{"type":"document","data":{"id":"207db3c8-f61f-41f0-9d8d-b0a9f264f853","localeString":"en-GB","publishDate":"2026-04-16T13:50:44.986+02:00","contentType":"onecms:categoryPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"This is digital banking at ING."},"mainHeaderZone":{"componentType":"categoryHeader","coreHeader":{"title":"Digital banking","subtitle":"Meet digital banking at ING"}},"flexZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Download and activate the ING App"},{"componentType":"paragraph","title":"The ING App is free and available for Android (Play Store) and iOS (App Store)","richBody":{"value":"<p>To activate the ING App, you&apos;ll need:</p><ul><li>A valid ID (an ID card or passport)</li><li>Your My ING login details</li></ul>"},"textLinks":[{"url":"/en/personal/digital-banking/app/how-to-activate-with-your-id-document-background","text":"Learn more about activating the ING App using your ID."}],"alignedImage":{"position":"right","transformBaseUrl":"https://assets.ing.com/transform/89d72638-6ae6-4f36-8950-7b6021d52cbd/Side-view-of-pink-haired-girl-with-headphones-using-a-laptop-at-home","original":"https://assets.ing.com/m/5c606120fecf35/original/Side-view-of-pink-haired-girl-with-headphones-using-a-laptop-at-home.jpg","extension":"jpg"}},{"componentType":"cta","textLink":{"url":"/en/personal/digital-banking/app/how-to-download-the-app-onto-your-smartphone-or-tablet","text":"How to download the ING App"}},{"componentType":"sectionTitle","title":"Watch our explanation videos"},{"componentType":"paragraph","title":"Should I start banking using the ING App or My ING?","richBody":{"value":"<p>In our handy explanation videos, you&apos;ll learn how to activate the ING App and My ING using your ID. </p><p>You&apos;ll also learn how to make payments, change your daily limit for My ING and the app, download bank statements and more. </p><p>Of course, we&apos;d also like to tell you more about our tools and innovations.  </p><p><a href=\"http://www.youtube.com/playlist?list=PL961172C6641B63EF\">To the videos (YouTube)</a></p>"}},{"componentType":"sectionTitle","title":"In charge of your money"},{"componentType":"paragraph","richBody":{"value":"<p>If your expenses differ by the month, how do you keep track of your finances? This can be quite a challenge. We&apos;ll help you get started with a few tools and tips.</p>"},"textLinks":[{"url":"/en/personal/digital-banking/your-app","text":"Learn how to get – and stay – in control of your money"}],"alignedImage":{"transformBaseUrl":"https://assets.ing.com/transform/2bcb8e46-95ea-4b97-8608-2d72944d02cd/Woman-in-blowing-large-bubbles","original":"https://assets.ing.com/m/2e3232f78d6ef3bc/original/Woman-in-blowing-large-bubbles.jpg","extension":"jpg"}},{"componentType":"sectionTitle","title":"Bank securely"},{"componentType":"paragraph","title":"Do it your way.","richBody":{"value":"<p>Whether you&apos;re transferring money using My ING, checking your balance in the ING App, paying contactless in the grocery store or shopping online: with ING, it&apos;s all safe.</p><p>Afraid you may be the victim of fraud or a scam? Please call us right away. We&apos;ll immediately take measures to protect you by blocking your account, for instance.</p>"},"textLinks":[{"url":"/en/bank/safe-banking","text":"Read all about safe online banking"}],"alignedImage":{"transformBaseUrl":"https://assets.ing.com/transform/7cc21c5e-b1bc-418d-92bc-fbc4f81d4ca2/Customer-making-payment-with-nfc-technology-at-super-market-woman-wearing-face-mask-placing-her-mobile-phone-over-credit-card-reader-at-grocery-store-checkout-counter-for-making-payment","original":"https://assets.ing.com/m/5ed44ef81d823d5c/original/Customer-making-payment-with-nfc-technology-at-super-market-woman-wearing-face-mask-placing-her-mobile-phone-over-credit-card-reader-at-grocery-store-checkout-counter-for-making-payment.jpg","extension":"jpg"}},{"componentType":"linkList","linkListCTA":{"textLink":{"url":"https://mijn.ing.nl/login","text":"Signing in"},"icon":{"transformBaseUrl":"https://assets.ing.com/transform/66767b86-26d2-4056-805d-9b3bb91cafdc/Navigation-Login_Outline","type":"image","width":32,"altTextNL":"\"\"","original":"https://assets.ing.com/m/41a5e0485c5fa2c1/original/Navigation-Login_Outline.svg","extension":"svg"}},"iconTitle":{"title":"Internet banking"},"textLinks":[{"url":"/en/personal/digital-banking/apply","text":"Request internet banking"},{"url":"/en/personal/digital-banking/first-time","text":"Using My ING for the first time"},{"url":"/en/personal/digital-banking/my-ing/lost-login-details","text":"Lost your login details?"