{"type":"document","data":{"id":"0f1234ae-c3fd-4a0f-825f-901a41f485b5","localeString":"en-GB","publishDate":"2026-03-13T17:59:17.137+01:00","contentType":"onecms:productPage","hasMacro":false,"flexPageMetadata":{"afmBanner":false,"robotInstruction":{"noIndex":false,"noFollow":false},"description":"Want to cancel your ING insurance? We're sorry to hear that. Please make sure you're not underinsured, or uninsured altogether. Read more here."},"mainHeaderZone":{"componentType":"productHeader","cta":{"componentType":"cta","textLink":{"url":"https://mijn.ing.nl/banking/insurances/services?EW=true","text":"Online Cancellation via Mijn ING"}},"coreHeader":{"body":"In addition to extensive coverage, your claims are always handled as good as possible. Please make sure if you cancel you’re not underinsured or completely uninsured. Have you already checked whether you can adjust your current insurance? And have you considered whether another ING insurance might suit your needs better?","headerImage":{"transformBaseUrl":"https://assets.ing.com/transform/3995b4f0-4d10-40c8-a3a4-3eed75784f35/Woman-happily-hold-smiling-child-on-the-beach","type":"image","width":5831,"altTextNL":"\"\"","original":"https://assets.ing.com/m/76c74ef71683f1c9/original/Woman-happily-hold-smiling-child-on-the-beach.jpg","extension":"jpg"},"title":"Cancelling your ING insurance","subtitle":"Would you like to cancel an ING insurance? We're sorry to hear that."},"backLink":{"textLink":{"url":"/en/personal/customer-service","text":"Contact and support"}}},"flexZone":{"flexComponents":[{"componentType":"cards","cards":[{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Tips for your Insurances","intro":"Feeling like you're paying too much? And want to save on your insurance? Read our smart tips and contact us by phone if you'd like to adjust your policy.","body":"Get in touch","image":{"transformBaseUrl":"https://assets.ing.com/transform/995ab7f6-8904-424e-9b97-db1551cadf97/Twin-sisters-laugh-while-they-drink-tea-during-break-from-home-renovation","type":"image","width":5616,"altTextEN":"\"","altTextNL":"\"","altTextFR":"\"","altTextDE":"\"","original":"https://assets.ing.com/m/1778ec4776e04143/original/Twin-sisters-laugh-while-they-drink-tea-during-break-from-home-renovation.jpg","extension":"jpg"},"link":{"url":"/en/personal/customer-service/phone-numbers"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Has your family situation changed?","intro":"Living together, having children, or separating can affect your insurance needs. We're happy to help you align your policies with your new situation.","body":"Get in touch","image":{"transformBaseUrl":"https://assets.ing.com/transform/d0ef1e5e-01b5-46f5-baa3-c5108a9bc26c/REAR-VIEW-OF-PEOPLE-SITTING-ON-WALL","type":"image","width":6111,"altTextNL":"\"\"","original":"https://assets.ing.com/m/14cb293c9956b16b/original/REAR-VIEW-OF-PEOPLE-SITTING-ON-WALL.jpg","extension":"jpg"},"link":{"url":"/en/personal/customer-service/phone-numbers"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Temporarily not using your car?","intro":"If you've decided not to use your car for a while, consider whether suspending your car insurance is a suitable option.","body":"Get in touch","image":{"transformBaseUrl":"https://assets.ing.com/transform/023a48e8-e446-4466-bc38-15499e794a3c/WOMAN-LOOKING-AWAY-IN-CAR","type":"image","width":5760,"altTextNL":"\"\"","original":"https://assets.ing.com/m/7cf128ffd01b9110/original/WOMAN-LOOKING-AWAY-IN-CAR.jpg","extension":"jpg"},"link":{"url":"/en/personal/customer-service/phone-numbers"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Are you moving?","intro":"You can easily update your address in Mijn ING. Want to adjust your coverage or check if your move affects your premium? Contact us.","body":"Get in