{"type":"document","data":{"contentType":"onecms:productPage","flexPageMetadata":{"afmBanner":false,"description":"Here’s how to download and activate the ING App.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"What you'll need"},{"componentType":"paragraph","richBody":{"value":"<p>You activate the ING App with a QR code or with your My ING login details. </p><p> </p><p><strong>Activate with QR code</strong><br />Do you have a device on which the ING App is already active? Then you can activate the app on your new device using a QR code. We will then check the mobile phone number register with us. Make sure the SIM card or eSIM for this number is in your new device. Alternatively, we can continue by verifying an identity document. </p><p> </p><p><strong>Activate with your My ING login details</strong></p><p>Don&apos;t have the ING App on another device? You can also activate the app with your My ING login details and an identity document. Please have the following ready:</p><ul><li>your My ING login details</li><li>your passport, an ID card from the EU, a Dutch residence permit, a Foreign National Identity Document or a Dutch driver&apos;s licence.</li></ul>"},"textLinks":[{"text":"Activate with QR code","url":"/en/personal/digital-banking/app/activate-ing-app-with-qr-code"},{"text":"Activate with My ING login details","url":"/en/personal/digital-banking/app/how-to-activate-with-your-id-document"}]},{"componentType":"linkList","iconTitle":{"title":"More about"},"textLinks":[{"text":"Getting started with digital banking","url":"/en/personal/digital-banking/get-started"},{"text":"Unable to activate?","url":"/en/personal/digital-banking/app/app-doesnt-work"},{"text":"Request My ING login details","url":"/en/personal/digital-banking/my-ing/lost-login-details"}]},{"componentType":"linkList","iconTitle":{"title":"Digital banking"},"textLinks":[{"text":"ING app","url":"/en/personal/digital-banking/app"},{"text":"Internet banking","url":"/en/personal/digital-banking/my-ing"},{"text":"Online payments","url":"/particulier/digitaal-bankieren/app/geld-overmaken"},{"text":"Online banking workshop","url":"https://www.ing-events.nl/bijeenkomsten"}]}]},"hasMacro":false,"id":"132faa81-373d-4c68-af66-a5da692cd258","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Mobile banking with the ING App","url":"/en/personal/digital-banking/app"}},"componentType":"productHeader","coreHeader":{"body":"Once you've downloaded the app on your phone or tablet, you can activate it. We'll walk you through the steps.","headerImage":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/bf23891f2e45609/original/Donuts-doughnuts.jpg","publishedAt":"2022-05-26T13:57:31Z","transformBaseUrl":"https://assets.ing.com/transform/ea9dc6bd-c09b-4cac-a2e5-8a5d06252d21/Donuts-doughnuts","type":"image","updatedAt":"2022-08-22T09:01:05Z","width":3264},"title":"How to activate the ING App"}},"publishDate":"2026-09-15T11:52:48.042+02:00"}}