},{"url":"/particulier/digitaal-bankieren/telefoonnummer-registreren","text":"Register your phone number"}]}]},"complementaryZone":{"flexComponents":[{"componentType":"sectionTitle","title":"Online for the first time"},{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"small","title":"How the app works","intro":"Learn how to use the app on this page, and what you can use it for. Or learn more in your app under Service.","image":{"transformBaseUrl":"https://assets.ing.com/transform/219d7a16-3ba9-4091-90fe-088f53de84f3/ING-app-Servicepage-zoom","type":"image","width":1265,"altTextEN":"\"\"","altTextNL":"Screenshot: Service in Mobiel Bankieren App","original":"https://assets.ing.com/m/7bc389db1c6bb849/original/ING-app-Servicepage-zoom.png","extension":"png"},"link":{"url":"/en/personal/digital-banking/app/how-it-works"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"How My ING works","intro":"Banking is easy with My ING. Wherever and whenever you want.","image":{"transformBaseUrl":"https://assets.ing.com/transform/c019de16-2641-493a-b34c-775ae9f1d989/OneWeb-overviewpage","type":"image","width":2300,"altTextEN":"\"\"","altTextNL":"\"\"","original":"https://assets.ing.com/m/3ecc158a825b6f1f/original/OneWeb-overviewpage.png","extension":"png"},"link":{"url":"/particulier/digitaal-bankieren/mijn-ing/zo-werkt-het"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Need help with your banking?","intro":"We're more than happy to help you out.","image":{"transformBaseUrl":"https://assets.ing.com/transform/e5af0bf9-620c-404b-9c10-8f51a4fe6008/Funny-view-of-upside-down-legs-and-feet-behind-a-flower-bed-in-the-park","type":"image","width":4200,"original":"https://assets.ing.com/m/2cc1750b73568f88/original/Funny-view-of-upside-down-legs-and-feet-behind-a-flower-bed-in-the-park.jpg","extension":"jpg"},"link":{"url":"/de-ing/toegankelijkheid"}},{"componentType":"productCard","cardType":"product","cardSize":"small","title":"Digital banking workshop","intro":"Sign up for a workshop in your area","image":{"transformBaseUrl":"https://assets.ing.com/transform/0201f571-6984-4800-9523-5a88a65c4c09/Father-and-daughter-look-at-mobile-device-at-bedtime","type":"image","width":5760,"original":"https://assets.ing.com/m/77a8976039ae628a/original/Father-and-daughter-look-at-mobile-device-at-bedtime.jpg","extension":"jpg"},"link":{"url":"https://www.ing-events.nl/bijeenkomsten"}}]}]},"freeHeaderZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Mobile banking using the ING App","intro":"You can easily manage your banking yourself with the ING App. On your smartphone or tablet.","body":"More than 5 million customers already use the app and give it an average of 4.6 stars!","image":{"transformBaseUrl":"https://assets.ing.com/transform/e1186c5b-f198-47af-9b19-5c301d533df7/Midsection-of-man-holding-smart-phone","type":"image","width":5000,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/75d2384060ebb396/original/Midsection-of-man-holding-smart-phone.jpg","extension":"jpg"},"link":{"url":"/en/personal/digital-banking/app"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Internet banking using My ING","intro":"If you'd rather bank on a PC, please use My ING.","body":"However you like to bank, you'll need both the ING App and My ING. Then you'll be free to bank your way.","image":{"transformBaseUrl":"https://assets.ing.com/transform/7ce8a8ab-c6c6-4e3e-a5f4-02f489fcf9fc/Man-showing-something-on-his-laptop-to-two-women-standing-next-to-him-in-the-kitchen","type":"image","width":5700,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/3ee43aba1f42a147/original/Man-showing-something-on-his-laptop-to-two-women-standing-next-to-him-in-the-kitchen.jpg","extension":"jpg"},"link":{"url":"/en/personal/digital-banking/my-ing"}}]}]}}}