After reporting the death, we will link the products of the deceased to your own ING app or My ING overview. This way you will have online access to execute payments, download statements, terminate the account or change the Joint account to a Current account.
"}},{"componentType":"cards","cards":[{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Terminate an account","intro":"Tell us to which payment account we can transfer any positive balance and we will take care of it","link":{"url":"https://mijn.ing.nl/banking/closemassaccount"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Change a Joint account","intro":"Change a Joint account to a Current account in one name","link":{"url":"https://mijn.ing.nl/banking/remove-account-holder"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Download statements","intro":"Easily download the statements via the ING app or My ING","link":{"url":"https://mijn.ing.nl/banking/service"}},{"componentType":"serviceCard","cardType":"service","cardSize":"small","title":"Increase digital daily limit","intro":"Easily increase your digital daily limit","link":{"url":"https://mijn.ing.nl/banking/mobile/settings/pdl-flow"}}]},{"componentType":"sectionTitle","title":"Other things you might need to know when managing an 'Erven van' account:"},{"componentType":"accordion","accordionList":[{"title":"Balance overview","richBody":{"value":"A balance overview is an overview of all the products and balances the deceased had on the day of their passing away. You can find it under 'Documents' in MyING or the ING app. If you didn't receive it automatically, you can request it by phone.
"}},{"title":"Executing necessary payments","richBody":{"value":"Do you have to execute necessary payments, but the products of the deceased aren't linked to your ING app or My ING overview yet? Then we can help with executing these payments, provided that the inheritance is accepted outright. Necessary payments are payments like rent, gas/water/electricity, the funeral and notary costs.
For executing the payments you send us the original invoice. On it you write the Current account of the deceased and you place a signature with a pen. You can send it to us via the email or postal address we mentioned in our communication after you reported the death.
"}},{"title":"Joint jurisdiction","richBody":{"value":"We speak of joint jurisdiction when 2 or more persons are authorised, in a official document like a Certificate of Inheritance, to handle the inheritance strictly together. The products of the deceased will be linked to the My ING or ING app overview of the authorised persons, but the accounts stay blocked. All payment and other requests have to be approved by all jointly authorised persons. You can send the requests to us via the email or postal address we mentioned in our communication after you reported the death.
"}},{"title":"An inheritance with assets or debts","richBody":{"value":"Inheriting an inheritance can have a big impact on your financial situation. We understand that you can have several questions when you inherit debts or assets. We are here to help and give you advice tailored to your personal situation. You can make an appointment with one of our asset advisors.
"}},{"title":"Third-party authorisation","richBody":{"value":"A new third-party authorisation can be requested after the 'Erven van' Joint account has been changed to a Current account in one name.
"}},{"title":"Power of attorney","richBody":{"value":"You can give someone the power of attorney with this form:
"},"textLinks":[{"url":"https://assets.ing.com/m/4e7dec6114f71a02/original/Power-of-attorney-appoint-legal-representative.pdf","text":"Power of attorney appoint legal representative"}]},{"title":"Manage the products of the deceased without an ING app or My ING","richBody":{"value":"When you don't have the ING app or My ING, then you reported the death via telephone and told us how to want to manage the products of the deceased. If you now want to terminate the account, change a Joint account to a Current account in one name or you have an information request, then you can use this form called 'Beheerformulier'.
"},"textLinks":[{"url":"https://assets.ing.com/m/2c863134021c5c71/original/Nabestaandendesk_Beheerformulier.pdf","text":"Beheerformulier (PDF)"}]}]},{"componentType":"sectionTitle","title":"Other products"},{"componentType":"paragraph","richBody":{"value":"We will inform you when the deceased had other products next to the Current-, Joint, Savings- or Investment account. These products can't be managed via your ING app or My ING.
"}},{"componentType":"accordion","accordionList":[{"title":"Mortgage","richBody":{"value":"We will inform you about the mortgage. In some situations we bring you in contact with our mortgage advisor, we will inform you if this might entail costs.
Adjust the interest rate
The interest rate can be changed, free of charge, within one year of the passing away of the debtor. This can only be done by the married partner or the person with whom the debtor had a permanent household.
The handling of the loan depends on the agreements made in the contract.
More information about a possible remission after a death.
"}},{"title":"Savings deposit","richBody":{"value":"The Savings deposit may be changed once free of charge, after someone passes away.
"}},{"title":"Business account","richBody":{"value":"A business account with private liabilty, such as sole proprietorship, partnership, vof, BV i.o. or NV i.o., can be terminated, transferred to another name or a Joint business account can be changed to a Current business account in one name.
"}},{"title":"Insurance","richBody":{"value":"After receiving the Death Certificate we informed the insurance company Nationale Nederlanden. They will be in contact.
"}}]},{"componentType":"linkList","componentStyle":"default","iconTitle":{"title":"Extra information reporting a death"},"textLinks":[{"url":"/en/personal/customer-service/after-death","text":"Reporting a death"},{"url":"/en/personal/customer-service/after-death/things-you-need-to-know","text":"Things you need to know"},{"url":"/en/personal/customer-service/after-death/after-reporting-a-death","text":"After reporting the death"},{"url":"https://mijn.ing.nl/banking/lifeevents/deceased-mgmt?EW=true","text":"Upload extra document"}]},{"componentType":"feature","featureName":"survey-starter?surveyName=584b54f5-7dbf-49b1-9d21-00dd5fdfcaf5"}]}}}