of course! Internet banking via Mijn ING works very well on a computer — for example, when you want to manage your banking in detail. The ING App is the <strong>perfect </strong>complement to Mijn ING.</p><p>Good to know:</p><ul><li>The ING App is specially designed for smartphones and tablets.</li><li>The ING App automatically adapts to your device’s screen size, so you don’t need to zoom in.</li><li>Have you set a larger display on your smartphone or tablet? Larger text and numbers? The ING App automatically adjusts. This also applies if your device language is set to English.</li></ul>"},"title":"Can I still use Mijn ING?"},{"richBody":{"value":"<p>At <a href=\"https://www.kpn.com/ing-app-nieuw-toestel?a=ing-overstappen-app\">ing.nl/kpn-actie</a>, we&apos;ve put together a selection of smartphones that are compatible with the ING App. When you purchase a device, you&apos;ll also receive help with the installation. That way, you can still use the ING App.</p>"},"title":"Do you not have a smartphone, or is your device too old for the ING App?"},{"richBody":{"value":"<p>You protect your ING App with a self‑chosen 5‑digit mobile <strong>PIN</strong>. With this personal code, you can log in securely.</p><p>Good to know:</p><ul><li>If you keep your 5‑digit mobile PIN as secret as your Debit Card PIN, no one else can access your money, even if you lose your phone unexpectedly.</li><li>Lost your phone or tablet, or had it stolen? Don’t worry, your banking remains protected. Via the <a href=\"https://www.ing.nl/en/personal/customer-service/hotline\">emergency line</a>, you can block your ING App immediately.</li></ul><p>Tip: <a href=\"https://www.seniorweb.nl/artikel/bankieren-via-een-app-is-veilig\">Read why SeniorWeb considers </a>banking via a banking app to be<strong> safer</strong>.</p>"},"title":"Is the ING App secure?"},{"richBody":{"value":"<p>Absolutely! Through our <a href=\"https://www.ing.nl/en/bank/accessibility/telephone-support\">Samen Digitaal (Digital Together) Line</a> you can call ING for support. They can guide you step by step in installing the ING App. Or visit one of our <a href=\"https://www.ing.nl/particulier/klantenservice/bankzaken-beginnen-of-beeindigen/geldautomaat-of-kantoor-zoeken\">ING Service Points</a>. There you’ll receive personal help with digital banking. No appointment needed.</p>"},"title":"Can ING help me if I have trouble downloading and activating the ING App?"},{"richBody":{"value":"<p>Good to know:</p><ul><li>The ING App is specially designed for smartphones and tablets.</li><li>The ING App adapts to your device’s screen size, so no zooming is required.</li><li>Have you chosen a larger display setting, so larger letters and numbers? Then the ING App automatically adopts these settings.</li></ul>"},"title":"How readable is the ING App?"}],"componentType":"accordion"}]},"hasMacro":false,"id":"7ffc2755-5291-49f8-9057-75b1a3e63f47","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Mobile banking with the ING App","url":"/en/personal/digital-banking/app"}},"componentType":"productHeader","coreHeader":{"body":"From now on, log in to Mijn ING even more easily and just as securely. Replace your ING Scanner with the ING App today and discover the extra benefits.\r\nPlease note: you will only receive the €50 if you sign up for this promotion first.","headerImage":{"extension":"jpg","original":"https://assets.ing.com/m/4a00ee30d878c143/original/A-happy-woman-with-glasses-laughing-as-she-uses-her-phone-outside-among-tropical-plants.jpg","transformBaseUrl":"https://assets.ing.com/transform/2cf62764-aec0-4519-8a22-1dd508536449/A-happy-woman-with-glasses-laughing-as-she-uses-her-phone-outside-among-tropical-plants","type":"image","width":6240},"title":"Switch to the ING App and get €50 as a gift"},"cta":{"componentType":"cta","textLink":{"text":"Download in Google Play","url":"https://play.google.com/store/apps/details?id=com.ing.mobile&pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1"}},"secondaryCta":{"textLink":{"text":"Download in App Store","url":"https://apps.apple.com/nl/app/ing-bankieren/id474495017?mt=8"}}},"publishDate":"2026-07-28T15:01:51.688+02:00"}}