{"type":"document","data":{"id":"1181ca7f-a86b-47a0-a3e2-74091f01e9b8","localeString":"en-GB","publishDate":"2024-11-07T17:46:32.091+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"You use a mobile PIN to log in to your app and to conform payments."},"mainHeaderZone":{"componentType":"productHeader","coreHeader":{"body":"That means only you will have access to your banking. You'll use this PIN to log in to your app and to confirm payments.","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/c6262dbe-e3be-4436-9205-dbfe6ff9c764/Portrait-of-a-woman-inspecting-industrial-rods","type":"image","width":7952,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/66a4defdc1ebdbdf/original/Portrait-of-a-woman-inspecting-industrial-rods.jpg","extension":"jpg"},"title":"Log in with your mobile PIN","subtitle":"You'll choose your own mobile PIN for the mobile banking app."},"backLink":{"textLink":{"url":"/en/personal/digital-banking/app","text":"Mobile banking with the ING App"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What's a mobile PIN?"},{"componentType":"paragraph","richBody":{"value":"<p>A mobile PIN is a five-digit code that you use to log in to your app. You&apos;ll choose your own mobile PIN when you activate the app on your smartphone or tablet. After that, you&apos;ll use it whenever you log in to the app. You&apos;ll also use this PIN to confirm your payments in the app.</p>"},"textLinks":[{"url":"/en/personal/digital-banking/app/forgotten-app-pin","text":"Reset or change mobile PIN"}]},{"componentType":"sectionTitle","title":"Mobile PIN criteria"},{"componentType":"paragraph","title":"A mobile PIN is a five-digit code.","richBody":{"value":"<p>Make sure this code is not too easy for others to guess. Here are a few tips.  </p><ol><li><p>Make sure the numbers you choose are not ascending or descending (like 12345 or 54321).  </p></li><li><p>Don&apos;t repeat the number five times (not 00000 or 77777, for example). </p></li><li><p>Please don&apos;t choose an obvious password, such as your date of birth, postal code or part of your phone number.</p></li></ol>"},"alignedImage":{"transformBaseUrl":"https://assets.ing.com/transform/bfdbdfac-a994-4112-93be-278caf1af67a/2-RichIcons-Devices-loginscreen","altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/4f41c37ddfdaceab/original/2-RichIcons-Devices-loginscreen.svg","extension":"svg"}},{"componentType":"sectionTitle","title":"Log in with facial recognition or fingerprint"},{"componentType":"paragraph","richBody":{"value":"<p>If your smartphone or tablet has a fingerprint sensor or facial recognition, you can use that to log in. You won&apos;t have to enter a mobile PIN any more. But make sure to remember your mobile PIN. You&apos;ll need it if your fingerprint or facial recognition isn&apos;t working.</p>"},"textLinks":[{"url":"/en/personal/digital-banking/app/how-it-works","text":"More about logging in with facial recognition or fingerprint"}]},{"componentType":"linkList","iconTitle":{"title":"Digital banking"},"textLinks":[{"url":"/en/personal/digital-banking/app","text":"ING app"},{"url":"/en/personal/digital-banking/my-ing","text":"Internet banking"},{"url":"/particulier/digitaal-bankieren/app/geld-overmaken","text":"Online payments"},{"url":"https://www.ing-events.nl/bijeenkomsten","text":"Online banking workshop"}]}]}}}