{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Here’s how to download the ING App on your smartphone or tablet.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Download the app first, then activate it"},{"componentType":"paragraph","richBody":{"value":"<p>Once you&apos;ve downloaded the ING App on the App Store or Google Play Store, you need to activate it. That way, you&apos;ll make the app your own.</p>"},"textLinks":[{"text":"Learn more about downloading the app","url":"/en/personal/digital-banking/app/how-to-download-the-app-onto-your-smartphone-or-tablet"}]},{"componentType":"sectionTitle","title":"Activate the ING App"},{"componentType":"paragraph","richBody":{"value":"<p>You activate the ING App with a QR code or with your My ING login details. </p><p> </p><p><strong>Activate with QR code</strong><br />Do you have a device on which the ING App is already active? Then you can activate the app on your new device using a QR code. We will then check the mobile phone number register with us. Make sure the SIM card or eSIM for this number is in your new device. Alternatively, we can continue by verifying an identity document. </p><p> </p><p><strong>Activate with your My ING login details</strong></p><p>Don&apos;t have the ING App on another device? You can also activate the app with your My ING login details and an identity document. Please have the following ready:</p><ul><li>your My ING login details</li><li>your passport, an ID card from the EU, a Dutch residence permit, a Foreign National Identity Document or a Dutch driver&apos;s licence.</li></ul><p> </p><p>More information on how to activate your ING App.</p>"},"textLinks":[{"text":"Activate with QR code","url":"/en/personal/digital-banking/app/activate-ing-app-with-qr-code"},{"text":"Activate with My ING login details","url":"/en/personal/digital-banking/app/how-to-activate-with-your-id-document"}]},{"componentType":"sectionTitle","title":"Did you find what you were looking for?"},{"componentType":"paragraph","richBody":{"value":"<p></p>"},"textLinks":[{"text":"Let us know!","url":"https://feedback.ing.com/feedback/nl-NL?name=1136fe34-6ee7-4875-b9d5-5b193d69b03f"}]}]},"hasMacro":false,"id":"ced72067-9386-4d5d-8a81-a018e156739c","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Mobile banking with the ING App","url":"/en/personal/digital-banking/app"}},"componentType":"productHeader","coreHeader":{"body":"More than 5 million customers already have the ING App and rate it an average of 4.6!","headerImage":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/e0ba6ca5318562c/original/Group-of-people-cheering-and-filming-a-concert-with-mobile-phones-and-selfie-sticks.jpg","publishedAt":"2022-05-26T15:06:37Z","transformBaseUrl":"https://assets.ing.com/transform/07a9d1b4-4c0d-40b3-9590-5043b6d7fe35/Group-of-people-cheering-and-filming-a-concert-with-mobile-phones-and-selfie-sticks","type":"image","updatedAt":"2022-08-22T08:53:35Z","width":5616},"title":"Download and activate the ING App"},"cta":{"componentType":"cta","textLink":{"text":"Download on Google Play","url":"https://play.google.com/store/apps/details?id=com.ing.mobile&pcampaignid=pcampaignidMKT-Other-global-all-co-prtnr-py-PartBadge-Mar2515-1"}},"secondaryCta":{"textLink":{"text":"Download on the App Store","url":"https://apps.apple.com/nl/app/ing-bankieren/id474495017?mt=8"}}},"publishDate":"2026-09-15T11:59:33.101+02:00"}}