{"type":"document","data":{"contentType":"onecms:subCategoryPage","flexPageMetadata":{"afmBanner":false,"description":"Insight and advice at a location of your choice.","robotInstruction":{"noFollow":false,"noIndex":false}},"flexZone":{"flexComponents":[{"cards":[{"cardSize":"medium","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"\"","altTextEN":"\"\"","altTextFR":"\"\"","altTextNL":"\"\"","extension":"jpg","original":"https://assets.ing.com/m/4a24a7a48b08911f/original/Close-up-of-text-on-wall.jpg","transformBaseUrl":"https://assets.ing.com/transform/82db8798-acab-415e-b66f-4b10e7b9345c/Close-up-of-text-on-wall","type":"image","width":5472},"intro":"View the step-by-step plan here","link":{"url":"/en/personal/customer-service/beeldgesprek/stappenplan"},"title":"This is how a Video Banking conversation works"},{"body":"What is an Insight Conversation?","cardSize":"medium","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/6000d5d0105117a1/original/A-woman-sits-at-her-desk-looking-at-her-computer-and-eating-her-soup-in-the-office.jpg","transformBaseUrl":"https://assets.ing.com/transform/d869115a-c631-4f03-9513-0f404cde537b/A-woman-sits-at-her-desk-looking-at-her-computer-and-eating-her-soup-in-the-office","type":"image","width":2352},"intro":"Would you like to brainstorm one-on-one with a financial coach about your financial ambitions? Schedule a free Insight Session! Especially for ING customers.","link":{"url":"/en/personal/financial-health/inzicht-gesprek-landingspagina-open-financieel-gezond"},"title":"Insight Conversation"},{"body":"Schedule a Video Banking call","cardSize":"medium","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/445bf9bea21f6bc7/original/FULL-LENGTH-OF-HAPPY-FRIENDS-SITTING-ON-SOFA-AT-HOME.jpg","transformBaseUrl":"https://assets.ing.com/transform/38a0e5ff-d3ef-461c-a338-c9086c70c840/FULL-LENGTH-OF-HAPPY-FRIENDS-SITTING-ON-SOFA-AT-HOME","type":"image","width":4032},"intro":"Do you have questions about building your wealth, do you want to retire early, or are you planning to make a gift?","link":{"url":"https://www.ing.nl/en/personal/savings-and-investing/afspraak-vermogen-en?flow-step=ing-feat-appointment-booking"},"title":"Wealth"},{"body":"Schedule a Video Banking call","cardSize":"medium","cardType":"product","componentType":"productCard","image":{"extension":"jpg","original":"https://assets.ing.com/m/4b2d7e252fcddbf1/original/YOUNG-WOMAN-USING-MOBILE-PHONE-WHILE-SITTING-AT-HOME.jpg","transformBaseUrl":"https://assets.ing.com/transform/235f1983-f8ae-434d-b6d5-ecb9fb63ce1e/YOUNG-WOMAN-USING-MOBILE-PHONE-WHILE-SITTING-AT-HOME","type":"image","width":7200},"intro":"Mortgage advice at a location that suits you. Simple, safe, and personal!","link":{"url":"/en/personal/mortgage/contact/video-call"},"title":"Mortgage"},{"body":"More information","cardSize":"medium","cardType":"product","componentType":"productCard","image":{"altTextDE":"\"","altTextEN":"\"","altTextFR":"\"","altTextNL":"\"","extension":"jpg","original":"https://assets.ing.com/m/68e615df99003284/original/Three-colleagues-have-fun-during-a-meeting-in-the-office.jpg","transformBaseUrl":"https://assets.ing.com/transform/bab74bec-e612-4b37-87f0-016942ccbdaf/Three-colleagues-have-fun-during-a-meeting-in-the-office","type":"image","width":2000},"intro":"Do you have a Video Banking meeting with your Relationship Manager or Specialist coming up soon? Here you will find all the information to prepare properly for the appointment.","link":{"url":"/en/private-banking/customer-service"},"title":"Private Banking"}],"componentType":"cards"}]},"hasMacro":false,"id":"a01d9d48-6df2-47ae-a210-9b2efed8e25c","localeString":"en-GB","mainHeaderZone":{"backLink":{"textLink":{"text":"Contact and support","url":"/en/personal/customer-service"}},"componentType":"categoryHeader","coreHeader":{"subtitle":"Want to exchange ideas with an advisor without an office visit? Video Banking makes it possible. Via a laptop or tablet, wherever and whenever you want. So easy!","title":"Video Banking"}},"publishDate":"2026-04-02T13:25:52.422+02:00"}}