touch","image":{"transformBaseUrl":"https://assets.ing.com/transform/19e219b8-1cf0-43b4-9a26-6cbbd69f123b/move-in-moving-tips-1920","type":"image","width":1920,"original":"https://assets.ing.com/m/7a2d219bf32b6d80/original/move-in-moving-tips-1920.jpg","extension":"jpg"},"link":{"url":"/en/personal/customer-service/phone-numbers"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Traveling less often?","intro":"If your travel habits have changed, your ING Travel Insurance coverage can be easily adjusted or cancelled by phone.","body":"Get in touch","image":{"transformBaseUrl":"https://assets.ing.com/transform/f94b0b16-62d2-46b7-aca8-81a85ed0f9a2/Small-child-playing-with-a-toy-airplane-at-an-airport","type":"image","width":4896,"altTextEN":"\"\"","altTextNL":"\"\"","altTextFR":"\"\"","altTextDE":"\"\"","original":"https://assets.ing.com/m/46b7421d5eeb034e/original/Small-child-playing-with-a-toy-airplane-at-an-airport.jpg","extension":"jpg"},"link":{"url":"/en/personal/customer-service/phone-numbers"}},{"componentType":"productCard","cardType":"product","cardSize":"medium","title":"Reporting a death?","intro":"A death has a major impact on family and friends. Our Bereaved Service Desk staff will help you carefully manage the financial matters.","body":"Get in touch","image":{"transformBaseUrl":"https://assets.ing.com/transform/0c30cfc3-84e3-478e-acc9-69256f0f9937/509103578","type":"image","width":1920,"original":"https://assets.ing.com/m/2a0772f67f280ac9/original/509103578.jpg","extension":"jpg"},"link":{"url":"/en/personal/customer-service/after-death"}}]},{"componentType":"sectionTitle","title":"When can I cancel my Insurance?"},{"componentType":"paragraph","richBody":{"value":"<p>You take out the ING Annual Travel Insurance for one year. After that, the policy is automatically renewed annually. After the first year, you may cancel the insurance at any time without giving a reason. Other personal insurance policies via ING can be cancelled daily from the moment they are taken out. Any overpaid premium will be refunded.</p>"}},{"componentType":"sectionTitle","title":"Are you really having trouble online?"},{"componentType":"paragraph","richBody":{"value":"<p>We&apos;re happy to help. You can reach us by phone on weekdays from 9:00 AM to 5:00 PM.</p>"},"textLinks":[{"url":"tel: +31 70 513 03 04","text":"Call 070 513 03 04"}]},{"componentType":"paragraph","title":"Partnership with Nationale-Nederlanden","richBody":{"value":"<p>For this non-life insurance, ING works together with Nationale-Nederlanden. ING acts as an intermediary for this insurance and is your trusted point of contact. Through ING, you can take out, view, change, and cancel the insurance. You can also report a claim to Nationale-Nederlanden via the ING app or Mijn ING. Nationale-Nederlanden is the insurer that offers this insurance under the ING brand, exclusively for ING customers. Nationale-Nederlanden collects your premium and pays out any applicable claims. ING receives an ongoing commission for mediating this insurance in the form of a fixed percentage of the premium.</p>"},"textLinks":[{"url":"https://assets.ing.com/m/87573396e3d495aa/original/Samenwerking-Nationale-Nederlanden-English.pdf","text":"Nationale-Nederlanden and ING service guide"}]},{"componentType":"linkList","iconTitle":{"title":"Insurance"},"textLinks":[{"url":"/en/personal/insurances/annual-travel-insurance","text":"Travel insurance"},{"url":"/en/personal/insurances/car-insurance","text":"Car insurance"},{"url":"/en/personal/insurances/home-insurance","text":"Home insurance"},{"url":"/en/personal/insurances/liability-insurance","text":"Liability insurance"},{"url":"/en/personal/insurances/legal-expenses-insurance","text":"Legal expenses insurance"},{"url":"/en/personal/insurances/student-insurance","text":"Student insurance"},{"url":"/en/personal/insurances/czdirect-health-insurance","text":"Health insurance"},{"url":"/en/personal/insurances","text":"All insurance"}]}]}}}