{"type":"document","data":{"id":"ced72067-9386-4d5d-8a81-a018e156739c","localeString":"en-GB","publishDate":"2026-03-09T20:50:49.839+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Here’s how to download the ING App on your smartphone or tablet."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://play.google.com/store/apps/details?id=com.ing.mobile&pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1","text":"Download on Google Play"}},"secondaryCta":{"textLink":{"url":"https://apps.apple.com/nl/app/ing-bankieren/id474495017?mt=8","text":"Download on the App Store"}},"coreHeader":{"body":"More than 5 million customers already have the ING App and rate it an average of 4.6!","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/07a9d1b4-4c0d-40b3-9590-5043b6d7fe35/Group-of-people-cheering-and-filming-a-concert-with-mobile-phones-and-selfie-sticks","type":"image","width":5616,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/e0ba6ca5318562c/original/Group-of-people-cheering-and-filming-a-concert-with-mobile-phones-and-selfie-sticks.jpg","extension":"jpg"},"title":"Download and activate the ING App"},"backLink":{"textLink":{"url":"/en/personal/digital-banking/app","text":"Mobile banking with the ING App"}}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Download the app first, then activate it"},{"componentType":"paragraph","richBody":{"value":"<p>Once you&apos;ve downloaded the ING App on the App Store or Google Play store, you need to activate it. That way, you&apos;ll make the app your own.</p>"},"textLinks":[{"url":"/en/personal/digital-banking/app/how-to-download-the-app-onto-your-smartphone-or-tablet","text":"Learn more about downloading the app"}]},{"componentType":"sectionTitle","title":"Activate the ING App"},{"componentType":"paragraph","richBody":{"value":"<p>You activate the ING App with a QR code or with your My ING login details. </p><p> </p><p><strong>Activate with QR code</strong><br />Do you have a device on which the ING App is already active? Then you can activate the app on your new device using a QR code.  </p><p> </p><p><strong>Activate using your ID</strong></p><p>Alternatively you can activate the app with your My ING login details and an identity document. Please have the following ready:</p><ul><li>your My ING login details</li><li>your passport, an ID card from the EU, a Dutch residence permit, a Foreign Nationals Identity Document or a Dutch driving license.</li></ul>"},"textLinks":[{"url":"/en/personal/digital-banking/app/activate-ing-app-with-qr-code","text":"Activate with QR code"},{"url":"/en/personal/digital-banking/app/how-to-activate-with-your-id-document","text":"Activate with ID"}]},{"componentType":"sectionTitle","title":"Did you find what you were looking for?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"url":"https://feedback.ing.com/feedback/nl-NL?name=1136fe34-6ee7-4875-b9d5-5b193d69b03f","text":"Let us know!"}]}]}}}